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Catalonia Plaza Cataluña

4.0 star property
Travelers can rejuvenate with spa treatments, enjoy poolside cocktails, and take in panoramic views of Barcelona's vibrant cityscape from this urban retreat

Choose dates to view prices

Catalonia Plaza Cataluña sits just steps from La Rambla, offering a stylish city escape. Guests can unwind with refreshing drinks at the poolside bar, book rejuvenating treatments at the Catalonia Spa, or appreciate Barcelona's iconic sights from the garden and rooftop terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM768
RM932 total
includes taxes & fees
23 Jun - 24 Jun

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Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Double or Twin Room

Pool

Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a TV, a mirror, a desk, and a window with curtains.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a bedside table, a wall-mounted TV, and a view of a balcony with buildings.

Double Room

8.6 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a large bed, a bedside table, a wall-mounted TV, and a view of a balcony with buildings.

Double Room Single Use

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Terrace

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Premium Room, Terrace

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Terrace

A hotel room with a bed, desk, chair, and a view of the city through a window.

Superior Room, Terrace

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Pool)

A rooftop terrace with a swimming pool, outdoor seating, and decorative stone elements.

Deluxe Room (Pool)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, Terrace (Single Use)

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Premium Room, Terrace (Single Use)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

A hotel room with two beds, a TV, a mirror, a desk, and a window with curtains.

Superior Double Room Single Use

  • 29 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use, Terrace

A hotel room with a bed, desk, chair, and a view of the city through a window.

Superior Double Room Single Use, Terrace

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Pool, Single Use)

A rooftop terrace with a swimming pool, outdoor seating, and decorative stone elements.

Deluxe Room (Pool, Single Use)

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room (Pool)

A hotel room with a large bed, wooden paneling, a small seating area, and a view of the outdoors.

Premium Room (Pool)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room (Pool, Single Use)

A hotel room with a large bed, wooden paneling, a small seating area, and a view of the outdoors.

Premium Room (Pool, Single Use)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room (Family, 2 adults + 2 children)

A hotel room with a large bed, bedside tables, a desk with a chair, a small seating area, and a TV.

Premium Room (Family, 2 adults + 2 children)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Private Pool

A rooftop terrace with a wooden staircase, two chairs, and a glass door.

Junior Suite, Private Pool

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Private Pool (Single Use)

A rooftop terrace with a wooden staircase, two chairs, and a glass door.

Junior Suite, Private Pool (Single Use)

  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Triple Room (3 adults)

A hotel room with two beds, a desk, a bench, and a TV.

Premium Triple Room (3 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Triple Room (2 adults + 1 children)

A hotel room with two beds, a desk, a bench, and a TV.

Premium Triple Room (2 adults + 1 children)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Premium Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room Single Use

A hotel room with a bed, bedside tables, a desk, and a chair.

Premium Double Room Single Use

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room, City View

A hotel room with two beds, a desk, a chair, and a view of the outside.

Premium Double Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room Single Use, City View

A hotel room with two beds, a desk, a chair, and a view of the outside.

Premium Double Room Single Use, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Balcony, City View

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Premium Double Room, Balcony, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room Single Use, Balcony, City View

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Premium Double Room Single Use, Balcony, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Private Pool

A rooftop terrace with a pool, seating area, and a view of historic buildings.

Suite, Private Pool

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Private Pool (Single Use)

A rooftop terrace with a pool, seating area, and a view of historic buildings.

Suite, Private Pool (Single Use)

  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double

Minibar, in-room safe, desk, soundproofing

Standard Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Single Room with Terrace

Minibar, in-room safe, desk, soundproofing

Executive Single Room with Terrace

  • Sleeps 1
  • Free Wi-Fi

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About the area

Located in Downtown Barcelona, a neighbourhood in Barcelona, Catalonia Plaza Cataluña is in the entertainment district and near a metro station. La Rambla and Passeig de Gràcia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barceloneta Beach and Park Güell. Looking to enjoy an event or a game? See what's going on at Estadi Olímpic Lluís Companys or Palau Sant Jordi. Visit our Barcelona travel guide
Map
Bergara 11, Barcelona, 08002

What's nearby

  • La Rambla
    La Rambla
    1 min walk - 0.1 km
  • Plaza de Catalunya in Barcelona, Catalonia, Spain, Europe
    Plaça de Catalunya
    2 min walk - 0.2 km
  • Shopping fun happy woman with bags spending buying new clothes in stores of Barcelona, Spain. Panoramic banner of happy girl with open arms in freedom.
    Rambla de Catalunya
    3 min walk - 0.3 km
  • Barcelona Cathedral
    Barcelona Cathedral
    9 min walk - 0.8 km
  • Passeig de Gràcia
    Passeig de Gràcia
    9 min walk - 0.8 km

Getting around

  • Placa Catalunya Station
    2 min walk
  • Plaça de Catalunya Station
    3 min walk
  • Barcelona El Prat Airport (BCN)
    31 min drive

Restaurants

  • Txapela
    2 min walk
  • Cafè Zurich
    2 min walk
  • Honest Greens
    2 min walk
  • Petit Nomad
    1 min walk
  • Five Guys
    2 min walk

About this property

Catalonia Plaza Cataluña

  • Upscale boutique hotel near La Rambla
  • A short walk from Plaça de Catalunya and Casa Batllo, Catalonia Plaza Cataluña provides a poolside bar, a terrace and a garden. Treat yourself to a manicure/pedicure, a massage or a body treatment at Catalonia Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), free newspapers and a water dispenser
    • A lift, 7 meeting rooms and ATM/banking services
    • Concierge services, a 24-hour front desk and luggage storage
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 150 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 32-inch flat-screen TVs with streaming services and satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 32 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gastrobar Contempo

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.24 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Nearby parking fee: EUR 32 per day (1148 ft away)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HB-003846

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Catalonia Plaza Cataluña have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from October 31 until March 31.

How much does it cost to stay at Catalonia Plaza Cataluña?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at Catalonia Plaza Cataluña on 23 Jun 2026 start from RM768, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Catalonia Plaza Cataluña pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a deposit of EUR 200 per stay and a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Catalonia Plaza Cataluña?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Catalonia Plaza Cataluña?

Checkout is at noon.

Where is Catalonia Plaza Cataluña located?

Located in Downtown Barcelona, this spa hotel is steps away from Plaça de Catalunya and La Rambla. Barcelona Cathedral and Rambla de Catalunya are also within 10 minutes. Placa Catalunya Station and Universitat Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Catalonia Plaza Cataluña Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1018 reviews
Rating 8 - Good. 292 out of 1018 reviews
Rating 6 - Okay. 84 out of 1018 reviews
Rating 4 - Poor. 33 out of 1018 reviews
Rating 2 - Terrible. 21 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent offering very good variety of food and beverages to choose from. Location near Rambla, stores and places to visit was perfect.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel with the cutest gym. It is the perfect location to explore the gothic neighborhood.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. It's one the center of everything but the street was very quiet Very good value.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Manh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room, very helpful staffs
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Julius Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Terasina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spotless
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful old building that has been tastefully modernised to include modern conveniences whilst retaining its old world charm. It is located in a pleasant and quiet part of the city close to the metro, shops and cafes. Check in online was super helpful in reducing the time at the counter although the staff were friendly and efficient. We were given an upgrade and that was appreciated, although I think the only difference was that we had a balcony rather than a window. It was a nice touch even though we didn’t use the balcony. The room was well presented, clean and comfortable. Nice quiet air conditioning and superb black-out curtains. The bathroom was spacious and the shower wonderful. The pool area, although small was comfortable with a bar where you could order drinks and food. The bar and restaurant associated with the hotel was a lovely place to have drinks/food although for us (being pescatarians), the choice was limited. All in all we loved our short stay here and wouldn’t hesitate to stay again, should we be visiting Barcelona.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, I always stay here for business when I come to Barcelona great People great location and a fantastic hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anna R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and staff VERY friendly and helpful. From my perspective, the location near Placa de Catalynya is ideal for visiting both the old city and new.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff were friendly and helpful (and were very patient when we tried to practice our Spanish with them) - the room was lovely and was in the perfect location to explore the city
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I had a great customer service ! since I approached to the counter he was with a nice smile and welcoming very very nice ! Definitely I will come back and I’m already recommend your hotel to friends . Thanks for the wonderful hospitality:)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every time when I go to Barcelona for business and the service is amazing and the cleanness is fantastic and the location is number one
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio and pool were wonderful!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff, stall shower, and cleanliness. Delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. I used the health club, which was small but had a good variety of equipment. I also had a massage at the spa that was worth the money. The hotel is in a well-situated area near the train station and numerous stores and restaurants. I would stay here again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel convenient to everything, incredible breakfast buffet.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
It was a great location central to everything the city had to offer and a well kept hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yougandran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and for the price. The staff is ultra friendly and located in a awesome location of Barcelona. Only thing is out room was near a service elevator so can hear the noise a bit and if people were talking near the door, but other than that, a perfect stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yujin

Nice and comfortable. Kind st
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and a wonderful time. Staff was courteous and helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location for first time visitors. Lots of restaurants and shopping within walking distance.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Apirana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, we booked one of the top floor rooms with terrace and lounge pool. The room itself is a regular hotel room, comfortable and loved the large shower. However, the huge terrace was the winner. Nothing beats coming back on a hot day to have a soak in your own private plunge pool to cool off! The breakfast buffet is one of the best I’ve ever seen, maybe it’s a Europe thing but they had everything for breakfast and beyond! Kept us energised and full for hours while we went out to do our touring. I must also commend the staff, absolutely wonderful! I struggle with Spanish so it was lovely that everyone was able to communicate in English, which is a nice reprieve as I’ve spent all day with translator apps during the day. My only two thing that was annoying was the room keys. Those old fashioned swipe cards are always faulting I had to go down to reception around 6 or so times during my four nights to get it fixed as it would keep locking me out. The other is that we had one hour spa included every day of our stay… didn’t find this out until we booked a spa treatment for the last day and they informed us. It should be standard at check in that you’re informed of your inclusions so you are aware and can actually use it. We missed out on that due to no information at check in. Also loved the champagne and chocolates at check in! We absolutely loved our amazing stay, thank you!
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, I thought the spa would have been included in the price but I had a last minute deal and am not complaining. Location is a 10, and the bar service also. I would really recommend it. I will use it again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location was excellent. absolutely NO washcloths. the food, location and cleanliness were all excellent.
Stayed 2 nights in Oct 2025