Hotels in Benito Juárez, Zihuatanejo

"Gorgeous views, clean grounds and excellent staff!! This is our second time at this resort and will be back :D"

"Perfect clean room, air conditioning Cold, walking distance everywhere and quiet nights"

"We had a wonderful stay at Hotel Irma. Beautiful room, great staff and nice location."

"Clean rooms, very nice staff, beautiful setting"

"Had a nice & peaceful time here. Enjoyed the pool and music. Friendly receptionist. Thank you!"

"The staff are the very best. Super clean. Great location and lots of eating options. We had amazing time."

"The room was always perfect, complete with towel sculptures. "

"The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights. "

"Hotel and staff exceeded our expectations. Can't wait to go back. One odd thing is that we bought the All Inclusive option, but they still gave us full checks/bills at every meal and closing out any bar service, showing the full amount "owing", which was disconcerting at first. This should have been explained to us upon checkin, and would have avoided confusion and frustration. Was fine in the end. We were not being charged. Despite being prime time (Feb 2026), it was not busy. Never had to "save seats" anywhere. Great service from all staff. "