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Reviews of Comfort Inn & Suites Barnesville - Frackville

2.5 out of 5
Comfort Inn & Suites Barnesville - Frackville
1252 Morea Road, Barnesville, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 301 reviews" "
Rating 8 - Good. 73 out of 301 reviews" "
Rating 6 - Okay. 22 out of 301 reviews" "
Rating 4 - Poor. 5 out of 301 reviews" "
Rating 2 - Terrible. 3 out of 301 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quaint! Easy check-in and wi-fi. Nice room amenities.
Stayed 1 night in Apr 2024
Response from Janine on 30 Apr 2024
Thank you for taking the time to review our hotel. We're glad you enjoyed your stay with us and we hope to see you again soon!Janine Murray - General Manager

4/10 Poor

Angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room smelled like someone smoked in it for over a month
Stayed 1 night in Apr 2024
Response from Janine on 28 Apr 2024
Thank you for taking the time to provide feedback on your recent stay. We are genuinely sorry to hear about the odor issue you experienced in your room. Maintaining a fresh and clean environment is a top priority for us, and we are actively investigating the matter to ensure our strict non-smoking policy is upheld.Your positive ratings on various aspects of your stay, including room maintenance, food and beverage options, safety, and overall property condition, are greatly appreciated. We are committed to providing exceptional experiences for all our guests and are glad to hear that these aspects met your expectations.We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a flawless stay in the future. Please feel free to reach out to us directly if there's anything else we can assist you with.Sincerely,Janine Murray - General Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
nice, clean hotel for an overnight stay.
Stayed 1 night in Apr 2024
Response from Janine on 18 Apr 2024
Thank you for taking the time to review our hotel. We're glad you enjoyed your stay with us and we hope to see you on your next trip!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Ella Ruth

Stayed 1 night in Apr 2024
Response from Janine on 28 Apr 2024
Thank you for the 5-star rating. We're so glad that you enjoyed your stay with us and we hope to see you again soon!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Wanda, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean and comfortable, with a kitchenette that we didn’t use for a one-night stay. Conveniently located off I-81, but a bit of noise from large trucks going down I-81. Otherwise, very quiet. Free breakfast was fine, but hot foods had run out when we arrived. Refilled eventually.
Stayed 1 night in Apr 2024
Response from Janine on 4 Apr 2024
Thank you for taking the time to share your feedback. We're glad that you found our rooms clean and comfortable, and that you enjoyed the convenience of the kitchen in your room.We’re pleased to know that overall, you found your stay quiet and enjoyable and we appreciate the 5-star rating!!We apologize for any inconvenience you experienced with the hot foods at breakfast. Please know that our breakfast attendant works diligently to replenish items as quickly as possible to ensure all our guests have a satisfying dining experience.Thank you once again for your kind words and for choosing the Comfort Inn & Suites Barnesville / Frackville. We hope to have the pleasure of welcoming you back for another great stay in the future.Janine Murray - General Manager

8/10 Good

Ashley

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Janine on 15 Mar 2024
Thank you for taking the time to rate our hotel. We're glad you enjoyed your stay with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

Chajaira

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Janine on 2 Mar 2024
Thank you for the 5-star rating!!Janine Murray - General Manager

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the complimentary dinner that was provided when I went on a Tuesday evening!
Stayed 1 night in Feb 2024
Response from Janine on 19 Feb 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the complimentary dinner provided during our Manager's Reception on Tuesday evening.Creating memorable experiences for our guests is our top priority, and we're thrilled that you enjoyed your stay and dinner as well. .Warm regards,Janine Murray - General Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in great condition and staff was awesome!
Stayed 1 night in Feb 2024
Response from Janine on 8 Feb 2024
Thank you for the 5-star review! We're glad you enjoyed your stay with us and that our team took good care of you during your visit. Thank you again for staying with us!Janine Murray - General Manager

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, very spacious. Definitely book here again!!!!!
Stayed 1 night in Jan 2024
Response from Janine on 31 Jan 2024
Thank you for the wonderful review, we really appreciate the 5-star rating. We look forward to seeing you on your next visit!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and clean. The staff were super friendly and helpful.
Stayed 1 night in Jan 2024
Response from Janine on 31 Jan 2024
Thank you so much for the 5-star review! We're glad you enjoyed your stay with us. We will pass on your kind words to our entire team!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Comfort Inn in Barnesville while visiting our young grand daughter who lives in the area. It was a perfect place to stay for the 3 of us! We were close to a wonderful resevoir for a walk and multiple dinner options. The hotel was comfortable and clean. There was 24-hour coffee and hot chocolate and the breakfast had many options. We will definitely stay again when in the area!.
Stayed 1 night in Jan 2024
Response from Janine on 18 Jan 2024
Thank you for taking the time to share your positive experience with us! We are delighted to hear that your stay at Comfort Inn & Suites Barnesville was enjoyable and comfortable.We're glad you enjoyed the 24-hour coffee and hot chocolate and we're also pleased that our location provided convenient access to Tuscarora State Park and Locust Lake, offering you the opportunity to enjoy the beautiful area for a walk. It's fantastic to know that you found multiple dinner options nearby as well.It was wonderful having you stay with us and we look forward to welcoming you back when you're in the area again! Warm regards,Janine Murray - General Manager

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on Christmas Day and didn't arrive to check in until 6 PM. Knowing that almost everything was closed due to the holiday, we were ready to eat the car snacks we packed. To our pleasant surprise, we were greeted by a full Christmas dinner spread upon our arrival. This personal touch was impressive and we were extremely grateful. Kudos to the hotel ownership and staff for this wonderful gesture. Great overall experience. Highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Janine on 29 Dec 2023
Thank you so much for the wonderful review. We're glad that you enjoyed Christmas dinner with us at the hotel. It is something we do every year. We will pass on your kind words of appreciation to our ownership and staff!!Thank you again for staying with us and we wish you a very Happy New Year!!Janine Murray - General Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The representative, Omar, was great. Friendly and courteous and very kind.
Stayed 1 night in Dec 2023
Response from Janine on 27 Dec 2023
Thank you for taking the time to review our hotel. We're thrilled to hear that Omar's exceptional service stood out during your stay with us on Christmas day. We're proud to have team members like Omar who embody our commitment to providing friendly and courteous service. Thank you again for staying with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

Kellee, Chantilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly during our stay and even after. I left a toiletry bag and didn’t realize it until days later. Melanie at the front desk offered to ship it to my home address. What a blessing!
Stayed 1 night in Dec 2023
Response from Janine on 24 Dec 2023
Thank you so much for taking the time to share your amazing experience with us! We're thrilled that you enjoyed your stay.It's wonderful to know that Melanie's kindness made a difference during your visit. Going above and beyond to assist our guests is what we strive for, and we're delighted that we could be of help.Thank you again for staying with us and we hope to see you in the future!Janine Murray - General Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very Good!!!
Stayed 1 night in Dec 2023
Response from Janine on 21 Dec 2023
Thank you for the wonderful review! We're so glad that you enjoyed your stay with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

Douglas

Business traveller, Travelled with group
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Janine on 8 Dec 2023
Thank you for the 5-star rating! We're glad you enjoyed your stay with us and we hope to see you in the future!Janine Murray - General Manager

8/10 Good

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist were very courteous and friendly. The room was big and the beds very comfortable. i would stay as this hotel again for sure.
Stayed 1 night in Nov 2023
Response from Janine on 28 Nov 2023
Thank you for your kind words! We're delighted to hear that our front desk team made your stay enjoyable and that you found you room comfortable. We look forward to welcoming you back on your next visit!Janine Murray - General Manager

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very easy and right off the highway. The beds were very comfy. The breakfast was very good.
Stayed 2 nights in Nov 2023
Response from Janine on 28 Nov 2023
Thank you for your fantastic review and perfect rating! We're thrilled you enjoyed our convenient location, comfortable beds, and delicious breakfast. We hope to welcome you back for another exceptional stay in the future!Janine Murray - General Manager

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property. Very clean, quiet and friendly staff. 👍👍
Stayed 2 nights in Nov 2023
Response from Janine on 22 Nov 2023
Thank you for your wonderful 5-star review! We're thrilled you found our property clean, quiet, and with a friendly staff. We appreciate your kind words and hope to welcome you back soon for another great stay.Thank you again for staying with us,Janine Murray - General Manager

8/10 Good

Joylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Janine on 22 Nov 2023
Thank you for taking the time to rate your recent stay at the Comfort Inn & Suites Barnesville PA on Expedia. We're pleased to see your rating and sincerely appreciate your decision to stay with us.We're constantly striving to provide exceptional experiences for our guests, and your feedback helps us in our ongoing efforts to enhance our services.We hope to welcome you back for another great stay in the future. Warm Regards,Janine Murray - General Manager

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest check in I have ever had!
Stayed 1 night in Nov 2023
Response from Janine on 6 Nov 2023
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had the easiest check-in ever during your stay at our hotel.We greatly appreciate your 5-star review and your kind words. Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND ***** !
Superior customer service, 5-star room cleanliness, and quiet location. Brought an 8-lb furry family member (dog) that was welcomed by the hotel team. Note: There is a convenient AND clean patch of grass on the side of the hotel. 😀 😃 Will definitely stay at hotel again.
Stayed 1 night in Oct 2023
Response from Janine on 6 Nov 2023
Thank you so much for taking the time to share your wonderful experience at our hotel! We greatly appreciate your positive feedback and are thrilled to hear that you had such a fantastic stay.We're happy to know that your furry family member felt welcomed by our team. We understand that pets are an important part of the family, and we're delighted to accommodate them as well.We look forward to welcoming you back for another stay in the future. Your positive review means the world to us, and we can't wait to provide you with another exceptional experience during your next visit.Thank you for choosing our hotel, and we can't wait to see you again soon!Janine Murray General Manager

2/10 Terrible

lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Janine on 24 Aug 2023
We're sorry to hear that your experience at our hotel fell short of your expectations. Even though your stay was almost 3 months ago, you can still reach out to us with any concerns.We hope to have the opportunity to welcome you back in the future.Sincerely,Janine Murray - General Manager

10/10 Excellent

Mary P

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, especially for those traveling with their pet. We had a lovely efficiency accessible room that met all of our needs. We would definitely stay here again if the need arose.
Stayed 2 nights in Aug 2023
Response from Janine on 21 Aug 2023
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay and that our efficiency accessible room was a perfect fit for your needs. We're also delighted that your furry friend felt at home here. We look forward to welcoming you back whenever your travels bring you our way again. Safe travels! Janine Murray - General Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night in order to ride the D & L trail the next day but we'll be back to the area again and would definitely consider staying here again. The room was very clean and had everything we needed. The breakfast was very good with real scrambled eggs and bacon for our low carb diet. The only thing of note is the mattress was very soft. We like medium firm but that is just our personal preference and not necessarily a complaint. It seems super soft mattresses are the new normal everywhere.
Stayed 1 night in Aug 2023
Response from Janine on 21 Aug 2023
Thank you so much for your fantastic review! We're delighted to hear that you had an enjoyable stay at our hotel and that our amenities suited your needs. It's wonderful to know that you found our room clean and well-equipped for your stay, and that the breakfast was a hit, especially catering to your low carb diet with scrambled eggs and bacon. We appreciate your feedback on the mattress, and while we strive to cater to various preferences, we understand that individual comfort can vary. Rest assured, we'll keep this in mind moving forward.It's great to hear that you're planning to return to the area. With the D & L trail not too far away, as well as the beautiful outdoor offerings at Locust Lake State Park, Tuscarora State Park, and the charm of Jim Thorpe, there's no shortage of activities to enjoy. We can't wait to welcome you back and provide another memorable experience. Thank you once again for choosing our hotel. We're looking forward to your next visit!Janine Murray - General Manager

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Janine on 7 Aug 2023
Thank you for scoring us 8 out of 10. We're glad you enjoyed your stay with us and we hope to see you in the future.Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of a hotel. Everything about it was great.
Stayed 1 night in Jul 2023
Response from Janine on 2 Aug 2023
Thank you so much for the wonderful review! We're so glad you enjoyed your stay with us and we appreciate the perfect score!Thank you again for staying with us and we hope to see you in the future!Janine Murray- General Manager

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and conditions but a bit noisey by Route 81
Stayed 1 night in Jul 2023
Response from Janine on 29 Jul 2023
Thank you for the kind review. We will pass on your kind words to our entire team.Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always!
Stayed 1 night in Jul 2023
Response from Janine on 25 Jul 2023
Thank you for the awesome review! We really appreciate it.We look forward to seeing you in the future!Thank you again for staying with us.Janine Murray - General Manager

8/10 Good

Carrie

Stayed 1 night in Jul 2023
Response from Janine on 25 Jul 2023
Thank you for scoring us 8 out of 10. We're glad you enjoyed your stay with us and we hope to see you on your next trip!Janine Murray - General Manager

10/10 Excellent

Nick

Stayed 2 nights in Jul 2023
Response from Janine on 2 Aug 2023
Thank you so much for the 5-star rating!! We're glad you enjoyed your stay with us and we hope to see you again soon!Thank you for staying with us,Janine Murray - General Manager

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Janine on 7 Jul 2023
Thank you for taking the time to rate our hotel. We really appreciate the score of 10 out of 10.Thank you again for staying with us!Janine Murray - General Manager

10/10 Excellent

Darren

Stayed 1 night in Jun 2023
Response from Janine on 19 Jun 2023
Thank you for taking the time to rate our hotel. We really appreciate the score of 10 out of 10.Thank you again for staying with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Will definitely return again
Stayed 1 night in Jun 2023
Response from Janine on 12 Jun 2023
Thank you for the wonderful 5-star review! We're so glad that you enjoyed your stay with us and we look forward to seeing you on your next visit!!Thank you again for staying with us!Janine Murray - General Manager

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Stayed 1 night in May 2023
Response from Janine on 1 Jun 2023
Thank you for rating us a 10, we really appreciate it.We're glad you enjoyed your stay with us and hope to see you in the future.Thank you for staying with us,Janine Murray - General Manager

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel, close to town, highway and places to eat. Rooms were spacious a d clean.
Stayed 2 nights in May 2023
Response from Janine on 26 May 2023
Thank you for the kind review. We will pass on your kind words to our team!Janine Murray - General Manager

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, breakfast was good. Staff was friendly.
Stayed 1 night in May 2023
Response from Janine on 26 May 2023
Thank you for the 5-star review! We're glad you enjoyed your room and breakfast too!!!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

theresa

Stayed 1 night in May 2023
Response from Janine on 12 Jun 2023
Thank you for the 5-star rating, we really appreciate it!!Janine Murray - General Manager

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice place to stay clean and safe
Stayed 1 night in May 2023
Response from Janine on 15 May 2023
Thank you for the 5-star review! We're glad you enjoyed your stay with us and we look forward to seeing you on your next visit!Thank you again for staying with us,Janine Murray - General Manager

10/10 Excellent

Lina, Mount Royal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like newly renovated, love the kitchenette and the hot breakfast.For the price you pay, it's all worth it.
Stayed 1 night in Apr 2023
Response from Janine on 24 Apr 2023
Thank you so much for the 5 star review.We're glad you enjoyed our renovated rooms and breakfast as well.Thank you again for staying with us and we hope to see you in the future!!Janine Murray - General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Janine on 11 Apr 2023
Thank you for rating us a 10... We're glad you enjoyed your stay with us!Janine Murray - General Manager

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located near a highway for easy off and on. Despite the location the room was quiet and very comfortable. Ample parking is available for quests and truck parking was also available but at enough distance from the rooms that I never knew they were there until I walked out in the morning.
Stayed 1 night in Mar 2023
Response from Janine on 2 Apr 2023
Thank you for the 5-star review. We're glad you enjoyed your stay with us and will pass on your kind words to our team. Thank you again for staying with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay here. Everything was very clean and in great shape. Definitely a great hotel to stay and the employees are nice and very friendly. I will definitely come back
Stayed 4 nights in Mar 2023
Response from Janine on 23 Mar 2023
Thank you for the fabulous review! We're glad our team took good care of you during your stay with us!Thank you again for staying with us and we hope to see you again soon!Janine Murray - General Manager

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities of the suite were wonderful
Stayed 1 night in Mar 2023
Response from Janine on 20 Mar 2023
Thank you for the 5-star review! We're glad you enjoyed your stay with us and we look forward to seeing you on your next trip through the area!Thank you again for staying with us!!Janine Murray - General Manager

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Janine Murray - General Manager on 19 Mar 2023
Thank you for rating us a 10, we really appreciate it!!

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Janine on 29 Mar 2023
Thank you for taking the time to rate our hotel. We really appreciate the 5-stars!!Thank you again for staying with us,Janine Murray - General Manager

6/10 Okay

Elysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel but sheets were horrible
The hotel and room are very nice, especially in relation to the area. The kitchenette was well equipped and everything was clean. Just one issue, both my friend and I noticed when we went to go to bed we both felt itchy. We wrote it off as the sheets probably just being scratchy. But we both woke up with hives in the morning. We reported the issue to the front desk, who said the sheets were new. Hoping they look into it though, possibly a too harsh detergent or something. Really that was the only issue. Everything else was great.
Stayed 1 night in Feb 2023
Response from Janine on 2 Mar 2023
Thank you for taking the time to review our hotel. Theresa at our front desk did bring the issue you had to my attention. We found nothing out of the ordinary with the linens in your room, but we have contacted our chemical vendor to make sure that the laundry chemicals are being dispensed properly in our equipment. Thank you for bringing this matter to our attention.Sincerely,Janine Murray - General Manager

8/10 Good

Robert

Stayed 1 night in Feb 2023
Response from Janine on 28 Feb 2023
Thank you for the kind review. We're glad you enjoyed your stay with us!!Janine Murray - General Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is decent stop on the road and the serv
Stayed 1 night in Feb 2023
Response from Janine on 26 Feb 2023
Thank you for the kind review. We're glad you enjoyed your stay with us!Janine Murray - General Manager