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Reviews of Catalonia Rigoletto Hotel

4 out of 5
Catalonia Rigoletto Hotel
C/ Sabino de Arana 22-24, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 259 reviews" "
Rating 8 - Good. 112 out of 259 reviews" "
Rating 6 - Okay. 20 out of 259 reviews" "
Rating 4 - Poor. 5 out of 259 reviews" "
Rating 2 - Terrible. 12 out of 259 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rigoletto Staff on 17 Mar 2024
Querido Luis, muchas gracias por su valoración. Esperamos poder verle de nuevo por el hotel pronto.Reciba un cordial saludo.

10/10 Excellent

John

Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Hiromi

Stayed 6 nights in Sep 2023

10/10 Excellent

Karyn A., Ferndale

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, would recommend.
Stayed 1 night in Jul 2023
Response from RIGOLETTO on 5 Feb 2024
Thank you so much Karyn

8/10 Good

Richard, Espoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a business trip and a good location for me. I used the fitness room which had Elliptical machines, no treadmill, but that was ok. It is usually good running weather out so not important I guess.There is a pool on the roof but too small to really swim unless you have kids with you or just cool off. I did not take the breakfast due to cost but it looked good. There are many Cafes around so options are good.
Stayed 3 nights in May 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Richard,Thank you so much for transfer us your opinion. Is important for us to be better every day and improve our facilities.Best regards,

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel with family for a 4 night stay whilst attending Grand Prix F1. Great location close to Camp Nou. Close to Metro and only a few stops into central Barcelona. Plenty of cafes, bars & restaurants close by. Lovely park opposite. Room was huge and lovely. Shower was fab. Pool and solarium was lovely and in sun all day. Staff were helpful. Didn’t eat so cannot comment on restaurant.
Stayed 4 nights in Jun 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Kelly,We appreciate you love our hotel so much. We hope you choose us in your future trips to Barcelona.Best regards,

2/10 Terrible

Teresa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were not hospitable to our large group. They refused to serve us at the hotel restaurant, because we were too many. The AC in the room did not work. There was a strong potpourri smell in the facility which triggered my allergies. Day staff were unfriendly, although the young man in the evenings was very nice.
Stayed 1 night in Mar 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Teresa,We want to apologise for the inconvenience you menthioned. Normally when you are a big group and you want to eat in our restaurant, a reservation is needed.Best regards,

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel quality rooms breakfast vfm.Special mention to Andrei nothing was too much trouble.
Stayed 3 nights in Mar 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Steven,We are glad to see you love our hotel. We hope to welcome you soon.Best regards,

6/10 Okay

Marzena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean but ran down. In the room where we stayed the window was behind the pillar with no natural light coming into the room, with a view of an office space on the other side. The area is nice, close to stores and public transportation.
Stayed 3 nights in Feb 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Marzena,Is it true that in our hotel there is not to much viwes. Anyway we tried to stand out in other aspects as well you menthioned.Best regards,

8/10 Good

Woojong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Zina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the tour, hop off and on Bus, staff were very friendly
Stayed 4 nights in Feb 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Zina,Thank you so much for you great comment. Hope to see you soon.Regards,

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Good and convenient
We like the hotel. Bar service was poor as it was very slow. There are not enough bar staff for the number of guests wanting food and drinks. It is not the staffs fault.
Stayed 1 night in Jan 2023
Response from RIGOLETTO on 5 Feb 2024
Dear Ellen,We would like to apologise for that inconvenience. We are working to solve it soon.Best regards,

10/10 Excellent

Ellen

Stayed 1 night in Dec 2022

10/10 Excellent

Ellen

Stayed 1 night in Oct 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic for being able to walk to the stadium. Most importantly the staff was very welcoming & helpful
Stayed 2 nights in Aug 2022

8/10 Good

Arjuna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love their breakfast spread. My only concern is the pillows are like body pillows and they said they can’t give me a small pillow.
Stayed 6 nights in Jul 2022

10/10 Excellent

Anders

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable, staff was friendly and accommodating. Location was good also.
Stayed 2 nights in May 2022

8/10 Good

Ellen

Stayed 1 night in Feb 2022

8/10 Good

Ellen

Stayed 1 night in Feb 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent location for Dexeus Hospital . Quiet room. Good service. Nice staff. Food is ok but a little pricey. Express lunch menu is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2021
Response from Marcos González (Director Catalonia Rigoletto) on 24 Feb 2021
Dear Patrick, Thank you very much for your wonderful score. We are glad to know the hotel reached your expectations. See you soon! Best regards.

10/10 Excellent

Stefan Lind

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laia was amazing, meet and greet so personable, With Mark on hand to help and Laia recommending places to eat and see it and besides the room being lovely it made our stay that bit more comfortable & pleasurable
Stayed 2 nights in Sep 2019

10/10 Excellent

Ileana-Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to check out!
Everything was OK. Starting from breakfast (fresh, high quality, plenty of international options). Very friendly, helpful and professional staff. Clean, confortable, quiet, classy, very good WiFi... . Had once the lunch and once the dinner at the hotel's restaurant - felt as at home. Usually people are nice in Barcelona, but it looks like the staff is "more Barcelonaise" then others!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019
Response from General Manager Catalonia Rigoletto Hotel on 30 Jul 2019
Thank you for your score. Best regards from Barcelona.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Barcelona
Good location
Stayed 1 night in Jul 2019
Response from General Manager Catalonia Rigoletto Hotel on 30 Jul 2019
Dear guest, Thank you for sharing your impressions about hotel location with other users of the web site. We hope you will visit us again very soon. We wish you a wonderful summer. Best regards from Barcelona.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from General Manager Catalonia Rigoletto Hotel on 30 Jul 2019
Dear guest, Thank you very much for your score. Kind regards from Bcn!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STylish and modern hotel with wonderful service and reasonable prices. My one complaint was with Expedia, which booked a room for 2 persons when I indicated only 1, and there was no way for the facility to correct this error on Expedia's part.
Stayed 2 nights in Jun 2019
Response from Marcos González on 30 Jul 2019
Dear guest, We are glad to know the hotel reached your expectations. We wish you a wonderful summer time. Best regards from Barcelona.

2/10 Terrible

Ramesh

Business traveller
Disliked: Staff & service
They were over booked I have to wait more then an hour after check in to get my key. Not even key. After one hour they sent me to a hotel almost 30 mins away and I have to pay additional 37 euros to go back to my meeting place that was originally close The actual hotel where I book the room. So I will not suggest this service to any one. That also about close to midnight.
Stayed 1 night in May 2019
Response from General Manager Catalonia Rigoletto Hotel on 3 Jun 2019
Dear Mr. Ramesh, Thank you for taking the time to write a review, we are so sorry that your experience with us was disappointing. We apologize for that, we take all guest feedback very seriously, and we're constantly improving all aspects of our service, facilities and processes. Be sure that we will take necessary measures to avoid a situation like yours in the future. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

2/10 Terrible

Hannah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible service
Never experienced such an unfriendly staff. Not saying „hi“ at the reception. Didn’t matter at what time you entered- everyone behaved the same- except one nice women at the breakfast area. Rooms are dark and smelling bad. They will never see me again.
Stayed 3 nights in May 2019
Response from General Manager Catalonia Rigoletto Hotel on 3 Jun 2019
Dear guest,W We are very sorry the hotel did not fulfilled your expectations. We take all guest feedback very seriously, and we're constantly improving all aspects of our service so be sure that we have checked our internal precesses with the front desk staff. Regarding our staff and cleaning service, both are usually very apreciate and always are evaluated very positively by our guest. We do our best, no complaints, unfortunately, we cannot satisfy to everyone. Once again, thank you very much for your review. Best regards.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Front desk on 14 May 2019
Thank you very much Francis for sharing your experience with us, we are more than pleased with your services score. Hope to welcome you very soon, best regards from Barcelona!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennis Fans
Friendly helpful staff, comfortable bed, huge choice at breakfast for size of hotel! Only suggestion, supply kettle tea & coffee in room, although room service is available.
Stayed 4 nights in Apr 2019
Response from Front desk on 14 May 2019
Thank you very much for sharing your experience with us, thank you also for your special mention of our staff. Hope to welcome you very soon, kind regards from Barcelona!

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, in a nice part of the city. Close to the underground as well.
Stayed 3 nights in Apr 2019
Response from Catalonia Rigoletto team on 9 Apr 2019
Dear Anil, thank you very much for taking the time and writing this wonderful review!

8/10 Good

Verified traveller

Stayed 6 nights in Mar 2019
Response from General Manager Catalonia Rigoletto Hotel on 3 Apr 2019
Thank you very much for sharing your experience with us, Hope to welcome you very soon, kind regards from Barcelona!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent combination of business and pleasure
Hotel was perfectly positioned for principal purpose of business at the Maternity Hospital across the street, but also well positioned to attend a FCBarcelona game at Camp Nou, within easy walking distance. The hotel is also close to Maria Cristina Metro station, for a 15 minute trip into downtown Barcelona.
Stayed 6 nights in Jan 2019
Response from Front desk on 14 May 2019
Thank you very much Graham for sharing your experience with us, we are more than pleased with your services score. Hope to welcome you very soon, best regards from Barcelona!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very nice and helpful staff. Will return again for sure. A big THANK YOU to all the staff at Catalonia Rigoletto Hotel.
Stayed 4 nights in Dec 2018
Response from Recepción on 1 Jan 2019
Thank you very much for sharing your experience with us! We were happy to host you and hope to see you again in the future!

2/10 Terrible

Shoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Please
Would never go there again - avoid please there are better places.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally nice hotel
Very nice hotel. Room is clean, good wifi signaling.
Stayed 3 nights in Oct 2018
Response from Front desk on 14 May 2019
Thank you very much for sharing your experience with us. Hope to welcome you very soon, kind regards from Barcelona!

8/10 Good

Dave, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located near Diagonal, quiet, clean. My room faced a patio, but otherwise it was pleasant.
Stayed 4 nights in Oct 2018

6/10 Okay

Mark

Little disappointed
Location great but hotel a little disappointing for the price. Pool is a lot smaller than the picture due to very clever camera work. Also could not get a no-smoking room first night and had to settle for smoking room and then move second night. New room still smelt of smoke but not as bad. WiFi was terrible.
Stayed 5 nights in Oct 2018
Response from Front desk on 14 May 2019
Thank you Mark for sharing your opinion with us, we are more than pleased with all your comments. Sorry if WIFI did not work. Is is far from our intentions. Hope to welcome you again very soon, kind regards from barcelona!