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Having the airport shuttle was extremely beneficial. The staff was all very helpful. I got spoiled with rain shower heads at other hotels!!!!
When we arrived at 2F arrivals at BKK, they had to call for the free shuttle. It was chaos, there were a lot of hotel pick up signage, so make sure you look for "The Phoenix". Tell the staff wearing all black to call the shuttle for you. We arrived after 5:30 pm, it was rush hour so the shuttle took ...
Excelente service , feels like home ,.......,,,,,,,,
It was clean, close to the airport (20-30 min), and has lots of amenities. We had a 2 bdr suite and it was HUGE.
Close to airport. Close to street food. Friendly staff. Wake up call spot on!
Staff are attentive and helpful.. especially like their bus reception stand at the airport when we arrived. Very helpful and arrange us to get on their bus to hotel near by. The breakfast is wonderful. Room is clean and quiet
Good value for the price. Was at three star rating, not higher, but was fine for this standard. What I expected. Not particularly convenient to get anywhere if you have hours to spare before a flight.
Its near to airport...
The property is off the main street in a weird location. It's not near any restaurants.
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