In-room safe, individually decorated, individually furnished

Reviews of Herston Place Motel

3.5 out of 5
Herston Place Motel
Cnr Weightman and Wyndham St., Herston, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 86 reviews" "
Rating 8 - Good. 21 out of 86 reviews" "
Rating 6 - Okay. 12 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 4 out of 86 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Feb 2024

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Drew

Disliked: Staff & service
Chris, the manager, is horrible. Avoid!
What a horrible way to treat people, especially in times of a medical crisis. Chris (manager) should be ashamed! An elderly woman and her husband had to take an emergency flight to get him to a hospital. After her husband was checked in and stabilized, she needed a hotel that evening. From the US, at 10:23 PM Australia time we used hotels.com to book at Herston Place. Only after making the booking did we learn from looking at their web site that there would be nobody available to check her in after 6 pm or 7 pm (two sites gave different times). We called the hotel phone number and nobody answered. We had to send her to another hotel. We couldn't cancel our booking because it was non-refundable. The next day we sent messages to the hotel and received a response stating that if our relative had attended the property she would have seen a mobile phone number clearly displayed at each entrance for her to call to gain immediate access to her room. There was no information on Hotels.com or the Herston Place web sites stating anything about a phone number being available for 24-hour access. And we certainly were not going to send an 80 year old woman to a hotel after 10 pm with the hopes there might be a phone number posted on the door where someone might answer and may let her in. Hotels.com tried to get authorization for a refund, but Chris, the manager, refused (for services never rendered). Avoid this place at all costs!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our third stay and each time we havenot been disappointed. Friendly staff, clean rooms and nice and quiet
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah-Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff. Very comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Manisah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Victoria function hall
Stayed 1 night in Dec 2023

6/10 Okay

Kacey

Stayed 1 night in Dec 2023

6/10 Okay

Gary

Stayed 2 nights in Dec 2023

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

2/10 Terrible

Matt

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They don't respond to messages, parking was terrible, walls were thin and very noisy. Not recommended.
Stayed 1 night in Nov 2023

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Good Communication
Stayed 1 night in Nov 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
We spent a night here - it was great - everything we needed and close to where our daughter lives - thanks
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023

10/10 Excellent

Isabel

Stayed 1 night in Aug 2023

10/10 Excellent

Toni

Stayed 1 night in Aug 2023

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Convemience to UQ.
Stayed 1 night in Aug 2023

10/10 Excellent

Jodi

Stayed 2 nights in Aug 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was well presented and the room was comfortable for our stay. Staff were friendly and welcoming. We would happily stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, super convenient location. Value for money off the charts. Thoroughly recommended!
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and easy to locate on the navigator. It was very close to the conference. will highly recommend it for future stays.
Stayed 1 night in Aug 2023

4/10 Poor

Lindy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very small. Hard bed, hard pillows and horrible shower.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable and close to Royal Brisbane Womens Hospital.
Stayed 1 night in Aug 2023

8/10 Good

Buddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful place to stay,close to everything and staff very friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Toni

Stayed 1 night in Aug 2023

6/10 Okay

Donald, Cleveland Heights

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was very dusty. Door locks were old style with a key. My lock was shaky and I’m sure someone could have come in if they wanted. There was no security lock/bolt on the inside
Stayed 2 nights in Aug 2023

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hospital stay. Small, clean, basic rooms. Mine had been renovated. Nice & quiet. Wonderful staff
Stayed 1 night in Aug 2023

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service, great area
Stayed 1 night in Jul 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff early check in clean rooms quiet
Stayed 1 night in Jul 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Peter

Stayed 1 night in Jun 2023

10/10 Excellent

Sava Gertruda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean. Close to the hospital. Friendly staff. Happy clients.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with good in-room amenities. Friendly staff and daily services in the room :)
Stayed 3 nights in Jun 2023

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but clean. It is located in Brisbane's Fortitude Valley which can be a bit of a party/crime area but there is security on site and we were not bothered by noise or anyone. It is close to everything. The hosts were very helpful and pleasant.
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and daughter stayed here when needing to travel to Brisbane for my daughter's dental trauma. They loved the place and the staff and the convenience of location and parking really made a stressful time easy. They say they always stay here in the future when needing follow up dental visits, which is multiple times a year. Highly recommend.
Stayed 1 night in May 2023

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a reasonable place, but that stadf on arrival was a little rude
Stayed 1 night in May 2023

10/10 Excellent

Joy

Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in Mar 2023

10/10 Excellent

Debra

Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kristine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, quiet nd friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Tiare

Stayed 1 night in Mar 2023

10/10 Excellent

Tom

Stayed 1 night in Feb 2023

10/10 Excellent

lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcoming and friendly staff. felt super safe and comfortable staying the night. super close to everything - within walking distance. great parking. excellent experience, will come again!
Stayed 1 night in Feb 2023

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine in all areas
Stayed 1 night in Jan 2023

2/10 Terrible

COLLETTE

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Andrea

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The motel was conveniently near our training location. The staff are very friendly and helpful. The rooms and bathrooms are very outdated but functional.
Stayed 5 nights in Jan 2023

6/10 Okay

Asheley

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and flexible staff, clean and comfortable room