Self-parking (surcharge) 10000 per stay
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Reviews of Sari Ater Kamboti Hotel Bandung

3.5 out of 5
Sari Ater Kamboti Hotel Bandung
Jl. Lemahnendeut No.7, Sukawarna, Sukajadi, Bandung, Jawa Barat

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUYONO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, room size and price..
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad

Stayed 2 nights in Dec 2022

8/10 Good

Roger, Grand Prairie

Stayed 2 nights in Aug 2022

10/10 Excellent

Md Asri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you. very good service.
Stayed 3 nights in Sep 2018
Response from Risma on 20 Sept 2018
Dear Md Asri, Warmest Greetings From Garden Permata Hotel Bandung Thank you for taking time to review our hotel, we do appreciate it. We glad our services meet with your expectations. We always waiting for your arrival. Regards, Heru Eko saputro - Room Division Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Honeymoon
Value for money, nice stay here
Stayed 1 night in Mar 2018
Response from Bakti Bahtiar on 21 Mar 2018
Dear, Daniel Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your time to review our Hotel, hopefully you had pleasure stay with us. We do apprecita your compliment, we always offering the best price for the best facilities. Affordable luxury hotel. We always awaiting for your next arrival. Thank you, Regards, Bakti Bahtiar - Asst. Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room's design is not that great but it's pretty wide and comfortable. Staffs were nice and friendly.
Stayed 1 night in Dec 2017
Response from Bakti on 15 Dec 2017
Dear, Valued Guest Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your time to review our hotel. We do appreciate for your compliment about our facility. We always awaiting for your next arrival. Thank you, Regards, Bakti Bahtiar - Asst. Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel not far from the airport
My only negative was the massage in the spa. In general I have found hotel spas in Indonesia to be very professional. However, at this hotel, the masseuse stripped off my underwear saying it was in her way. She did not provide any type of sheet to cover me during the massage. The massage was about 20 minutes less than the time paid for and then the masseuse asked for a tip and was deeply offended that the tip I offered was not enough. Everyone else at the hotel was lovely.
Stayed 3 nights in Oct 2017
Dear Guest, Warmest Greeting from Garden Permata Hotel Bandung. First of all, we would like to thank you for your trust to choose our Hotel as your accommodation needs during your recent stay in Bandung. We also apologize for your inconvenience during your stay with us, and your feddback will taking seriously to management. Hopefully we could welcoming you in the near future. Thank you, Regards, Bakti Bahtiar – Asst. Front Office Manager. Remove Edit

6/10 Okay

Edmund, Sabah, Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel but...
It would be 3-4 stars for me for the price if not because of the condition of the bathroom. Mould all over the place in the shower section and there was this strong sewerage leaking that comes and go in the bathroom. It was especially strong when I turned on the ventilation fan. Fortunately, it didn't reach to the room.
Stayed 3 nights in Jul 2017
Response from Bakti on 18 Aug 2017
Dear, Valued Guest. Warmest Greeting from Garden Permata Hotel Bandung. Thank you for choosing our Hotel as your accommodation needs, during your recent stay in Bandung. We do appreciate your feedback, hopefully we could maximize our services. We will taking seriously of your suggestion about out bathroom matters. We always welcoming you in the near future. Thank you, Regards, Bakti - Asst. FO Manager

8/10 Good

CHUN KEUNG

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
CK
Very smelly in the room And poor ventilation in the toilet
Stayed 1 night in Jul 2017
Dear Chun Keung. Warmest Greeting from Garden Permata Hotel Bandung. First of all we would like to thank you for your recent stay with us. We do apologize for your inconvenience during your stay, we will taking seriously of your feedback. We had put an exhaust on every single bathroom, to reduce any inconveniences. We will make sure the best services for your next visit. Awaiting for your next arrival. Thank you, Regards, Heru Eko - Front Office Manager

10/10 Excellent

Vijay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb place to stay
Enjoyed the stay, breakfast and relaxing experience.
Response from Heru Eko on 11 Feb 2017
Dear, Vijay Warmest Greeting from Garden Permata Hotel Bandung. First of all, We would like to thank you for your kindness and your time to review our Hotel. Hopefully You and family always in good health. We glad our services meet with your expectations, and thank you for your lovely rating. We always welcomig you in the near future. Regards, Heru Eko - Front Office Manager

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, neat and clean
The room I stayed in was clean, thers was a good variety for breakfast, and the staff were extremely polite and helpful
Response from General Manager on 27 Jan 2017
Dear Eleanor Warmest Greeting from Garden Permata Hotel Bandung. First of all we would like to thank you for your kind review. We glad to hear that our services meet with your expectations. once again we would like to say many thanks. We will be delighted to welcoming you in the near future. Thank you, Regards, Heru Eko - Front Office Manager

6/10 Okay

OCTAVIANUS AKIPUTRA

a good hotel but smelly of cigarettes
We enjoyed our staying in the Garden Permata Hotel but the wifi connection was so bad and unlucky for us because someone smoked in their room and we ordered the non-smoking room which we assumed that no one could smoke in that floor.
Response from General Manager on 9 Oct 2016
Greetings from Garden Permata Hotel Bandung. Thank you for taking time to review our hotel, your feedback really helpful for us to improve our services. We do apologize, if during your stay with us you feel unsatisfied. hopefully we can welcoming you in the near future. Thanks & Regards, Asep Suherman - Front Office Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Old but big hotel with all facilities
Wifi was very weak and it was very hard to connect wifi inside room for any internet work. disappointed buy wifi and front desk at the time of checkin because i got free airport transport from hotel.com and when they saw my booking was done in very cheap price then front desk was making excuse (i.e we will make you sure that car is avaible or driver is their or not )
Dear Guest Warmest Greeting from Garden Permata Hotel Bandung. Thank you for the time to review our hotel. We can arrange your shuttle 1 day prior arrival. Do not hesitate to contact us for more guidance. We hope can welcoming you in the near future. Regards, Asep Suherman Front Office Manager

10/10 Excellent

Sicily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Sicily Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your vote. We hope can welcoming you in the near future. Regards, Asep Suherman Front Office Manager

6/10 Okay

syaiful, jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
different room conditions after renovation
the room conditions is very different from that offered on the web, there's only 1 king bed while on the web mentioned 1 king and 1 single bed. Rooms are spacious but look like an empty field. Bathroom is very narrow, it is not comparable to the conditions of the rooms are spacious but empty. I prefer the hotel conditions before renovation
Dear Syaiful Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your time to write a review of our hotel. We provided Twins bed or Double room. we hope could meet with your expectation in your next trip to Bandung, awaiting for your arrival, we glad to welcoming you in the near future. Regards, Asep Suherman Front Office Manager

2/10 Terrible

Takahiro

Liked: Staff & service
Disliked: Property conditions & facilities
リクエストしたキングサイズベットがシングルのダブルに代わっていた．
Stayed 1 night in Jul 2023

2/10 Terrible

HYEONG Joo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
주변좋고 청결무난 서비스좋음
바로앞에 한식당 청기와있고 치킨집도있어요 큰마트랑 편의점도 근처에있어요 소파에서는 매우 냄새남 조식 별로에요... 서비스는좋음!
Stayed 3 nights in Oct 2018
Response from Adi on 9 Nov 2018
Thank you For your review We hope you enjoy your last stay and hope you will come again to our hotel Regards

10/10 Excellent

Junho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017
Dear, Valued Guest. Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your feedback, such a lovely rated. We always welcoming you in the near future. Thank you, Regards, Bakti - Asst. FO Manager

10/10 Excellent

Junho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017
Dear, Valued Guest. Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your feedback, such a lovely rated. We always welcoming you in the near future. Thank you, Regards, Bakti - Asst. FO Manager

8/10 Good

Verified traveller

Liked: Staff & service
Good Budget Hotel
Considering price with room, lobby hotel, pool, parking area, over all is good. check in-out was fast, room is big enough and nearby easily find place to eat. Breakfast was great, has number of choices.
Stayed 1 night in Jun 2017
Response from Heru Eko on 9 Jul 2017
Dear, Valued Guest. Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your trust to choose our hotel as your accommodation needs during your recent stay in Bandung. Hopefully you and family always in a good health. We do appreciate your positive comment. Our parking area could accommodate vehicles up to 300 units, and we provided rooms from 30m2 up to 187m2, that you could choose as your convenience. Once again thank you for your lovely review. We always awaiting for your next arrival. Thank you, Regards, Heru Eko - Front Office Manager

8/10 Good

ccl, lee

Liked: Cleanliness, staff & service, property conditions & facilities
가까이 한국식당이 있음.
위치나 자동차로 접근성은 좋음. 아침 부페식 식사가 다소 부족하고 늘 같은 메뉴어서 싫증이 남. 반면 직윈들이 모두 친절하고 적극적이어서 기억에 남음.
Response from Heru Eko - Front Office Manager on 14 Feb 2017
Dear Ccl Warmest Greeting from Garden Permata Hotel Bandung. 엇보다도 우리는 당신이 반둥의 도시에있는 동안 당신의 숙소 선택으로 우리의 호텔을 선택한 신뢰에 감사드립니다 말한다. 리뷰 snagat 당신은 우리의 서비스의 품질을 개선하기 위해, 우리는 아침 식사 메뉴에 우리의 kekurangab 후속 귀중한 제공합니다. 호텔은 희망을 우리는 반둥에서 bedara 중에 제 2의 고향이 될 수 있습니다. 우리는 항상 당신을 기다리고 있겠습니다. Regards, Heru Eko - Front Office Manager

2/10 Terrible

Jaya Saputra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tidak nyaman
1.Breakfast selama 2 hari menu sama ( bosen) 2.Kamar di pesan tidak sesuai dengan booking. Pindah kamar deluxe lampu remang2. Berisik sekali. 3. Tidak ada TV kabel 4. Standar bintang 3 blm cocok bintang 4.
Response from General Manager on 11 Jan 2017
Dear Valued Guest Salam Hangat dari Garden Permata Hotel Bandung. Terimakasih atas waktu yang anda berikan untuk me review hotel kami. Feedback yang anda berikan akan kami tindaklanjuti. kami mohon maaf atas ketidaknyamanan anda selama menginap bersama kami, semoga kami dapat memberikan pelayanan yang prima pada kedatangan anda berikutnya. Terimakasih, Regards, Asep Suherman - Front Office Manager

10/10 Excellent

RIDWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proses check in terhambat karena ada perbedaan antara voucher dan ketentuan hotel. voucher tertulis termasuk breakfast tapi hotel menyatakan room only. proses yang lambat antara pihak hotel berkomunikasi dengan pihak hotel.com, akhirnya saya sendiri yang harus menghubungi pihak hotel.com baru permasalahan selesai. 1 dari 3 kamar yang saya pesan, kondisi bathup sudah tidak layak pakai. overall all good, great experience to stay in this property
Response from General Manager on 10 Nov 2016
Dear, Valued Guest Warmest Greeting from Garden Permata Hotel Bandung Terimakasih telah menyempatkan waktu untuk memberikan review terhadap hotel kami. Kami telah menindaklanjutin keluhan anda, semoga kami dapat memberikan pelayanan yang sesuai dengan harapan anda pada kesempatan berikutnya, kami selalu menantikan kedatangan anda kembali. Terimakasih, Regards, Asep Suherman - Front Office Manager

10/10 Excellent

Junho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 참마음에그네요 와이파이도 잘되요
Response from General Manager on 16 Sept 2016
Dear, Valued Guest Warmest Greeting from Garden Permata Hotel Bandung. 당신이 준 당신의 검토 주셔서 감사합니다. 대단히 감사합니다 우리는 당신을 다시 만나기를 기대하고있다. 감사합니다, ASEP Suherman - 프론트 오피스 매니저

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Oct 2016
Dear Valued Guest Warmest Greeting from Garden Permata Hotel Bandung. Thank you for your excellent rate, we do appreciate. awaiting for your next visiting. Thank you, Regards, Asep Suherman - Front Office Manager

6/10 Okay

ACEP, depok

Disliked: Cleanliness, room comfort
hotelnya mewah sayang maintenancenya tidak bagus.
Kamarnya luas sayanganya pas pertama kali masuk ada kecoa. selain itu AC kamar tidak dingin dan air panas di kamar mandi hampir tidak berfungsi (hangat pun tidak), Air di kolam renang cenderung butek.
Dear Acep Salam Hanga dari Garden Permata Hotel Bandung. Terimakasih telah meluangkan waktunya untuk menulis review untuk hotel kami, feedback dari anda akan kami tangani secara serius. kami mohon maaf atas ketidaknyamanan anda selama menginap di hotel kami, semoga pada kesempatan berikutnya kami dapat melayani anda dengan maksimal, kami selalu menantikan kedatangan anda. Hormat, Asep SUherman Front Office Manager

6/10 Okay

norman, Depok

Liked: Staff & service, room comfort
Harga sesuai dengan area hotel
Maintenance secara berkala perlu lebih diperhatikan lagi secara detail
Dear Norman Salam hangat dari Garden Permata Hotel Bandung Terimakasih telah meluangkan waktu anda untuk menulis review, dan terimakasih atas masukannya. Pemeliharaan hotel secara berkala selalu kami lakukan, dan akan kami tingkatkan lagi, semoga anda selalu dalam keadaan sehat, kami tunggu kedatangannya kembali. Regards, Asep Suherman Front Office Manager

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang cocok untuk keluarga...
Hotel sudah berdiri lama dan ketinggalan gaya, dengan lift yang kecil, menggunakan AC Sentral, kalo lagi peak season jadi tidak dingin. Kelebihannya, ukuran kamar yang luas, dan kamar mandi yang lega. mencari makanan tinggal nyebrang saja, ada sate Hadori, Restoran Korea Chung Giwa, Domino Pizza, D'Crepes, dll. Fasilitas lengkap, ada kolam renang, cafe, billiard, gym, spa n massage, dll. untuk breakfast biasa2 saja rasanya, tetapi cukup variatif makanannya. Dan parkir yang luas....
Dear Cepu Salam hangat dari Garden Permata Hotel Bandung Terimakasih telah meluangkan waktu untuk menulis review pada hotel kami. mohon maaf atas ketidaknyamanan anda selama menginap bersama kami, feedback anda akan kami tindaklanjuti, semoga kami dapat memberikan pelayanan yang maksimal pada kedatangan anda selanjutnya, kami selalu menunggu kedatangan anda. Hormat. Asep Suherman Front Office Manager

8/10 Good

tot, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용함
조용해서 좋았으나. 금식 기간 이어서인지 조식 메뉴가 많지 않았음. 이른시간어서 그런지 음식이 덥혀지지않아서불편했음
Response from Asep Suherman on 10 Jun 2016
Dear tot 우리 호텔에 대한 리뷰를 작성하는 시간 주셔서 감사합니다. 귀하의 의견은 우리가 돌보는 것, 우리를 위해 중요하다. 우리는 가까운 장래에 당신을 환영 바랍니다.

8/10 Good

junarto, Bekasi

Liked: Cleanliness, property conditions & facilities
Kesan di Bandung
Cukup baik tapi kolam renangya terlalu dalam buat anak2 baru 3 thn ngak bisa dan pelayan restoran jarang senyum...
Dear Junarto Salam Hangat dari Garden Permata Hotel Bandung. Terimakasih atas waktu yang anda luangkan untuk menulis review tentang hotel kami. Feedback anda akan kami tindaklanjuti, semoga anda selalu dalam keadaan sehat, kami selalu menantikan kedatangan anda. Hormat, Asep Suherman Front Office Manager