Briarcliff Manor Hotels with Swimming Pool

"I only used my cell phone. I didn't go to the bar. You must realize not everyone has a cell phone and can figure out how to access a QR code handed to them on a card at check in. I find this VERY!!!! frustrating. At check in, I think you should ask people if getting hotel info from that card is ok with them, or would they prefer a 3-ring binder with all that info printed out for them. Some of your guests are super seniors, i.e. no cell phone and/or no idea how to use a QR code. Be sensitive to the ages of your guests."

"Great little gem of a hotel in the middle of a very convenient location. I think the free breakfast could have had a little more selections and maybe the tvs could be upgraded to smart tvs to provide a little more viewing options for wind-down time. Other than that the property was very clean and comfortable. Also the free parking was definitely a huge bonus! I would totally recommend this hotel! "

"Cleam Room"

"I was disappointed with my stay at this hotel. The room felt very outdated, and the carpet was visibly dirty with numerous stains. Additionally, there was noticeable damage in the bathroom, including a missing chunk of tile. The photos online made the hotel appear much more updated and well-maintained than what we experienced in person. On our second night, the room directly across from us (Room 406 and the fourth floor lobby by the elevators) hosted a very loud party that continued well past 11:00 PM. I initially attempted to contact the front desk using the room phone, but it was not functioning. I then called from my personal phone, but the call was disconnected. I ultimately went to the front desk in person to file a noise complaint; however, no action appeared to be taken, and the disturbance continued until approximately 3:00 AM. Staff were friendly, but the condition of the room and the lack of response to a significant noise issue made for a frustrating experience."

"Amazing staff"

"This is a somewhat dated conference center and event venue in a beautiful spot overlooking the Hudson. The contrast between 1980s-era hotel rooms and hallways with the nicer "mansions" is a bit jarring. Breakfast is pricey but in the loveliest building with a really nice view. If you are not here for an event - we were not - you might feel like a second class guest, as we did."

"Free parking it was good for what I needed"

"Staff was very friendly and solved an issue we had right away!!! "

"Outdated and dingy. The furniture was damaged in the room. There was nothing on the walls as far as decor. The lighting in the room was terrible. We asked for towels and they told us they only had two left. The gym and the laundry facilities were closed by the health department. There was no seating outdoors. The halls smelled of weed and cigarette smoke. We stayed one night and left because we were so uncomfortable and frankly felt a bit unsafe. While we were leaving there were police at the front desk. Who knows why they were there. One can only imagine."