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Reviews of Silom Serene, a Boutique Hotel

3.5 out of 5
Silom Serene, a Boutique Hotel
7 Soi Pipat (Silom sol 3) Silom Road, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 852 reviews" "
Rating 8 - Good. 365 out of 852 reviews" "
Rating 6 - Okay. 118 out of 852 reviews" "
Rating 4 - Poor. 20 out of 852 reviews" "
Rating 2 - Terrible. 16 out of 852 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan, Point England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to BTS, New Park Mall & Gay nightlife
Stayed 3 nights in Apr 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 5 nights in Mar 2024

10/10 Excellent

jeffrey

Liked: Amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Mar 2024

4/10 Poor

Darin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is great with lots to do in the surrounding area. Staff were friendly and accommodating. Biggest issue encountered was our room reaked of cigarette smoke. I suspect this floor was once smoking friendly, as approximately half of the floors in the building are still smoking friendly. The staff were willing to spray air freshener a few times, but this only masked the smell for a short period of time. I struggled to sleep for a few hours each night due to a burning sensation in my nose and mild nausea from the smell. Cockroaches were seen immediately outside the building (but never inside); this may be normal for Bangkok, I’m not sure. Best part of the stay was the value (excellent price for square footage).
Stayed 2 nights in Mar 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service
Location to explore Silom area
Stayed 3 nights in Mar 2024

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine, except breakfast menu inconsistency.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful/friendly staff
Stayed 26 nights in Jan 2024

4/10 Poor

Stella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bad breakfast but rest is ok
Breakfast is horrible
Stayed 1 night in Jan 2024

10/10 Excellent

Neil

Stayed 3 nights in Nov 2023

10/10 Excellent

Nelleke

Stayed 4 nights in Jan 2024

10/10 Excellent

Gunhild

Stayed 2 nights in Dec 2023

8/10 Good

MALIKI

Liked: Cleanliness, staff & service
Disliked: Amenities
Room ok..not noisy..i stayed 7 days but sometimes not change my bed sheet..i notice items also not give a new one..this hotel more to older people to stay..anyway it convinces ...the sauna to small ..food for breakfast ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in a good location
It was a very pleasant stay after a long journey. The room is spacious and quiet. The staff was constantly maintaining the breakfast buffet for quality.
Stayed 1 night in Dec 2023

10/10 Excellent

Neil

Stayed 3 nights in Dec 2023

10/10 Excellent

Zhiren

Stayed 2 nights in Dec 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly service, location and dining options!
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff friendly good service. Nice breakfast. Nice pool.
Stayed 2 nights in Dec 2023

10/10 Excellent

jukka

Stayed 3 nights in Dec 2023

8/10 Good

Graeme

Stayed 7 nights in Nov 2023

10/10 Excellent

dany

Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get to and convenient.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jungin

Stayed 2 nights in Nov 2023

8/10 Good

Brendan, Point England

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms & in this case Suite is good. Breakfast buffet is very small in choices (about 6) so that's a real area that needs improvement
Stayed 2 nights in Nov 2023

10/10 Excellent

yasushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
A clean hotel with friendly staff, will stay again
Stayed 2 nights in Nov 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great service nice staff No smoking
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 4 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked it so much I came back twice!
Perfect location, pool and amazing friendly staff. Came here 4 years ago and now it's the only place I'll stay in BKK. Will be booking again for when I return to BKK from Chiang Mai in 5 days. Easy access to BTS and Metro lines.
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

Peng Hu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

micheal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat value
Amazing value for the money. Nice hotel with green spaces in middle of city. room very spacious. WiFi EXCELLENT…nice and simple free breakfast great location for everything.
Stayed 3 nights in Sep 2023

10/10 Excellent

STEVEN

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Large rooms, unfriendly service
The staff here were quite unfriendly - not one staff member could muster a welcome, greeting or smile. Rooms are large but dated. Noise from the street was a problem at night, but the location is good.
Stayed 2 nights in Sep 2023

10/10 Excellent

vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Arum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival, I had to raise my voice cause the hotel changed the room condition without any notice and they said I have to wait for another day for the room I booked. It didn't make any sense as I should get what I booked or needed to be noticed in advance. So I can decide if I stay here or cancel. Anyway, they gave the room that I booked at the end. Which means, they had a room but didn't give until I started arguing. Apart from that, the location is great. Easy to access anywhere by taxi, bus or even train. So many local shops and markets in walking distance. Staff are very nice. Small swimming pool but cute. Cleaning attended everyday. Little bit smelly at first but got better later. Affordable price. In general, most things are great. I'd like to stay again if I visit Bangkok next time.
Stayed 7 nights in Jul 2023

10/10 Excellent

Antonio

Stayed 6 nights in Jul 2023

8/10 Good

Dinh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Phil

Stayed 1 night in Jul 2023

6/10 Okay

RYUSUKE

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

LYN LI JOCELYN

Stayed 2 nights in Jun 2023

8/10 Good

Phunyanud

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2023

10/10 Excellent

colin

Stayed 2 nights in May 2023

10/10 Excellent

Kevin, Peterborough

Stayed 4 nights in May 2023

10/10 Excellent

Wai Wai

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

heeman

Stayed 2 nights in May 2023

10/10 Excellent

hungwei

Stayed 6 nights in May 2023

10/10 Excellent

KRZYSZTOF

Stayed 1 night in May 2023