Hotels in Banilad, Cebu City

"We stayed 3 nights in Plantation Bay, and I have to give a shout out to Ms. Glaze at the front desk! She explains everything clearly and with kindness. She was patient enough to answer all the questions and very polite. Give her a raise or acknowledge her professionalism and most of all, her way of letting us all feel very welcome. She's part of the reasons why I extended for another night and even booked additional room. Please award her or promote her! However, we did not like the attitude and demeanor of the guy that was assigned in paddle boarding. He was very arrogant and mean. He needs to undergo training and make sure that he makes the clients feel welcome. He was very rude and made our paddle boarding experience not so nice. He was just rude and mean. Teach the guy to be at least,friendly. Even my nephew refused to do paddle board one more time because he said, the guy is mean. We had it November 26th, figure the guy assigned that time & have him undergo serious training on how to deal with clients with respect. "

"A truly pleasant stay. The hotel offers excellent customer service, and the staff made us feel welcome throughout our visit. The food was outstanding and exceeded our expectations. Overall, a wonderful and satisfying holiday — highly recommended!"

"The staff is above and beyond customer service skills :)"

"Lovely grounds, kind helpful staff, clean room, and a great aesthetic. "

"As a hotelier since the day I graduated from university—and having worked with Accor for 13 years—finally getting back to stay again at one of my favourite ACCOR properties, Movenpick Mactan Cebu, was something I truly looked forward to. From the moment we arrived, everyone we met—from the security guard and bellboy to the front desk team, breakfast staff, and even the lifeguards—welcomed us with such warm, genuine smiles. This is the true spirit of Filipino hospitality: not just doing a job, but serving from the heart. And of course, their breakfast never disappoints! As a foodie, I loved the egg live station, noodle station, local dishes, and the mix of international cuisines. Always a feast! Plus, JJ absolutely loved the kids’ activities—free childcare was such a blessing while I packed! Kudos to the entire Movenpick Mactan Cebu team. You made our stay truly memorable. ❤️ Thank you to Chantel from kids activities, Michelle &Pia during our breakfast and to AJ from the concierge."

"Excellent facilities and staff"

"Clean room, amazing staff, very nice"

"Staff were friendly and helpful "

"Very friendly staff. We were also able to get our room early which was lovely considering we’d been travelling some 20 hours! Room was a very good size and comfortable. Patio was small though (not very wide). But we had view of pool and ocean. Excellent experience. "