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Reviews of First House Hotel

3 out of 5
First House Hotel
14/20-29 Newpetchburi Road Soi19, Phyathai Rajthevee, Bangkok, Bangkok

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 367 reviews" "
Rating 8 - Good. 170 out of 367 reviews" "
Rating 6 - Okay. 76 out of 367 reviews" "
Rating 4 - Poor. 23 out of 367 reviews" "
Rating 2 - Terrible. 20 out of 367 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

pang

Stayed 1 night in Sep 2022

8/10 Good

Maria Concepcion

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in May 2022

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure will come back again
Stayed 2 nights in Feb 2020

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff , cleanliness , walkable area .goid food, good shopping
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Basic amenities were provided. Hotel facilities and condition could be better.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff wasn't very helpful. I had asked them to write down locations in Thai and they refused, our room didn't get cleaned one of the three days there, and they tried to tell us to take a 400 baht taxi to the airport, after some online research we found out we could take a metered taxi for under 200 baht. The area it is located in is good for shopping and massages.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is amazing, only a few minutes from Platinum and Pratunam market. Food, shopping, massage all in one pmave
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Jennifer, Singapore

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, shopping is just downstairs and taxi is easy to get
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel is because convenient for shopping. The only thing I don’t like is night outside got rats and many rubbish near the hotel
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overall is ok, only when taking hot water not convenient.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Room was awesome. Love the dark romantic feel to it. Clean and spacious. Towels changed everyday and with complimentary 1.5L bottle of water. Hotel is near shopping markets and malls. It's really very convenient! Staff were friendly. And i will definitely be staying First House again the next time I'm there!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2019

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near the market and restaurants. Accessible to transportation I can’t ask for anything else.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Im always stay this hotel n really good comment and nice price are cheap n convenience
Stayed 3 nights in Oct 2019

6/10 Okay

Adeline, Singapore

Travelled with family
Good location. Maybe good to have two access card per room.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍.............. ............ ...........👍
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay near pratunam morning market
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Poor soundproof,old hotel .
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice location☺️
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Koh Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from First House Bangkok on 25 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.

10/10 Excellent

Calva

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My second time stayed at the hotel. Convenient location and cleanliness. Friendly staff.
Stayed 3 nights in Aug 2019
Response from First House Bangkok on 25 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. I’m glad to hear that our staff had welcomed you with warmth and friendliness. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

maria, Philippines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location...near pratunam market but the bathroom is lousy and the room has a cigarette but
Stayed 2 nights in Jul 2019
Response from First House Bangkok on 25 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible.Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition didn’t worked properly. Sound noisy all the way of 4days 3 nights journey!
Stayed 3 nights in Jul 2019
Response from First House Bangkok on 25 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible. I have informed my staff to check the AC unit in your room already to prevent any further problem so this problem will not happen again. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

10/10 Excellent

JS, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very good location. Opposite 7-11. Very crowded hotel. Strong wifi. Shower hot water not consistent.
Stayed 4 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Laundry service
Do have have self laundry service, didn’t bring mich clothes go end up find a laundry service to wash clothes.
Stayed 3 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. We are looking forward to welcome you back to our hotel again in the near future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. We are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Chua

Travelled with family
Liked: Cleanliness, staff & service
Need to change the flaten pillows,too much squirky sound from the bedframe when turn and tosses on the bed. Room is clean!
Stayed 4 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible. I’m happy to hear that our hotel room was clean and comfortable. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Fred, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and alot of food around the hotel
Stayed 4 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us.Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants.Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good, convenient if you would like to eat at anytime. One of the problem is have to walk 10mins in order to get BTS
Stayed 4 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. We are looking forward to welcome you back to our hotel again in the near future.

6/10 Okay

Catherine

Liked: Cleanliness
loud aircon
the aircon is loud.. it was hard to sleep.. we can hear everything going on the floor..
Stayed 3 nights in Jul 2019
Response from First House Bangkok on 26 Aug 2019
I would like to start by saying thank you so much for staying with thank you so much for staying with us. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible. I'm so sorry about this. I would like to say thank you for your review and we will definitely use this opportunity to improve our hotel service. I would like to ask for another chance to welcome you again and If you decide to come back, I will make sure that your stay is as perfect as possible.

8/10 Good

Verified traveller

Travelled with family
1. Situated at Good location. 2. Room not sound proof, facilities are adequate. Suitable for just sleep only. 3. only 1 room card.
Stayed 3 nights in Jan 2019
Response from First House Bangkok on 26 Aug 2019
Thank you so much for your review and thank you so much for staying with us. I’m delighted to hear that you enjoy your stay with us. Thank you so much for mentioning our hotel location which is in the middle of Pratunam market and closes to department stores, massage stores, convenience stores and restaurants. Regarding the issues you experienced, I have informed concerning managers already to have them fixed as soon as possible. I'm terribly sorry. Again, thank you so much for staying with us and we are looking forward to welcome you back to our hotel again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good near pratunam market. Lift to hotel room is quite slow.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks will come bk again and only the air con not strong enough please update the air conditioning please
Stayed 2 nights in Jun 2019

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very good, but it is a very unsafe place, the road is too narrow and there are many vehicles coming and going.
Stayed 3 nights in Jun 2019

10/10 Excellent

Mike, Kuala Lumput

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and nice.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The aircon was not cold and leaking water. No counter space in toilet. Toilet roll bar was in a mounted not by the side of the toilet bowl but behind, strange.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Dylan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location too busy and everything is too wear out. My air cond leaking the entire stay i told the staff they just mentioned ok ok no action. When i called request for universal adapter the agent who answered my call were rude. Pull out the call log and listen if you need.
Stayed 5 nights in May 2019