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Reviews of Arenas Atiram Hotels

4 out of 5
Arenas Atiram Hotels
Carrer del Capita Arenas, 20, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 193 reviews" "
Rating 8 - Good. 77 out of 193 reviews" "
Rating 6 - Okay. 39 out of 193 reviews" "
Rating 4 - Poor. 15 out of 193 reviews" "
Rating 2 - Terrible. 11 out of 193 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado al 💯
Stayed 1 night in Mar 2024

10/10 Excellent

DIETER

Stayed 4 nights in Jan 2024
Response from . on 13 Jan 2024
Thank you very much for your review. We hope to see you back soon!

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Recepción on 14 Jul 2023
Muchas gracias por sus comentarios.Esperamos volver a verlo pronto.

6/10 Okay

Sundeep

Stayed 3 nights in Feb 2023

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great/comfortable property and very nice and helpful staff!
Stayed 2 nights in Oct 2022

10/10 Excellent

Marietta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was immaculately clean. The Staff was friendly, helpful and accommodating. We definitely recommend staying there because of its location. Off the beaten Path of the hustle and bustle of Barcelona.
Stayed 1 night in Aug 2022

10/10 Excellent

Pablo

Stayed 2 nights in Jun 2022

10/10 Excellent

Soufiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Le séjour était excellent, l'accueil très sympas, on nous a aidé pour avoir les différentes informations et besoins qu'on voulait. Les personnes à l'accueil sont magnifiques. On a beaucoup apprécié le séjour. L'emplacement est proche du tramway métro et bus le reliant à l'ensemble des coins de la ville. Le buffet pour le petit déjeuner est alimenté en continue jusqu'à 10h30.
Stayed 6 nights in Oct 2021
Response from Comentario de la dirección del hotel on 6 Nov 2021
Nous vous remercions d’avoir pris le temps de partager votre expérience au Hotel Arenas Atiram Barcelona et sommes enchantés que cette dernière ait été à votre convenance. C’est un Plaisir de lire votre satisfaction, il s’agit d’une grande source de motivation pour nos équipes afin de continuer dans la quête de la perfection. Nous espérons pouvoir vous server à nouveau très bientôt. Cordialement.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but good!
Stayed 1 night in Sep 2021
Response from as on 25 Oct 2021
Thank you very much for your comment. Regarding our friendly staff, we always try to be kind and respectful to our clients, and one of the aspects that the majority of our clients stand out, is our nature and sincerity in the deal with the guest. We are looking forward to seeing you again. Regards

2/10 Terrible

David

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2021
Response from Recepcion on 23 Jul 2021
Muchas gracias por su valoración!!!!!!

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Recepcion on 23 Jul 2021
Thank you so much!!!!

8/10 Good

Geoffrey

Liked: Staff & service, room comfort
Friendly, helpful staff.
The staff were very friendly and helpful and the hotel was comfortable. The hotel is not really situated next to the touristy areas but in upmarket area of Barcelona. There are plenty of very nice restaurants and bars within easy walking distance as well as a large shopping mall.
Stayed 2 nights in Jun 2021
Response from Recepcion on 22 Jun 2021
Thank you very much for your assessment, we are delighted that you enjoyed your stay. We hope to see you soon!!!!

8/10 Good

man wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Javier López on 24 Sept 2019
Thank you very much! We are glad to know that you are enjoying a nice experience with us! Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean hotel and great services
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice location, worth the price
We stayed there for a week in April 2019, and it was quite calm and nice. I have very positive feelings about my overall stay, but to be a helpful review I will point some shortcomings I noticed. - Our room came clean and set up as expected with 3 beds, but for 3 person it seemed a bit small than expected. As if they squeezed the 3rd bed in the corner, under the window, when it was blowing cold air at night. - The bathroom door was cracking and it was so loud, that would wake up my family during my night bathroom visits. I asked the reception and it was fixed on the 2nd day after the request. - Although the room was quite clean, one day one of the towels and pillow cover came with black spots. - In room tea was not replaced when we used it. - Also they don't provide conditioner and don't add more soap when you use those. - If you are fond of watching TV, not good at all. TV screen was small like a PC Screen. - Could be a bit cheaper considering the season and the shortcomings mentioned above. Besides these, the receptionists and cleaning personnel is very helpful and nice. Wi-fi was good. Even though we didn't buy Breakfast initially, we could have it for $10 per person, but the breakfast offerings are the same every day. The location is perfect if you are planning to take Metro a lot, it is 3-4 minutes walk to metro and is in a very safe, clean and calm area.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Rishi, Ahmedabad, India

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, near to metro station. Very neat and clean. Staff is very friendly and supportive.
Stayed 6 nights in Mar 2019
Response from Ignacio Briones on 2 Apr 2019
Good morning! Thank you very much for your feeback! It will help us improve! We remain at your entire disposal and we would love to host you again in the future. Cordially, IB. Atiram Arenas

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, practical and the nicest staff. Close to trains and supermarkets. Perfect for longer stays.
Stayed 4 nights in Mar 2019
Response from IB. Atiram Arenas on 13 Mar 2019
Good Morning! Thank you very much for your kind comments and your feedback. We keep working to improve in every aspect! We remain at your entire disposal and we wish to host you again in the future. Cordially, IB. Atiram Arenas

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Atiram Arenas on 2 Mar 2019
Thank you very much for choosing us George! We hope to host you again very soon! Ignacio Briones

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona- Sarrià neighborhood
Great hotel and great location. Central yet calm area in Barcelona.
Stayed 2 nights in Dec 2018
Response from Atiram Arenas on 2 Mar 2019
Thank you very much for sharing our vision of Barcelona Ashley! We hope to host you again very soon! Our best Regards, Ignacio Briones

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great visit
A lovely hotel in a quiet area of town. A 15 minute walk to the Nou Camp and Metro about 200 yards away into the centre. A good clean hotel that met all of our needs.
Stayed 1 night in Oct 2018
Response from Ayman on 25 Oct 2018
Dear Sir, We are very glad to read your feedback about our Hotel, for us it is a pleasure to know your stay with us was great, thank you very much for your kind words. We hope to see you again soon!

6/10 Okay

Rafael, Geneva

Disliked: Cleanliness, room comfort
Well located with good support for tourist, the hotel disappointed in its cleannes and understanding about the guest needs - i.e. I was traveling with 2 yrs old baby and they separated an adult bed instead of an appropriate baby crib. Also, room was very small.
Stayed 2 nights in Sep 2018

8/10 Good

Laura, Iowa Falls, IA

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious. Someone must have been smoking in the hotel as our room smelled heavily of smoke. Great location. Air conditioner did not work well, but I think that may be typical in Barcelona. Staff were excellent. Great storage. Great shower pressure!
Stayed 5 nights in Aug 2018
Response from jn on 21 Aug 2018
You should not smoke in our rooms although I'm sure there are people who Knowing that you can not smoke does it. We regret this action. We appreciate all your positive comments towards our staff. greetings.Juanjo

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and employees!
We highly recommend this hotel in Barcelona. The employees were amazing despite being in a different country. They were always so helpful with directions and suggestions. The room was spacious, clean, and had a beautiful view of a park. There was a mix of updated areas like the lobby and the old style charming elevator. There was a market across the street and everything was within a 5 minute walk for restaurants, buses, taxis and attractions. Cannot say enough about how much we would recommend this hotel!
Response from JUANJO on 9 May 2018
WE APPRECIATE YOUR EVALUATION COMMENTS WITH THE STAFF HIS VERY POSITIVE ASSESSMENT. THANK YOU

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good locación. Nice people at the front desk. Hotel in maintenance. I would stay again. Transportation is excellent and lots of places yo eat close by
Response from Ayman Bouzoubae on 24 Apr 2018
Dear Mr Leonardo; First of all, we really aprreciate your excellent comment on our establishment, second, thank you for the good feedback on the front desk team and finally, we hope to have you back with us soon, we really enjoyed your company sir. Thank you very much. Att, Ayman Bouzoubae.

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Great Service
I found the staff at this hotel to be VERY helpful during our week long stay. No, it is not right in the middle of things, but you are blocks away from a Metro stop that will take you anywhere. Highly Recommend because of the good service.
Stayed 4 nights in Jul 2017
Dear guest, thank you very much for reviewing hotel Atiram Arenas on Expedia. We appreciate your comments as we learn a lot from them. A cordial greeting. Javier Tello

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017
Apreciado cliente, muchísimas gracias por opinar del establecimiento hotel Atiram Arenas en Expedia Partner. Agradecemos sus comentarios ya que de ellos aprendemos muchísimo. Un cordial saludo. Javier Tello

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel conveniently located to UPC
The receptionist were really friendly and helpful. They gave me advise on the nearest restaurants. The hotel is very clean and comfortable but could do with some update.
Stayed 5 nights in Jun 2017
Dear guest, thank you very much for reviewing hotel Atiram Arenas on Expedia. We appreciate your comments as we learn a lot from them. A cordial greeting. Javier Tello

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 16 Jan 2017
Apreciado cliente, muchísimas gracias por opinar del establecimiento hotel Atiram Arenas en Expedia Partner. Agradecemos sus comentarios ya que de ellos aprendemos muchísimo. Un cordial saludo. Javier Tello

8/10 Good

Elizabeth, US

Liked: Cleanliness
Basic but clean and comfortable
This is a no-frills hotel in a good location, around the corner from several office buildings (which was the purpose of my trip) and very near the metro stop Maria Cristina. Closest point of interest is the FC Barcelona stadium which is in walking distance. Room was clean and comfortable, but no extras: there was shampoo but no conditioner, bar soap but no washcloth, body wash but no lotion. Street was fairly noisy but I understand that's everywhere in Barcelona. Free wifi was lightning fast. Great little bakery across the street. I would stay there again because it was a good value.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, room comfort
Smart and clen
Friendly staff, clean and spacious rooms with lots of wardrobe space

8/10 Good

Osnath, London

Liked: Staff & service, property conditions & facilities, room comfort
Great Staff, OK hotel
The hotel, although a 4 stars, is pretty simple, looks quite old. Lifts are super old. room is not state of the art but was clean, quiet and big enough for us. As we didn't spend our days there it was ok. had a kettle to make coffee and tea, air condition was not great, it was cooling but not enough for Barcelona in August when there was 36 degrees all day... Staff were great! very helpful, courteous, and really did their best to make us feel welcome.

6/10 Okay

Sumantlal, Walsall

Liked: Cleanliness, staff & service
Stay on fifth floor July 2016.
The room was clean and tidy, bedding &a towels were changed daily. We were facing the Main Street, was quiet enough. Walls were thin, could hear guests in next room. TV had no BBC world news channel. Our beds were on soft side and did give up back ache. On the plus side, there were jars of sweets & marshmallows at reception for guest.

6/10 Okay

Shahzeb, Bristol

Disliked: Staff & service
Bad start but overall was good.
My overall experience turned out to be fine. The start was pathetic. The room allocated to us had serious air conditioning issues. When we reached it was not working properly and later in the night it turned of. We couldn't sleep the whole night. We couldn't get another room because hotel was fully occupied. It was compensated by the hotel by returning the first day rent, an upgraded room and free breakfast for remaining two days. Overall it turned out to be a good stay apart from first day.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
Bed sheets/towels made us come out in a rash. Very very noisy 8am onwards Advertised tv channels that they did not have.

6/10 Okay

DBS1

Liked: Cleanliness
Good value--close to Metro
Good value--nice bakeries and grocery store across the Street. Easy access ir transportation. Not many amenities

8/10 Good

Iamsickoftryingtopickone

Liked: Cleanliness, room comfort
Helpful Staff
Other than the neighbors being beyond rude and loud (nothing the hotel can do about that) the stay was very pleasant. The walls are very thin, so cross your fingers you get a god neighbor! Also, there was some slight confusion about the "Do Not Disturb" sign and the room service. (I think, however, that said neighbors ripped our sign down...) It was close enough to the city that we could hop in a convenient cab and head on over, but far enough away that it was (externally) quiet and I felt safe.

6/10 Okay

vlad, barcelona

Good location, but poor
Good location, poor rooms and facilities, very loud
Response from Jorge on 10 Jan 2015
Dear Guest, Thank you for having chosen the Hotel Arenas for your last stay and also for having taken some of your valuable time to send us your comment. Let us apologize for all the inconveniences you may have experienced during your stay and describe in detail in your comment. We are taking in consideration your review that surely helps us to improve our quality standards and customer service. Best regads The management

4/10 Poor

Charlie, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 4* Hotel!
We arrived quite late and were only staying for one night, so chose the hotel mainly for its location. However, we felt the hotel did not match up to the advertising and supposed 4 star rating. The room was dated, smelled of moth balls and there was scribbled writing on the mirrors. Plus I have never seen crab sticks in a minibar!
Response from Jorge on 10 Jan 2015
Dear Guest, Thank you for having chosen the Hotel Arenas for your last stay and also for having taken some of your valuable time to send us your comment. Let us apologize for all the inconveniences you may have experienced during your stay and describe in detail in your comment. We are taking in consideration your review that surely helps us to improve our quality standards and customer service. Best regads The management

4/10 Poor

CPG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No way this is a 4 star hotel-1 or 2 stars at best
The staff was very good, the lobby was "modern", but hot, and the room was awful, and I paid extra for an "executive room". The carpet was 12" carpet tile that was completely worn out many years ago, and the furniture was very old, badly worn, and frankly was ready to be burned 10 years ago. The most serious problem, however, was the air-conditioning. My room had a weak air flow that could only maintain about 80°F, at best. They did give me a fan, and that helped. My friend had a room here where the air conditioning did not work at all. There may be rooms in the hotel that did have functional air conditioning, and maybe even furniture from this century, but it seems clear that at least some of the rooms really only merit "one star". My wife and I stayed in Barcelona two years ago and had a fine hotel, so it is not a problem with Barcelona. Another friend was staying up the street in a "two star" hotel, which by his description was far better than the Husa Arenas. The problem is with the Husa Arenas. Stay anywhere else!

8/10 Good

Dan, Tennessee

Liked: Cleanliness, staff & service
Reasonable hotel with very good staff
It was a reasonable hotel in place close to University (was a place of my business). Airconditioning could have been better. Other than that, it was a good hotel with very kind and helpful staff.

4/10 Poor

new mum

Liked: Staff & service
Disliked: Cleanliness
not what we expected
Looked great from the photos, but, aircon not working, no battery in kitchern phone, so could not ring room service. Restaurant only open for breakfast, had poo on one of our towels,YUKK, no kettle in room.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Driss, Denver, CO

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel location is not everything
This hotel is in a nice location and the staff are courteous. However, the hotel facilities are very disappointing. The elevator starts and stops abruptly, which is very annoying. The mattresses are awful. The rooms we were in had one chair in it. The tv is very small and poorly connected. I think this hotel needs renovation and new furniture. 4 stars for this hotel? No, I would rank it as a 2 star hotel.

6/10 Okay

SIMONEIT, CORVALLIS, OR, USA

Liked: Staff & service
Disliked: Room comfort
Needs luggage stands, air-conditioning not functional

4/10 Poor

Ghausia, KENT

Disliked: Staff & service, property conditions & facilities, room comfort
Great location
They gave me a very small room with very noisy bed, and there was lot of noises from other rooms.There was no tea making facilities in the room.I have to get my room changed for the next 2 days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Basic but nice. Very good for the cost.