Hotel Dekat Bowlero Richmond

"Was great and friendly staff"

"The rooms are a touch outdated but clean. Beds and pillows need updating. The lobby area was clean - staff was super nice and very accommodating!! Always a smile, welcome when we came in and always looking to serve at the bar for a drink or food. "

"Clean room, friendly staff."

"Yes / pool NA . Breakfast - would have preferred eggs not to have meat "

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Besides a couple of small issues, "

"Room felt like a basement, shower was broken and leaking, no one was there to check us in and breakfast options were inedible! "

"Unfortunately, we found a dead bug on the bed. "

"Clean and modern. Safe area. Close to restaurants and shops. Convenient drive to downtown. Only annoyance was one of the two elevators being out of service. "

"AC did not work and our room smelled like smoke"

"For the cost the room was very run down! The bed was uncomfortable and it felt dirty. I was very disappointed!"

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"Disgusting room. Filthy, smelled horrendously. Door was literally falling off the hinges. Would NEVER recommend this dump to anyone. Would give a negative star rating if I could"

"Breakfast was limited. There was no coffee maker in the room as listed in the amenities. "

"This was a terrible place dog feces everywhere outside, rude disrespectful staff that don't know what they are doing they are unprofessional and unqualified for the front desk. The whole building smells horrible."

"Staff was creepy"

"Booked room, get there and the staff didnt know who was in what room or what was goin on. In the end there were no rooms avaliable, wasted my time."

"Maybe just a rough day-when I got there...apparently a pipe had burst sometime during that day/week not 100%. Hallway smelled like rotting garbage. Bed hadn't been made/cleaned and room not cleaned no fresh towels and trash still in trash can (i guess bc of the water pipe bursting.) It's not a huge deal, things happen I didn't mind making my own bed and i think if the hallway had smelled better I could have gotten over it but it just felt grungy and dirty. Staff was nice and accommodating...

"Horrible rooms, bed felt like boxspring, staircase with flickering light bulb, room with door open that had bare dirty mattress next to my booked room, building smelled like food and cigarette smoke, half dressed woman came out of her room yelling."

"Dead roaches in mattress so I canceled and left"