Luxury hotel remodelled in 2025 and located near Batam Centre Ferry Terminal
Located close to Museum Batam Raja Ali Haji and Batam Centre, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a manicure/pedicure, a massage and a body scrub at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Located in Batam, Grand Mercure Batam Centre is in the city centre and next to a golf course. Batam Centre Ferry Terminal and Batam Centre are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Mega Mall and Nagoya Hill Mall. Museum Batam Raja Ali Haji and Batam Sign are two other places to visit that come recommended. Visit our Batam travel guide
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461
What's nearby
One Batam Mall
5 min walk - 0.5 km
Maha Vihara Duta Maitreya Buddhist Temple
19 min walk - 1.6 km
Mega Mall
4 min drive - 2.3 km
Batam Centre
5 min drive - 2.6 km
Batam Center Shopping Area
5 min drive - 2.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim)
24 min drive
Restaurants
Ikinokoru Plant-Based Japanese Cafe & Resto
11 min walk
Catarina Cakes & Coffee
ta.ti.do Cofee Roasters
9 min walk
Cheryl Coffee & Toast
13 min walk
Malaya Nusantara
7 min walk
About this property
Grand Mercure Batam Centre
Luxury hotel remodelled in 2025 and located near Batam Centre Ferry Terminal
Located close to Museum Batam Raja Ali Haji and Batam Centre, Grand Mercure Batam Centre provides an adjacent golf course, a poolside bar and a garden. Indulge in a manicure/pedicure, a massage and a body scrub at the on-site spa. The on-site international cuisine restaurant, Ambrosia All Day Dining, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
Luggage storage, concierge services and a porter/bellboy
Room features
All 230 individually furnished rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
24-hour return airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free secured, uncovered self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Restaurants on site
Ambrosia All Day Dining
Celeste Cafe & Lounge
Things to do
18-hole adjacent golf course
Children's pool
Full-service spa
Gym
Outdoor pool
TV in common areas
Family friendly
Baby toys
Children's games
Children's pool
Children's toys
In-room cot
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Wedding services
Business services
Computer station
Outdoors
Dock
Garden
Pool loungers
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hardwood flooring in room
Lever door handles
Lift (90 centimetre wide door)
Smooth flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site
More
16 floors
Ballroom
Banquet hall
Designated smoking areas
Reception hall
Renovated entire property - June 2025
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 1295001451751
We should mention
Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Grand Mercure Batam Centre have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM.
How much does it cost to stay at Grand Mercure Batam Centre?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Batam Centre on 13 Sept 2026 start from RM251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Batam Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Mercure Batam Centre?
Self-parking is free at this property.
What time is check-in at Grand Mercure Batam Centre?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Grand Mercure Batam Centre?
Checkout is at noon.
Does Grand Mercure Batam Centre provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 195000 per vehicle applies.
Where is Grand Mercure Batam Centre located?
Located in the heart of Batam, this luxury hotel is within 1 mi (2 km) of Batam Centre Ferry Terminal, Batam Centre and Museum Batam Raja Ali Haji. Mega Mall and Batam Sign are also within 2 mi (3 km).
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