Baston hotels from RM188

"good parking good location, staff lovely. no fridge in room. asked for room to be serviced, bed was made and fresh towel but dirty cup and wine glass left for next night and tea bags not re filled. asked at desk and big apology so cleaners not so good"

"Was given a room that had a smoky smell at first. After pointing out to the receptionist she found another room to relocate. The VAT receipt (£35.50) did not cover the fee i paid to Hotel.com (£41.99) which was a bit odd."

"Lovely clean room and friendly staff"

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"Good"

"Good hotel"

"Lovely old hotel with lots of character, nice big room, excellent breakfast and pleasant, helpful staff"

"The positives- off street parking available. Breakfast is from 7am and there is a good choice available, including fresh fruit. Negative (for Room 11 in the secondary building) - single gazed windows with condensation, so allowed noise of street traffic in throughout the night. Curtains do not close fully so light streams in with sunrise. Shower - huge leaks from both ends of shower head pipe. Storage shelf in bathroom on large downward angle & about to fall off. All of the above raised at checkout. Central heating not turned on (was about 3C at night); thankfully there was a plug in radiator in cupboard. Room is tiny, barely enough space to put down bag & turn around. Room & door not sound-proofed, can hear opening/closing of doors & bathroom fan of room next door. Overall the hotel is in dire need of an upgrade."

"All staff we met were friendly and helpful, including spa staff. Room clean and spacious, not modern but traditional as would expect in older part of building. Shower hot, bathroom huge! Mattress not the best though. Think room would be cold in Winter due to period windows, single glazed and not air tight. Breakfast also traditional, nice to have tea and coffee served at table, fresh bread , hot food good, cereals limited and basic."