Hotel dengan Kolam Renang di Basildon

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"Staff were helpful and friendly but I had to wait nearly an hour for them to check that the tv in my room wasn't working. Terrible that each room only has 2 cups and 2 tsp. Extras had to be requested and I was given a cracked glass and a dirty knife. I was too tired and fed up to complain by that point. Rooms remind me of a student bedsit. Pool and sauna were nice I had a terrible night sleep bc I could hear the DLR trains and also humming from fridge."

"Had an executive room and have to say was disappointed at the decor which really needs upgrading and the room looked very shabby."

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...

"The hotel was OK, but for the price I felt the room was dated compared to other budget hotels. No air con in our room, light switch controlled ALL lights in the room, so no bedside reading light which is really annoying when there's two or more of you sharing a room. TV channel options seemed to be hit and miss. Other than that breakfast was good and staff were very helpful and pleasant. In terms of location it was ideal, but if I was less fussy about location there are probably better value...

"Good location, with plenty of car parking, staff friendly and helpful. The spa service is great and reasonably priced compared to spa hotels. The one negative is the walls are thin and had a lot of noise, doors being slammed on my visit."

"Wonderful place, staff excellent."