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Reviews of O2 luxury hotel

4 out of 5
O2 luxury hotel
182/1 Moo 7 Soi Manthana Bang Phli, Bang Phli, Samut Prakan

Reviews

6.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 3 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
It was a tour bus stop Hotel. The soundproofing was horrible. On ninth floor of ten floor hotel. Can hear dogs barking, motor bikes. When the bus or buses came, very loud. Even had a group in hallway doing exercises. And counting to ten in Chinese. At 0200. Doors open and talking to each other very loud. When doors would shut my door would shake. There was no luxury. The towels were exfoliating. The bath robes were used for under the door for an attempt to muffle the sounds. The staff was great though.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location was misleading.not important for this stay but would have been upset on longer stay
Stayed 1 night in Nov 2019

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Tourist Pro
Fantastic staff. Nice newer Hotel. Only complaint is hallways are all marble and doors thin/don't seal very well. When other rooms rented out sounds from them coming in was loud, as if there was no door. Great Breakfast buffet, just same thing everyday or long walk to street food. Bad TV cable reception with no English channels. Still I enjoyed staying here.
Stayed 4 nights in Mar 2019
Response from O2 Luxury Hotel on 27 Mar 2019
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury Hotelteam member we are appreciated. I am so sorry to hear you faced problem and now, it already solved. Hotel team member are very happy to hear and would be eager to welcome and serve you again. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Staff is Chinese and seems to focus Chinese guests. Employees of reception desk can`t speak any English.
Stayed 1 night in Jan 2019
Response from rathasil on 11 Feb 2019
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated. I am so sorry to hear you faced problem and now, it already solved. Hotel team member are very happy to hear and would be eager to welcome and serve you again. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very new hotel. Have very nice restaurant area but no food prepared onsite other than breakfast. No bar or lounge facilities .
Stayed 1 night in Dec 2018
Response from rathasil on 6 Jan 2019
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury team member we are appreciated. I am so sorry to hear you faced problem and now, it already solved. Hotel team member are very happy to hear and would be eager to welcome and serve you again. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
This is not conveniently located near BKK airport as advertised. Staff did not speak English making communication beyond pleasantries very challenging.
Stayed 1 night in Dec 2018
Response from O2 Luxury on 8 Dec 2018
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated. I am so sorry to hear you faced problem and now, it already solved. Hotel team member are very happy to hear and would be eager to welcome and serve you again. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,

6/10 Okay

riccardo

Liked: Staff & service
hotel adatto a gruppi in particolare di cinesi, rumorosi anche nelle ore notturne e poco educati nella sala breakfast con sputi ovunque.....
Stayed 9 nights in Nov 2023

6/10 Okay

dotf, 静岡県

Business traveller
Liked: Cleanliness, staff & service
空港からは渋滞がなければ15分と非常に近い。 朝食は食べれるがレストランとしては機能していない。
Stayed 3 nights in Mar 2019
Response from O2 Luxury on 25 Mar 2019
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated. I am so sorry to hear you faced problem and now, it already solved. Hotel team member are very happy to hear and would be eager to welcome and serve you again. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があって良い。ホテル周辺にはあまり店がない。
Stayed 2 nights in Dec 2018
Response from O2 Luxury Hotel on 17 Dec 2018
Dear Value Guest, First of all, we would like to take this opportunity to thank you very much for choosing to stay and patronage at O2 Luxury Hotel recently. Your valuable comment has been conveyed to O2 Luxury Hotel team member we are appreciated. Hotel team member are very happy to hear and would be eager to welcome and serve you again. It is very nice to hear that you satisfied with clean room. We wish you had a pleasant trip and looking forward to welcome you in the near future. Best regards,