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"The hotel is a bit outdated, but very clean, nice furnishings, excellent staff and amazing breakfast!"

"Wonderful location. Super quiet. Bed very comfortable."

"Lovely Hotel. Breakfast was wonderful lots of choice. Very close to lots of attractions in the area."

"This is an older property that has been refurbished. The rooms are clean. Bed needs replacing. It is very convenient to everything. Nice staff. "

"A box of tissues would be nice in each room. Breakfast should be included. TV or steaming a bit limited."

"Nice place for descent price. "

"Super clean and budget friendly option. The location is a bit sketchy but there’s always a security guard on the lobby. I would definitely recommend it if you don’t mind being in close quarters with the people you are traveling with."

"Housekeeping should by every other day just to see if you need amenities. I have to always go to the lobby for bathroom tissue and fresh towels, or just put extra bathroom tissue in the rooms. Other than that I have no issues at all. Quiet"

"One of the great features of this hotel is that higher level rooms on the North side have lovely views of Telegraph Hill, North Beach and the Bay. One negative is that they are optimized for business travelers. For example, there is no bell hop service - if you arrive with heavy bags you have to wheel them up a winding ramp exposed to the rain from where your vehicle arrives to the front desk by yourself. Also, there is a charge for WiFi service unless you belong to the Hilton Honors program. A charge for wifi? In this day and age, that's a silly as a charge for electricity!"