My friends and I reserved 2 neighboring hotel rooms -- both were clean and simply decorated with that "classic hotel look." The decor was not dated, contrary to other complaints. The layout of the bathroom in the room I was in meant you kind of had to crawl around the sink to get into the shower, but once you did it was amazing! honestly best water pressure I've felt in a decade and most of the time there was hot water. The staff were all friendly, accomodating, and welcoming. I had a bit of trouble understanding Colombian-style Spanish as I'm accustomed to Mexican Spanish, but the staff was patient, kind, helpful, and at least one of the attendants at the front desk spoke English, with the others understanding a bit as well. Breakfast was simple and straightforward: 4 of the 5 days we had eggs scrambled with ham and cheese, some reprocessed orange juice, breads, coffee and fruit. The guys working the restaurant area were attentive, extremely friendly, always greeted us with a smile, etc. A note about the elevator situation: there are only elevators on one half of the building. We were on the 9th floor (really only 4 stories up) but with no elevator which was both a pain and good exercise! Overall, the hotel was clean, in a safe area, and with friendly service. The rooms were pretty small and the beds lumpy at best, but I was extatic to find extra pillows tucked in the closet and a high pressure shower. I would stay there again.