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Reviews of The Krungkasem Srikrung Hotel

3 out of 5
The Krungkasem Srikrung Hotel
1860 Krungkasem Rd., Pomprab, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 577 reviews" "
Rating 8 - Good. 263 out of 577 reviews" "
Rating 6 - Okay. 83 out of 577 reviews" "
Rating 4 - Poor. 22 out of 577 reviews" "
Rating 2 - Terrible. 6 out of 577 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

xue

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Kanoknard C. on 30 Apr 2024
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know. We very much look forward to welcoming you again on a return visit to Bangkok. Best regards,

10/10 Excellent

Martin

Liked: Amenities, property conditions & facilities
Near station - good breakfast included
Stayed 2 nights in Mar 2024
Response from Kanoknard C. on 27 Mar 2024
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Your reviews are highly been appreciated for improving our services and facilities and this also means a lot to all of us. Should you have any special requests for your next trip, kindly let us know. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel on your next trip to Bangkok.Best regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very helpful, I had horrible jetlag, and suffering from the heat,they saw it and went to lengths to accommodate me,I can't thank them enough.
Stayed 1 night in Feb 2024
Response from Kanoknard C. on 13 Feb 2024
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know. We very much look forward to welcoming you again on a return visit to Bangkok. Best regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Kanoknard C. on 15 Jan 2024
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Your reviews are highly been appreciated for improving our services and facilities and this also means a lot to all of us. Should you have any special requests for your next trip, kindly let us know. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel on your next trip to Bangkok.Best regards,

8/10 Good

Somsri, Long Beach

Stayed 2 nights in Dec 2023
Response from Kanoknard C. on 15 Jan 2024
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Your reviews are highly been appreciated for improving our services and facilities and this also means a lot to all of us. Should you have any special requests for your next trip, kindly let us know. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel on your next trip to Bangkok.Best regards,

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kanoknard C. on 11 Dec 2023
Dear Mr. Aamir Hanif,Thank your very much for your review. It means a lot to all of us. We are looking forward to welcoming you back to our hotel on your next trip to Bangkok. Should you have any special requests, kindly let us know. We will try our best to fulfil you requests.Have a safe trop back to your country.Best regards,

10/10 Excellent

Eng Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 3 nights in Nov 2023
Response from Kanoknard C. on 23 Nov 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Thanks for letting us know. We very much look forward to welcoming you again on a return visit to Bangkok. Best regards,

10/10 Excellent

Marga indraswari, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very near with MRT station and old station. Can walk to yaowarat area too. Hotel is old but with its own charm. The bed is big as long as you don’t mind creepy and dark hallway outside. Bangkok is super hot. It would be great if aircon can be colder.
Response from Kanoknard C. on 8 Nov 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know. We very much look forward to welcoming you again on a return visit to Bangkok. Best regards,

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were located very near the train station and metro line and yet the nights were relatively quiet. The staff was very friendly and we enjoyed the breakfast.
Stayed 2 nights in Aug 2023
Response from Kanoknard C. on 28 Aug 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Thanks for letting us know.We very much look forward to welcoming you again on a return visit to Bangkok. Best regards,

10/10 Excellent

Robyn

Stayed 3 nights in Mar 2023
Response from Kanoknard C. on 6 Apr 2023
Dear Guest,Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel on your next trip to Bangkok.Best regards,

8/10 Good

Mike

would stay again but had a couple of negatives
lobby and staff were helpul. perfect location if you need to take a train from the station Bed was super firm, too firm for me I was on the 7th floor but it felt like noise travelled through the walls so easy and street noise also fridge in room which was a godsend. Nice bathroom Would stay again but for 1 or 2 days only
Stayed 1 night in Mar 2023
Response from Kanoknard C. on 10 Mar 2023
Dear Guest,Thank you very much for staying with us. We will try our best to fix the issues that you experienced. Thank you for letting us know. We all hope to welcome you back on your next visit to Bangkok.Best regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Good Choice Near Chinatown
This was my second stay at Krungkasem Srikrung. Clean, good-sized rooms with solid basic amenities. Better-than-average breakfast buffet. Cordial staff. I love the location next to Hua Lamphong Train Station and Chinatown. Right on the MRT subway line makes getting around from here easy. This place is not fancy but it is comfortable and an excellent value.
Stayed 2 nights in Feb 2023
Response from Kanoknard C. on 6 Mar 2023
Dear Guest,Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel in the future.

4/10 Poor

Louis, SASKATOON

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is old and not maintained. Very poor breakfast
Stayed 1 night in Feb 2023
Response from Kanoknard C. on 25 Feb 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know

4/10 Poor

LOO DEE

Liked: Cleanliness, staff & service
Room wifi very slow, I need to use my own data .
Stayed 3 nights in Feb 2023
Response from Kanoknard C. on 21 Feb 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us knowWe very much look forward to welcoming you again on a return visit. Best regards,

6/10 Okay

Rhett Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 18 nights in Jan 2023
Response from Kanoknard C. on 18 Feb 2023
Dear Guest,Thank you very much for staying with us We all hope to welcome you back on your next trip to Bangkok.

6/10 Okay

Barbara

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Perfect location for walking to many of the popular tourist sites. Breakfast was very good for a 2* hotel. Only 1 thin towel per person - no facecloth or hand towel. Only soap was on the wall in the shower and it was empty for 2 days until I asked for it to be refilled. Wanted an extra pillow and they were reluctant - asked me why I needed it. No other amenities. But showers were hot and elevator (though tiny) was always working. Difficult to communicate in English with anyone at reception.
Stayed 5 nights in Feb 2023
Response from Kanoknard C. on 13 Feb 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staffs, wonderful complimentary breakfast. Very close to China town
Stayed 7 nights in Feb 2023
Response from Kanoknard C. on 10 Feb 2023
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Thanks for letting us knowWe very much look forward to welcoming you again on a return visit.

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service
Excellent hôtel!! Great location
Stayed 1 night in Feb 2023
Response from Kanoknard C. on 8 Feb 2023
Dear Guest,Thank you very much for your review scores. We will try our best to improve our services and facilities. We do hope to welcome you back to our hotel on your next trip to Bangkok.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Good service
Stayed 3 nights in Jan 2023
Response from Kanoknard C. on 31 Jan 2023
Dear Guest,Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel on your next trip to Bangkok.

8/10 Good

josie

Stayed 2 nights in Jan 2023
Response from Kanoknard C. on 28 Jan 2023
Thank you very much for your review scoring.We all hope to welcome you back to our hotel on your next trip to Bangkok.

10/10 Excellent

BENG CHEE, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and make the stay comfortable.
Response from Kanoknard C. on 7 Jan 2023
Thank you very much for staying with us. Your reviews are highly been appreciated. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests.We all hope to welcome you back to our hotel in the future.

8/10 Good

Bud

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Response from Kanoknard C. on 2 Jan 2023
Dear Guest,Thank you very much for staying with us. We all hope to have an opportunity to welcome you back to our hotel on your return visit to Bangkok.

10/10 Excellent

Kam kiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good close to railway station and staff are friendly and helpful
Response from Kanoknard C. on 30 Dec 2022
Dear Guest,Thank you very much for your nice review. We all hope to welcome you back to our hotel on your next trip to Bangkok.Best regards,

10/10 Excellent

Kushan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, we booked 2 rooms.very clean and friendly staff and helpful.breakfast was amazing,loving it every bite and variety of breakfast.stayed 5 days.Highly recommend for anyone.closer to all places and MRT,train walking distance.next time we will stay for sure.love you all😃.
Response from Kanoknard C. on 24 Dec 2022
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Your words mean a lot to all of us.We very much look forward to welcoming you again on a return visit.Best regards,

4/10 Poor

ANTONIO

The room was closed. No way to open Windows. The man Who insistes in showing me the way to my sad room got mad when not tipped. Breakfast very good.
Stayed 11 nights in Dec 2022
Response from Kanoknard C. on 22 Dec 2022
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. We will work hard to fix the issue you experienced. Thanks for letting us know.. Best regards,

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it :)
Hotel was awesome! Staff all very kind and accommodating :) the breakfast is a nice added feature, is also situated in a much more authentic feeling part of Bangkok
Stayed 9 nights in Nov 2022
Response from Kanoknard C. on 16 Nov 2022
Dear Guest,Thank you very much for staying with us. We would like to thank you for taking the time to review your recent stay with us. Thanks for letting us knowWe very much look forward to welcoming you again on a return visit.

8/10 Good

bryan, palisades park

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is old and outdated. So many insects all over the room and hallway. Also many lizards on the walls and ceiling. Reported this problem to the staff for my 16days stay and said the manager will get back to me. Never happened!
Stayed 16 nights in Jun 2022
Response from Kanoknard C. on 29 Jun 2022
Thank you very much for kind support to our hotel through the years. We are very sorry that you were unhappy during your last stay. As your request prior to your arrival and to prepare the room for your pleasant stay, we fixed the air conditioning unit and deep cleaned throughout the room. But the insects are something that we never expected before, so we are now working hard to deeply check and try our best to fix these issues. Then this room is temporarily closed. Please accept our apologies for these matters and miscommunication. Thank you very much for letting us know.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
YMMV
There are renovated rooms (nice, clean) and older rooms that haven't been renovated, and those are much less enjoable. So those room photos you see may be from the nicer, renovated rooms. The cafe area downstairs is charming.
Stayed 4 nights in Jan 2022
Response from Kanoknard C. on 12 Jan 2022
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. Best regards,

10/10 Excellent

ekram

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Typical Thai resort. No frills. Breakfast was not bad.
Stayed 1 night in Feb 2020
Response from Jack on 24 Mar 2020
Hi, We are disheartened to see that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are nothing less than amazing. Regards, Jack

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Joe on 19 Mar 2020
Hey, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Joe

8/10 Good

Shawkat

Liked: Cleanliness, staff & service, room comfort
Okay and fine
Stayed 3 nights in Mar 2020
Response from Ning on 12 Mar 2020
Hi, Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Ning!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, walkable location to river, 2 min. walk from the train station, very helpful staff, great selection for breakfast, very reasonable rates, wish we could have stayed longer.
Stayed 3 nights in Feb 2020
Response from Kanoknard C. on 29 Feb 2020
Dear Guest, Thank you very much for staying with us. We all really appreciate your reviews which made us feel better during the difficult situation of the Corona Virus spreading. We all hope to have an opportunity to welcoming you back to our hotel in the future when the situation is back to normal. Have a pleasant trip back to your home. Best regards,

10/10 Excellent

RajeshKumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Went out of their way to assist us (for example, in calling cabs). Great rooms at a great price.
Stayed 3 nights in Feb 2020
Response from Kanoknard C. on 28 Feb 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. We all hope to have an opportunity to welcome you back to our hotel in the future. Best regards,

8/10 Good

Tanya, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is in a very convenient location, close to all major sight seeing points, the train station is a 5 min walk, China Town is close. The place is clean and staff is very friendly and helpful and breakfast was quite nice. The place is a little outdated but that happens over time guess.... Would recommend
Stayed 1 night in Feb 2020
Response from Kanoknard C. on 22 Feb 2020
Dear Guest, Thank you very much for staying with us. We really appreciate your feedback. We all hope to welcome you back to the hotel. Hava a safe and nice flight back to your home. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy rooms with really well working air-con.
Stayed 1 night in Feb 2020
Response from Kanoknard C. on 17 Feb 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future. Best regards,

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and service.
The majority of guests like a very firm bed, when I mentioned that it’s a little to firm for me and that an liked an extra pillow they found a topper for me and the pillow. The included breakfast is as substantial as you like, with a reasonable selection with a different main item each day
Stayed 4 nights in Feb 2020
Response from Team OYO on 15 Feb 2020
Hey Jerome!, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Team OYO

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well positioned for transport around the city and country, staff were both friendly and helpful with a good comand of English. The room was clean and serviced dayly. The building however is not new but this is reflected in the reasonable price. Over all it was a pleasant stay
Stayed 4 nights in Feb 2020
Response from Kanoknard C. on 15 Feb 2020
Dear Guest, Thank you very much for staying with us. We really appreciated your reviews. We all hope to welcoming you back to our hotel in the future. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very well located and generally clean, it's a basic room for 20$, you can't expect too much but the basics, and that's good enough. The breakfast was surprisingly good and varied, with scrambled eggs, delicious ham and turkey, fruit, and a few Thai options such as cabbage and pork soups, rice, light stirfries etc. We found the bed to be particularly hard and due to my increasing back pain, had to rent a room in a different hotel for the last 2 nights of our stay in Bangkok. Walking distance to Chinatown and access to boat taxi were however particularly convenient for this price!
Stayed 5 nights in Jan 2020
Response from Kanoknard C. on 12 Feb 2020
Dear Guest, Thank you very much for your review. It is very useful information for improving our service and facilities. Refer to our firmed bed, kindly be informed that the Asian people get used to this type of bed. As this issue was raised by many guests, since last year, we arranges a bed topper for the room starting from 6th and 7th floor and we continue doing it for the rest. Thank you very much again for your useful review. We all hope to welcome your back to our hotel in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Kanoknard C. on 28 Jan 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Kanoknard C. on 28 Jan 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We loved our stay here, great room, lots of space, comfy bed and an amazing breakfast selection. Well located next to the train station. All the staff were friendly and helpful, we would stay here again if we came back to Bangkok for sure!
Stayed 5 nights in Jan 2020
Response from Kanoknard C. on 14 Jan 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future. Best regards,

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Kanoknard C. on 11 Jan 2020
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future. Best regards,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
The room was spacious, with large double beds. Downside was the cleanliness of the sheets - my friends and I had itchy and red bug bites over our arms and legs esch morning.
Stayed 1 night in Dec 2019
Response from Team OYO on 8 Jan 2020
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Team OYO

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Team OYO on 24 Dec 2019
Great to hear this, Mathee! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Team OYO

8/10 Good

Verified traveller

Liked: Staff & service, amenities
列車で移動するには最高の立地です。
Stayed 1 night in Dec 2019
Response from Team OYO on 24 Dec 2019
Hey, Thanks for making our day by your charming words. Glad you liked our services. Regards, Team OYO

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Room spacious, clean and staffs are helpful.
Stayed 5 nights in Nov 2019
Response from Kanoknard C. on 7 Dec 2019
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Very close to railway station and MRT station. And nearly good place to eat.
Stayed 1 night in Dec 2019
Response from Zara on 5 Dec 2019
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Zara

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel Guests are noisy at lobby, at restaurant and late at night!
Stayed 2 nights in Nov 2019
Response from Kanoknard C. on 27 Nov 2019
Dear Guest, Thank you very much for your stay with us. We appreciate your comments, we will try our best to make your next stay a pleasant one

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! Quiet and clean and close to everything!
Stayed 2 nights in Nov 2019
Response from Kanoknard C. on 23 Nov 2019
Dear Guest, Thank you very much for staying with us. Your reviews are highly been appreciated for improving our services and facilities. Should you have any special requests for your next trip, kindly inform us. We will try our best to fulfil your requests. We all hope to welcome you back to our hotel in the future. Best regards,