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Four Points by Sheraton Batam

Photo gallery for Four Points by Sheraton Batam

Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Room, 1 King Bed, City View | View from room

Overview of Four Points by Sheraton Batam

Four Points by Sheraton Batam

4.0 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Komplek Panorama Nagoya, Batam, Batam Island, 29432

Explore the area

  • Popular LocationNagoya Hill Mall9 min walk
  • Popular LocationHarbor Bay Ferry Terminal6 min drive
  • Popular LocationGrand Batam Mall8 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)33 min drive

Room options

About this area


Located in Batam, Four Points by Sheraton Batam is in the city centre. Nagoya Hill Mall and BCS Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Drak Bike Park and Nongsa Beach. Take the opportunity to explore the area for water adventures such as swimming and other activities like outlet shopping.

What's nearby

  • Nagoya Hill Mall - 9 min walk
  • Harbor Bay Ferry Terminal - 6 min drive
  • BCS Mall - 7 min drive
  • Grand Batam Mall - 8 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 14 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 33 min drive

About this property

Four Points by Sheraton Batam

4-star hotel in a shopping district
A terrace, a shopping centre on site and dry cleaning/laundry services are just a few of the amenities provided at Four Points by Sheraton Batam. The on-site restaurant, Evolution, features international cuisine. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and a lift
  • A ballroom, meeting rooms and a front desk safe
  • Guest reviews give good marks for the bar, helpful staff and overall condition
Room features
All 211 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LED TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 163350 for adults and IDR 81675 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Evolution

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)


  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms


  • Pool sunloungers
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Toothbrush and toothpaste


  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge


  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 163350 for adults and IDR 81675 for children (approximately)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from RM 277.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Checkout is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mile (2 km) of Nagoya Hill Mall, Harbor Bay Ferry Terminal and Grand Batam Mall. BCS Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).

Can I cancel my reservation for free at Four Points by Sheraton Batam and receive a full refund?

Yes, Four Points by Sheraton Batam offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Batam cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 8 out of 21 reviews" "
" "5 - Excellent 38%
Rating 4 - Good. 10 out of 21 reviews" "
" "4 - Good 48%
Rating 3 - Okay. 2 out of 21 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 0 out of 21 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 1 out of 21 reviews" "
" "1 - Terrible 5%




Staff & service




Property conditions & facilities



3/5 Okay

Wan Siong Lillian
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The breakfast is fair and limited choice of food
Stayed 2 nights in Oct 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and assessible. No bath robe in the room though.
Stayed 1 night in Oct 2022

5/5 Excellent

Wei Ling Wendy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Staff are great with exceptional service. Location is very near nagoya mall, takes less 5 min to travel there by car. Hotel is very new, and looks great. Cons: Gym is slightly small.
Stayed 2 nights in Sep 2022

5/5 Excellent

Nadia Imaniar
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and beautiful. Rooms were spacious and clean, standard amenities for the room. They had a great breakfast buffet selection which were delicious. Dinner at the hotel was amazing, the lunch & dinner menu was super delicious.. We have the tomyum and cabonara for the kids which they finished everything. The staff was super friendly and very accomodating to our needs, and they were patient with the kids and hotel guest. They like to engage in conversation with hotel guest and our kids too. Overall on the above mention really boost the stay we had for 4days3nights. The downside to the hotel is, the massage/spa does not have it's own facility, if you wanted the massage, they will go over to your room. To people with kids is abit of a downside as our room was messy with the babycot and kids toys all over the room. So if there was a seperate facility for the massage would be great! The pool is a good size lounge chairs towel provided, but the pool, clean water,floor was slimy abit.. The last downside would be the location around the hotel, there are alot of small shophouses nearby, a huge night market, but no decent shopping malls like Nagoya Mall. So walking around the hotel with kids and stoller is difficult plus the busy traffic infront of the hotel. But good point is, there is always a metered taxi standby at the lift lobby for your convenience anytime. Overall the staff professionalism, great food and room really makesup for what is lacking in the hotel
Stayed 3 nights in Aug 2022

4/5 Good

Stayed 2 nights in Jul 2022

4/5 Good

Stayed 1 night in Jul 2022

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great hotel , would consider asking for room at back of hotel room away from mosques but otherwise excellent
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were given only a key card for the room. A bit inconvenient when one of us has to pick up the other from the ground floor lobby.
Stayed 2 nights in Jul 2022

5/5 Excellent

Fook Ming
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

1/5 Terrible

Stayed 1 night in Jul 2022