Travel to Bayan Lepas

The place needs maintenance and update. There were ants. The view is good and the beach access is good.

We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back

We had a lovely stay here, the staff were friendly and helpful and the afternoon tea at the hotel was a great touch, we really enjoyed it.

This property is quite a gem for those who are travelling with family and/or young children and need to spend time in the room. For the price, I cannot think of a better hotel I have stayed at. Our suite was very spacious with an incredible ocean view. The air conditioner took some time to get going but, we realize from staying in other hotels, it was for our good because it did not turn the room into an ice box and we were able to sleep very comfortably. The staff was outstanding and commendable for traditional Asian hospitality. They were the strongest asset of the hotel, in this writer's opinion. In addtion, the breakfast buffet was plentiful and delicious. If one wants to eat out on a whim's notice, the street food in front is clean, popular and, oh so yummy! Highly recommend the Hompton hotel for value, quality and overall excellence.