Hotel Dekat Bo's Run Dog Park

"Night shift front desk staff extremely inviting and accommodating. They made me feel safe and welcomed. "

"Great staff but very old hotel Room are very noisy, very old and slowly elevator, you can hear everything from upstairs rooms"

"Clean room with no hassle processes."

"Checking was a breeze and super convenient. Staff was polite and helpful. Property and rooms were clean. I liked the room. Very very clean."

"Really good"

"Everything was perfect except the bad and pillows the mattress where not very comfortable king size bed and it was not comfortable is not very common Every other Holliday inn I have been are extremely good "

"Room was ok, cleaned once in two days, breakfast so and so, the staff on arrival not good. Overall, okay, but not great."

"Room was what I expected and bed was very comfortable. Room is dated but that is to be expected for the type of the hotel. I do recommend going across the street to The Assembly for the best burger and Mai Tai!"

"Beds are like rocks. Asked for help nothing from staff or manager. Ran outa hot water. Kids playing soccer in halls extra charge for service animal without telling you."

"There was bugs all over my room. I went to talk to the front staff and was just told to call back the next day to see what we can do about the issue. I left they didn’t offer another room or a refund. I called back and spoke with the GA and she said she would call me back to let me know what we can do about the issue. never heard anything back. "

"Clean room and friendly staff."

"Exceeded our expectations. Would definitely stay again."

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"The staff was very helpful and the rooms were clean and nothing broken."

"Room was clean eveything worked. Water pressure was non existent. Other than that was good"

"Staff is friendly. Lobby is nice. But the room was worn and dim. AC was loud. Good location next to Woodfield Mall."

"Hey all, Be very careful when booking this hotel. They do not offer refunds under any circumstances. I accidentally booked this hotel and immediately requested a refund, but they refused. Even Expedia tried to help me get reimbursed and still couldn’t. I ended up booking another hotel on the same day through Expedia. They even asked me to write a review even though I never checked in. It’s surprising to see a hotel in the U.S. with such a strict no‑refund policy. Thanks,"