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Residence Inn by Marriott Richmond West End

3.0 star property
Spacious urban retreat in Richmond's business district where travelers can unwind by the pool or stay active in the 24-hour gym

Choose dates to view prices

Residence Inn by Marriott Richmond West End offers a free breakfast buffet and manager's reception. Guests can use the fitness center anytime or relax by the seasonal outdoor pool. Practical amenities include dry cleaning services and a cozy fireplace in the lobby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM409
RM475 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed

43-inch flat-screen TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Candlewood Suites Richmond - West Broad by IHG

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  • Parking included
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8.2 out of 10, Very good, 1,002 reviews
The price is RM422
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includes taxes & fees
8 Mar - 9 Mar
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About the area

Located in Richmond, Residence Inn by Marriott Richmond West End is in the business district. Altria Theater and The National are cultural highlights, and travellers looking to shop may want to visit Carytown and Short Pump Town Center. Looking to enjoy an event or a match while in town? See what's going on at Richmond Raceway. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Richmond travel guide
Map
2121 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Bowlero Richmond
    1 min walk - 0.2 km
  • Colonial Shooting Academy
    11 min walk - 0.9 km
  • Bon Secours Heart Institute at Reynolds Crossing
    16 min walk - 1.4 km
  • Markel Building
    3 min drive - 3.1 km
  • Libbie Mill Dog Park
    4 min drive - 3.1 km

Getting around

  • Richmond Staples Mill Road Station
    6 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    21 min drive

Restaurants

  • Burger King
    15 min walk
  • Starbucks
    18 min walk
  • Mission BBQ
    14 min walk
  • 88 Street Food
    17 min walk
  • Denny's
    1 min walk

About this property

Residence Inn by Marriott Richmond West End

Hotel near University of Richmond
Located close to Carytown and Maymont Park, Residence Inn by Marriott Richmond West End provides a free breakfast buffet, a corner/local shop and a free manager's reception. Enjoy the 24-hour gym, as well as activities, such as basketball and volleyball. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking and extended parking
  • An outdoor tennis court, express check-out and a gift shop
  • Free newspapers, smoke-free property and a front desk safe
  • Guest reviews speak well of the overall condition
Room features
All 80 rooms include comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Shower/bath combinations, free toiletries and hairdryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

Exterior
Candlewood Suites Richmond - West Broad by IHG
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 1,002 reviews
The price is RM422
RM491 total
includes taxes & fees
8 Mar - 9 Mar
Candlewood Suites Richmond - West Broad by IHG
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond West End have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Richmond West End?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond West End on 9 Mar 2026 start from RM 408.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Richmond West End pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Richmond West End?

Self-parking and extended parking are free at this property.

What time is check-in at Residence Inn by Marriott Richmond West End?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Richmond West End?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond West End located?

Situated in the business district, this hotel is 2.3 mi (3.7 km) from University of Richmond, and within 6 mi (10 km) of Carytown and Virginia Commonwealth University. Richmond Raceway and Maymont Park are also within 6 mi (10 km).

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Reviews

Residence Inn by Marriott Richmond West End Reviews

7.8

Good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 191 out of 435 reviews
Rating 8 - Good. 116 out of 435 reviews
Rating 6 - Okay. 61 out of 435 reviews
Rating 4 - Poor. 27 out of 435 reviews
Rating 2 - Terrible. 40 out of 435 reviews

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff very helpful and professional at check-in.
Stayed 14 nights in May 2025

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and I loved the property.
Stayed 2 nights in Apr 2025

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to everything
Stayed 4 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment-style rooms. Good breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stayed 2 nights in Jun 2025

6/10 Okay

Roza

They did not clean the room daily I was told they do it every 3days The lady in dining room was very friendly and helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Stayed 2 nights in Jun 2025

6/10 Okay

Patricia

Liked: Staff & service, room comfort

Nice bed

Comfortable bed
Stayed 1 night in May 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a "hotel" with hallways, but it is starting to need an update.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Staff & cleanliness=5 stars, but rooms =janky AF

The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open. On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
Stayed 2 nights in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was fantastic!

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.
Stayed 3 nights in Jun 2024

6/10 Okay

Yuliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.
Stayed 3 nights in Jun 2024

8/10 Good

Lu Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a conference in Richmond and this room was perfect. It was clean, mostly quiet with a comfortable bed, a great kitchen and a nice work-living area.

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little bit worried about this hotel after I saw so many bad reviews. However, it turns out it was more than I expected. The only thing is that the rooms are a little bit old, but they are spacious and clean. The hotel is safe because it has a new fence built. The breakfast is awesome. The staff are friendly and helpful. Overall it was a great stay for my family.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room looks exactly the same in real life. Everything is depicted accurately. The problem was that there were ants in the kitchen and bathroom during my stay!! There were multiple in the bathtub, too. They were crawling on the floor and the walls.
Stayed 2 nights in Mar 2024

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. There is a charge for parking which the website doesn't indicate. I was able to get it waved so I appreciate that but you need to update you listing. parking is $10 now. And there isn't an abundance of it.

10/10 Excellent

Ronaldo

Liked: Amenities
Felt like home. Very clean and comfortable
Stayed 2 nights in Sep 2023

6/10 Okay

AKIBA

Staff and housekeeping
Stayed 27 nights in Nov 2025

10/10 Excellent

Jacqueline Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast the room and most importantly the wonderful kind friendly staff.
Stayed 14 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the arrangement of the accommodations.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great helpful service, but rooms are out dated and smell weird
Stayed 6 nights in Jul 2025