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Macdonald Burlington Hotel

4.0 star property
The Macdonald Burlington Hotel sits in the heart of Birmingham City Centre, offering a refined retreat where guests can enjoy city life and fine dining.

Choose dates to view prices

Travelers find comfort at Macdonald Burlington Hotel with amenities like dry cleaning and laundry services. Two stylish bars offer places to unwind, while the Scottish Steak House serves local flavors. Free in-room WiFi and tour assistance help guests explore Birmingham.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is RM396
RM475 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Macdonald Burlington Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on 21 Jun 2026 start from RM396, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Victoria Square and Bullring & Grand Central. International Convention Centre and Utilita Arena Birmingham are also within 1 mile (2 km). Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 301 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

Reviews

Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy traditional room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable and very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, helpful and accommodating. Facilities a little "tired" in places, but what you'd expect from a historic building. Breakfast was ok. Cooked breakfast not highest standard even though good quantity. Bed v comfortable and big room. Location perfect for central Birmingham.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tim Clive

Liked: Staff & service, amenities
Brilliant location. Good, but slightly tired hotel. No hot water in the morning but they did accept the issue. Staff were lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff, good sized room, excellent shower.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, amenities
The hotel and room were incredibly clean, the day staff were very helpful and friendly. The room was spacious and well equipped. The hotel is deceptively large and sprawls wide across a small number of floors, so there can be a bit of a walk, with a number of rooms a fair distance from the lifts, with stairs in between. I found the day staff a lot friendlier and assisting than the night staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location, wonderful staff!

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street. Built by The Midland Railway and containing the original beautiful Architecture. The bedrooms are large, the breakfast excellent and the staff perfect. We organised an event here via Ella and we booked 6 bedrooms. The most convenient location in Birmingham. Absolutely recommended.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On night stop over as part of an onward journey.

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from New Station train station as well as shops, pubs, retail, sight seeing and victoria square.
Stayed 2 nights in Aug 2025