Hotel Spa di Blue Bell

"A few stains on the carpets in hallways & room but otherwise very clean"

"Great place to stay in Philly."

"Excellent service all around!"

"The staff was great, very helpful. Location is great."

"A five star hotel usually comes with a higher level of service and W fell a bit short. The biggest issue was the pool. You must have a bracelet to enter the pool. Bracelets are free with room and are available at front desk. I should’ve received or have been asked if I required said bracelets. Instead I was unaware and my wife and I went to the pool only to be embarrassed and treated like children. Staff simply said we couldn’t enter without bracelets. Nothing further and no sense of...

"A few highlights about the property and then specifics, Scale from 1-10 (10 best) Location - 11 (ELEVEN) The best location by far. Room - 7.5 Deluxe King (hardly deluxe) -Small-ish and in need of updating, clogged shower (fixed) and not 100% clean. There was a bottle cap on the floor by the bed when we arrived and still there 2 days later. Someone is not cleaning properly. Door Staff - 3 - I opened the door more than acceptable at a Ritz -Carlton Reception - 8.5 - Friendly except for...

"I stayed here for my birthday and honestly it was the best experience Ive had in a hotel so far, when I told the lady at the front desk it was my birthday she upgraded my room to a city view and also included a discount for my breakfast, I was delivered flowers at night as well literally 10/10 staff. Dont even get me started with the spa, beautiful experience will definitely be back."