Garden

Reviews of numa | Brio

3 out of 5
numa | Brio
Gran de Gràcia 14, Barcelona

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 107 reviews" "
Rating 8 - Good. 32 out of 107 reviews" "
Rating 6 - Okay. 19 out of 107 reviews" "
Rating 4 - Poor. 8 out of 107 reviews" "
Rating 2 - Terrible. 5 out of 107 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Efrem

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from numa Guest Experience Team on 17 Oct 2023
Dear Efrem,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Good

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seemless electric check in and supporting info
Really liked the seamless electric check in, also that i could get in soon er to the builder, work from there and there were loos available before my 3pm room was available. Equally the QR code c checkout and lockers to leave my belongings until 8pm on the day of departure was a great touch and again a seamless operation through clear instructions. One comment - the code for the key pad system is excellent BUT I was not pleased to not be able top lock the door when going to sleep as IF anyone had the code they could simply enter. I think this is not hard to add and I don't think i would be alone in wanting to lock the door. Hope this helps and thank you
Stayed 1 night in Apr 2023
Response from numa Guest Experience Team on 20 Apr 2023
Dear Sebastian, Thank you for your feedback!We're happy to read that you enjoyed your stay. We're excited to discuss your suggestion with the entire team and look forward to welcoming you again soon. Best regards,

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable in great location. Superb Customer services as well. Good value with tasteful and modern amenities.
Stayed 1 night in Jun 2022
Response from Gracia Garden Boutique Hotel on 1 Jul 2022
Hello Lora! Thank you very much for sharing your experience with other users of the platform! We are very happy to know that you enjoyed your stay at home, especially the location, the design and the treatment of the staff! We hope to welcome you again soon, in your home in Barcelona! :)

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely little boutique hotel is in the heart of Gracia, close to several Metro stations and lots of dining options, with a pleasant professional staff, and a restful outdoor garden. I'd stay there again. While it doesn't have a coffee maker in the room, the staff will brew a guest a complementary coffee in the morning.
Stayed 3 nights in Feb 2022
Response from Gracia Garden Boutique Hotel on 7 Mar 2022
Hello Patricia! Thank you very much for sharing your experience with other Expedia users! We are very happy to hear that you enjoyed your stay at home.  Our great location, our professional staff and our secret garden are our biggest attractions, and we are glad to hear that they made your stay a great experience.  We look forward to welcoming you back to your home in Barcelona with open arms.  Cristina Gracia Garden Boutique Hotel

8/10 Good

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay at the Gracia Garden
the location is excellent and the staff was very nice. The hotel is perfect if you are looking for a simple, urban space in a good location.
Stayed 5 nights in Feb 2020
Response from Joan on 1 Mar 2020
Hi Dana! Thanks for your review of our hotel. The simplicity of our design, the staff and the location is something very important for us, so thank to people like you, we can show ours strengths. Thank you for spending these days in Bacrelona with us. Best regards!! :D Joan Planells Gracia Garden Boutique Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Gracia Garden Boutique Hotel on 17 Feb 2020
Hello Anonymous! We are glad you enjoyed your stay with us, we want you to know that this is your home in Barcelona for whatever you need! We hope to see you again soon :) Cristina Herrero Gracia Garden Boutique Hotel

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice, clean and well located However no place to hang clothes in the room
Stayed 6 nights in Jan 2020
Response from Oscar Gracia Garden Team on 1 Feb 2020
Hello Anonymous! First of all, we want to thank you for the time you have taken to rate our establishment :) It is a pleasure to know that you enjoyed your stay. We are looking for a storage solution that fits our design.

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never go back
Stayed 4 days. After the first day the A/C went out and they never did get it fixed. Kept telling us all the excuses but never did anything about it and wouldn’t discount our bill because of it. Very small rooms and even smaller bathrooms. Very low ceilings as well. Very claustrophobic feeling.
Stayed 3 nights in Oct 2019
Response from Gracia Garden Boutique Hotel on 20 Oct 2019
Hello Philip! Thank you for investing your time in commenting on our establishment. It is true that we do not have the bigest spaces, but we have a magnificent location :) I am sorry to tell you that we have no record of any failure in the AACC of any of the two rooms you used during your stay, and no guest after you has notified us either. We are sorry if there was a bug that made your stay less comfortable. What you did tell us about pillows, we are working on it. Thanks a lot for help us to be better! We hope you and Diane enjoyed your wedding a lot :) We hope to see you again to improve this first bad impression!

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Gracia Garden Boutique Hotel on 6 Oct 2019
Hello Anonymous! Thankyou for sharing your experience with us! We're glad you enjoyed your stay and hope to see you back soon :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was very friendly. No tissues in the room.
Stayed 2 nights in Sep 2019
Response from A on 2 Oct 2019
Hello Anonymous ! We are very glad that you enjoyed the stay at home :) It is true that our location is fantastic, although we do not have the most extensive facilities, the location is worth it :) We will transmit your comment to the staff, surely they will love to know that they made a good job. We hope to have you back home soon! Gracia Garden Boutique Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a perfect place to stay when in Barcelona, the hotel isn't huge but has lots of great qualities. The staff were friendly and always greated us with a smile. The outside seating area is very spacious and comfortable. Staff were happy for you to bring drink and snacks back and eat out there. Music played on the background and there were facilities to get a drink from reception if needed. The room wasn't huge but again very clean and modern. Air con was good and the bed very comfy. The hotel was quiet and in a good location, would defiantly reccomend. Stress free and a relaxed atmosphere made it for me.
Stayed 3 nights in Sep 2019
Response from Gracia Garden Reception Team on 18 Sept 2019
Hi Anonymous Thank you very much for sharing your experience with the other users of this platform! :) It was a real pleasure to have you at home, we are very happy that you liked the staff, the location, the bed and everything abouy us! We hope to see you again soon! Gracia Garden Boutique Hotel

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Gracia Garden Boutique Hotel on 9 Sept 2019
Hola Carolina! Muchas gracias por compartir tu experiencia con los usuarios de Hoteles.com! Nos alegramos mucho de que disfrutases de la estancia con nosotros, esta ahora es tu casa :) Esperamos verte de nuevo pronto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , safe location on one of the most beautiful avenues in Barcelona! Staff friendly and went out of their way . Definitely would come back!
Stayed 2 nights in Sep 2019
Response from Gracia Garden Boutique Hotel on 7 Sept 2019
Hello Anonymous! Thank you very much for your kind comment :) We are very proud of our staff and our location! We are glad to hear that you enjoyed your stay at home.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in great area, staff very helpful and friendly. Will definitely return.
Stayed 3 nights in Aug 2019
Response from Gracia Garden Boutique Hotel on 1 Sept 2019
Hello Anonymous! Thank you so much for sharing your experience with us! We're really glad you enjoyed your stay and our staff were helpful and friendly. You'll be always welcome in your home in Barcelona :)

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fairly modern and new. Location is very good if you are interested in exploring the downtown area, local neighborhoods, and attractions away from downtown- it’s mostly central to all / in long walking distance. The bed was not very comfortable, but we managed okay for the three nights we were there.
Stayed 3 nights in Aug 2019
Response from Gracia Garden Boutique Hotel on 10 Aug 2019
Hello Rebecca! Thank you very much for sharing your experience with other users! We were glad you enjoyed the location of the hotel, it is really very comfortable to move around the city :) We regret that the bed was not to your liking, we have tried to choose intermediate beds, neither too soft nor too hard for everyone to rest well. We hope to see you on your next visit to Barcelona!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was phenonemal. Clean, modern design, fantastic location in between la rambla area and park guell/sagrada, easy check-in, nice terrace, comfortable, wifi worked perfectly, morning coffee and donut, helpful front desk/staff who always answered our questions and gave some great recommendations. Had a great stay, highly recommend!
Stayed 1 night in Jun 2019
Response from Gracia Garden Boutique Hotel on 20 Jun 2019
Hello Anonymous! We were very happy that you enjoyed the stay :) We were glad that you liked the design of the hotel, its location and, of course, the staff! We are very proud of them and we appreciate your words. We hope to see you again soon, this is now your home!

6/10 Okay

TTQ

Travelled with partner
Liked: Cleanliness, staff & service
Ideal location with good access to metro, restaurants and shopping. The air conditioning we didn’t always work though and the rooms are very small. Basic amenities such as an iron and ironing board were lacking.
Stayed 5 nights in May 2019
Response from Gracia Garden Boutique Hotel on 7 Jun 2019
Hello Tam! Thank you very much for leaving us a comment. We were happy that you enjoyed the location of the hotel, and we really regret the inconvenience with the air conditioning. I hope that the Pick Up company contacted you, I informed you of your check out :) Best Regards,

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Charming Hotel
Great area and wonderful small hotel with only 12 rooms. The staff was extremely helpful, especially Cristina. The rooms were small but clean and comfy. It would be nice to have facial tissues and a soap dish and not pay extra for the safe. One nice feature is that you had to request room cleaning and they provided a cupboard where you could grab extra towels or tp. For breakfast they did provide a pastry and coffee. They also had a quaint garden area that guests could sit in, weather permitting.
Stayed 4 nights in May 2019
Response from Gracia Garden Boutique Hotel on 30 May 2019
Hello Betty! Thank you so much for your comment! We 're really happy you enjoyed your stay with us! And thank you for helping us to find a good ice cream shoop to recomend to our guests! :) Hope to see you back soon. Regards to Bruce, William and Paulette. Cristina, Maria Luisa, Miriam, Hernani & Oscar Gracia Garden Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Shocked that’s its a two star. The staff were very welcoming and allowed my friend to join in the garden :) thanks !
Stayed 2 nights in May 2019
Response from Gracia Garden Boutique Hotel on 24 May 2019
Hello Anonymous! Thank you so much for your comment! We're glad you enjoyed your stay with us :) Hope to see you soon in your home in Barcelona! Gracia Garden Boutique Hotel

8/10 Good

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break - would stay again!
Really good and easy for what we wanted, not really any storage however we were hardly ever in the room - location was great and would stay again :)
Stayed 4 nights in Apr 2019
Response from Gracia Garden Boutique Hotel on 12 Apr 2019
Hello Jonny! Thank you so much for spends your time making a comment! We are really happy that you enjoyed your stay and you’re gonna be always welcome in your home in Barcelona. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean hotel good bathroom space, shortage of wardrobe and cupboard space. Would return.
Stayed 8 nights in Dec 2018
Response from Gracia Garden Hotel on 9 Jan 2019
Thank you so much for your wonderful words. We are so glad to hear you saying that adn that you liked it. We hope to see you soon again. Best regards!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Really enjoyed my stay in Barcelona. The location, staff and hotel were perfect four our long weekend trip. Staff were very accommodating and helpful. The rooms were smallish but perfect for two when the majority of time is spent exploring Barcelona’s many beautiful sights
Stayed 3 nights in Sep 2018
Response from Hotel Management on 2 Oct 2018
Dear Matthew, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customer's reviews are taken into account by the Management Board in order to improve the service we provide. We are so glad your experience has been so positive, going from features such as our central location near the important spots of the city and near to all the shopping areas and transportation systems. Our staff wants to thank you your kind words about their job; it's been a great satisfaction for them to know that their work has been helpful for making your stay better, being a boost of motivation for keeping their efforts in customer service. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

10/10 Excellent

Sam, Orangevale, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exactly what it’s presented online bathroom could use a little more counter space and a shelf in the shower the staff was excellent and very accommodating hotel is close to pretty much everything highly recommend it to anyone traveling on a budget although we felt very safe in the hotel it would’ve been nice to have a place to lock away valuables still an excellent deal
Stayed 8 nights in Sep 2018
Response from Verónica Bueno on 1 Oct 2018
Dear Sam, Thanks for taking the time to post a review following your stay in Gracia Garden. We are delighted to know that you have enjoyed our central location, as per our staff is also very satisfaying to know they have meet your expectations. Regarding your sugestions about the bathroom and the safe box we will consider it. We hope we can see you again in a near future. Best regards, The Management

8/10 Good

Lisa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Clean and Confortable
Hotel is situated in a quiet area of Barcelona, in walking distance of what I wanted to see and also a selection of metros. The room was clean and comfortable, good value for money. The only issue I had was the lift. They clearly need to get it fixed...thought I was stuck on a couple of occasions and started to panic. There was a small sign on the lift wall but perhaps needed to be bigger or should l've been warned on check in.
Stayed 2 nights in Aug 2018
Response from Hotel Management on 3 Sept 2018
Dear Lisa, Thanks for taking the time to post your review following your stay at Gracia Garden. We are very glad to know that our central location has been usuful for you also we are satisfaid to note that you found our rooms confortable and clean. Regarding the problem with the elevator we want to apologize once again for the inconvenience, at the moment the elevator works and our maintenance team wants to leave in perfect conditions in a very short time. Warm regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
the Staff was very helpful. The rooms were clean and comfortable. They held out luggage after we checked out while we went exploring before our flight. I would highly recommend this hotel. The location is great!
Stayed 1 night in Aug 2018
Response from Hotel Management on 16 Aug 2018
Dear Guest, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customers reviews are taken into account by the management inorder to improve the service we provide. We would like to give an answer to your review. We're glad to know that your stay has been overall so positive, going from the attention of our staff (which wants to thank your warm words about their job, it's been a boost of motivation for them) to our recentlly renovated premises, with a daily housekeeping department. We're as well happy to notice that our baggage claim service has been helpful for you. We hope that in a next visit to Barcelona, you'd be able again to be lodged with us! Yours sincerely, Hotel Gracia Garden

10/10 Excellent

Fanny, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great location!
The staff was amazing - super friendly and helpful...I really enjoyed my stay! Only a small area for improvement - the wi-fi worked best in the lobby not so great in the room.
Stayed 3 nights in Jun 2018
Response from Hotel Gracia Garden Manager on 6 Jul 2018
Dear Fanny, First of all, we would like to thank the time you've taken in sharing your review about your stay in Hotel Gracia Garden. All our customer's reviews are taken into account by the Management Board in order to improve the service we provide. We would like to give an answer to your review. We are so glad your experience has been so positive, going from features such as our central location near the important spots of the city and near to all the shopping areas and transportation systems. We are happy to know our housekeeping service has met your quality standards. Our staff wants to thank you your kind words about their job; it's been a great satisfaction for them to know that their work has been helpful for making your stay better, being a boost of motivation for keeping their efforts in customer service. For what regards to the Wi-Fi connection, your query has been transfered to our Maintenaince Department and it has been solved. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

8/10 Good

Lovetotravel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, new. Very close to restaurants, shopping etc. The staff was friendly. The room felt a little on the smaller side but was fine for a few nights.
Stayed 2 nights in May 2018
Response from Hotel Gracia Garden Manager on 11 Jun 2018
Dear Client, Thanks for your time to post your experience in our hotel. We are glad to know that you have enjoyed your stay by Gracia Garden hotel. Our staff appreciates your positive review and we hope we can see you soon in our hotel. Best regards, The hotel management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, friendly staff, clean room, nice condition, beautiful little back garden
Stayed 2 nights in May 2018
Response from Hotel Gracia Garden Manager on 20 Jun 2018
Dear Guest, First of all, we would like to thank the time you've taken for sharing your review about your stay in Hotel Gracia Garden. All our customers opinions are taken into account in order to improve the service we give. We're glad to know that your stay has been so positive for many different reasons such as our central location, near to all the important attraction points of Barcelona as well as near to all the public transportation systems. Our staff is so happy to know that their job has been succesful, feeling your words as a boost of motivation. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours faithfuly, Hotel Gracia Garden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As we were driving in I was a bit skeptical. The neighborhood is a residential one. We walked around for dinner and fond some small cafes. Tje hotel is far from any tourist destinations. After staying here I would recommend it for any tourist. Stay here and commute into town for the sights. We did stay downtown also. While it was convenient it was really loud.
Stayed 3 nights in May 2018
Response from Hotel Gracia Garden Manager on 14 May 2018
Dear Host, First of all, we would like to thank the time you've taken for sharing with us your experience in Hotel Gracia Garden. All our customers opinions are evaluated by our Management Board in order to offer the best service. We would like to answer to your review. First of all, we are deligthed to know that your experience has been so positive. We hope Hotel Gracia Garden to be your next lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the price
Good Service & Good location The only thing is not perfect is that the room space is not that big
Response from Hotel Gracia Garden Manager on 11 May 2018
Dear Host, First of all, we would like to thank the time you've taken in sharing your experience in Hotel Gracia Garden. All our customers opinions are taken into account in order to offer a better service. We are delighted to know that your stay has been so positive, focusing in aspects such as our service (our staff has been so glad to know about your kind words about their job) and our central location, near to all the important points of the city. For what regards about the room space, we can confirm that your suggestion has been sent to the Management Board in order to discuss it. We hope Hotel Gracia Garden to be your next choice in a future visit to Barcelona. Yours faithfully, Hotel Gracia Garden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Clean and neat room, has everything needed for a comfortable stay. Efficient and friendly reception staff 24 hours/day. Area very central and good transport links, lots of nice café and restaurants nearby, however was noisy at night from outside the window. No kettle in the room but can have a tea/coffee in the reception area.
Response from Hotel Manager on 10 Apr 2018
Dear Guest, First of all we would like to thank your review about your stay in Hotel Gracia Garden. All the customer's reviews are taken into account in order to offer the best service. We're delighted to know that your stay has been so positive and our facilities have helped you to have a comfortable stay, as well as our centric location, near to all the important points of the city. Our reception team has felt your kind words as a boost of motivation, being happy to know that their job has helped you to have a good stay. For what regards to the kettle suggestion you mention in your review, we can confirm you that it has been sent to Management in order to make a decision. We hope Hotel Gracia Garden to be your next choice in a future visit to Barcelona. Yours sincerely, Hotel Management

10/10 Excellent

Elizabeth M. , Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL NEAR EVERYTHING!!
This place is outstanding. Perfect location, near everything just a five minutes walk to one of the main train stations that connects you to anywhere. Has places to eat nearby within walking distance. It is a small boutique hotel, recently renovated so everything is new.. the room we got was perfect for two, very quiet, with elevator and very modern. No in room coffee maker or minibar but that is nothing you cannot find nearby (as I prefer to go to go out and have a good nice breakfast with coffee). At the lobby you will find limited refreshments in case your thirsty at the middle of the night. Reception 24hrs and everyone is very nice and helpful. thank you for this nice short 4night stay.. I will definitely stay here again on my second trip to Barcelona. No complains at all with this hotel, everything was perfect, very happy!!
Stayed 4 nights in Mar 2018
Response from Management on 6 Apr 2018
Dear Elizabeth, First of all, we would like to thank your positive review of your stay in Hotel Gracia Garden. All the hosts opinions are analized by our Management Board in order to offer the best service to our customers. We are delighted to know your satisfaction about your stay, focusing in items such as our central location near the most important points of the city, our live neighbourhood full of interesting activities or our reception team, which want to thank your warm words about their job. We can confirm that the Management Board has been informed about your suggestions regarding the minibar and the coffee maker, so that the can evaluate them. Our team will be so glad to recieve you again in a future visit to Barcelona. Yours sincerely, Hotel Gracia Garden

6/10 Okay

David, Toronto

Liked: Cleanliness, staff & service, room comfort
Great location
Rooms a little small...lots of storage space, large bathrooms however some rooms could use some form of TLC. Of you are going to charge this amount of money.....fix it up a bit and change up dome decor. Looked at a few rooms....looks as if some water damage had occurred on the wall. Staff was so oooooo friendly and accommodating.
Stayed 9 nights in Mar 2017
Response from Hotel Management on 14 Nov 2017
Dear David, First of all, we would like to thank the time you've taken on sharing your review in HCristina of Barcelona. All the information you provide is taken into account in order to improve the experience we offer. We're glad to know that our storage facilities and bathrooms have been useful during your stay. Also our staff have been happy to know your warm words about them, they've felt your comment as a boost of motivation. For what regards to decoration issue, Housekeeping department has been called in order to solve it. We hope HCristina to be your lodgement option in a future visit to Barcelona. Yours sincerely, Hotel Management

8/10 Good

SHENG-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
good hotel for the price in a good street close to metro we were very satisfied
Stayed 3 nights in Jun 2017
Dear Brian, Thanks for taking the time to share your feedback following your stay at HCristina. We are delighted to note you were happy with the hotel in general, its location, and the service provided by the staff. We hope we will be able to welcome you in the future to grant you yet another enjoyable stay with us. Kind regards, The Hotel Management

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
This hotel is worth the price that they charge. The staff is friendly. It is a low price hotel so no amenities or frills , small room with clean bed, hot water, and decent location. The neighborhood just north of the hotel (Gracia) is great place to find restaurants that the locals eat at. Metro Station Diagonal is a five minute walk Southeast on the same street as the hotel. It is also on the same street as some famous Gaudi buildings that are also walking distance.
Stayed 2 nights in Jun 2017
Dear Jack, Thanks for posting a review following your stay at HCristina, We are glad to note that you were happy with the hotel in general, the fabulous location in the heart of Gracia district, and that you were pleased with the service granted by our staff. We hope we will have the chance to welcome you in the near future to allow you to keep discovering the beauties of Barcelona while comfortably lodges at HCristina. Best regards, The Hotel Management

8/10 Good

Verified traveller

Liked: Staff & service
Nice small hotel in a very good area of Barcelona. The rooms are small and dated but sufficient for a short stay, enough to crash in the evening. Not very clean, a bit dated, but service on a reception is very good. Best part of Barcelona, at Paseig de Gracia, lots of bars and restaurants around, as well as some of prime architecture and Gaudi's buildings.

8/10 Good

Verified traveller

Liked: Staff & service
Decent price good location
Small but decent budget room. Location is very close to the metros and city center
Response from HCristina on 13 May 2017
Dear Guest, Thank you for taking the time to share your comments following your stay at HCristina. We are glad you had a pleasant time at our hotel and hope to be able to welcome you in the near future. Kind regards, The Hotel Management

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Saman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paolo, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
receptionist was indispensabile in giving us ideas of secret places to go, central location and nice, comfortable rooms

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very good price

6/10 Okay

Michael, Bronx, NY

Liked: Cleanliness, staff & service
Disliked: Room comfort
People at the front desk were incredibly helpful, and can make tons of recommendations for places to see, etc. Room is small but simple, bathroom is very nice but they could definitely upgrade the bed and perhaps the TV. Overall it is perfect if just needing a place to see from which to explore the city, it is very close to some good places to eat and a metro station.
Response from General Manager on 11 Sept 2016
Dear Guest, Thank you for taking the time to share your feedback following your stay at Hotel Cristina. Our staff were delighted to acknowledge they came across as helpful and friendly and that you liked the location of the hotel. We also appreciate your comments regarding the size of the room and its facilities, and the remarks regarding the bathroom have been duly noted and drawn to the attention of the management. We hope we will have the chance to welcome you in the future to grant you another lovely stay at Hotel Cristina. Kind regards, The Hotel Management

8/10 Good

Rosemary, Albany New York

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, safe and friendly staff with excell
Perfect for a short stay. Staff were friendly and spoke excellent English.

6/10 Okay

Heike

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2022
Response from Gracia Garden Boutique Hotel on 1 Mar 2022
Hello Heike! Thank you for taking the time to share your opinion online. We are sorry to hear that your stay did not meet your expectations, we work every day to provide incredible experiences for our guests, with our personalised recommendations, cleanliness and always trying to provide the best comfort for our guests. We were not aware of any unpleasant situation during your stay. We are sorry to know that we did not meet your expectations. We hope that the free early check in was to your liking. Our best regards, Gracia Garden Boutique Hotel

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Muy recomendado, muy bien ubicado, super limpio, excelente servicio en recepcion. Me encanto
Stayed 3 nights in Jan 2022
Response from Gracia Garden Boutique Hotel on 24 Jan 2022
Hola Alejandra! Muchas gracias por compartir tu experiencia con los demás usuarios de la plataforma! Nos alegra mucho saber que disfrutaste de la estancia en casa, de nuestra magnífica ubicación, la limpieza a la que dedicamos tanta atención (sobretodo en estos tiempos tan difíciles!) y nuestro factástico personal :) Esperamos volver a recibirte pronto, aquí tienes tu casa en Barcelona para cuando la necesites.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Gracia Garden Boutique Hotel on 4 Nov 2019
Hello Anonymous! First of all, we want to thank you for the time you have taken to rate our establishment :) It is a pleasure to know that you enjoyed your stay, that our location and staff have made you feel like home. We hope to see you again soon! Cristina Herrero

6/10 Okay

Cristian Daniel

Liked: Cleanliness
Stayed 2 nights in Oct 2019
Response from . on 12 Oct 2019
Hello Cristian Thank for your coments, we are so gald that you like your phome in BCN , hope to see you some other time Gracia Garden

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Gracia Garden Boutique Hotel on 11 Sept 2019
Hello Hanna! Thank you so much for sharing your stay! We're really happy you enjoyed the experience with us :) Hope to see you back soon!

8/10 Good

Maurice, Bayern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Staff was always very friendly. The only thing that is missing is a sensor at the door to get in at night by roomcard :)
Stayed 7 nights in Aug 2019
Response from Gracia Garden Boutique Hotel on 26 Aug 2019
Hi Maurice! Thank you so much for sharing your experience with Expedia users. We were glad that you enjoyed your stay with us and that the staff was up to the task to make your trip a little better. Regarding the sensor for the room card, for now it isn't in our plans, because we have 24/7 reception and the night receptionist usually has the door open (or otherwise, opens it when guests arrive at the hotel) We thank you very much for sharing ideas with us to improve, as it is the only way we can learn :)! We hope to see you soon at your home in Barcelona.