Hotel berdekatan Balsam Spa

"Friendly, courteous, and respectful service."

"The room was very clean. The front desk staff person, however, was extremely rude. The checkin was right at 4:00, even though they were not full and rooms were available sooner. When I asked about waiting on the property until the room was ready, the front desk staff person told me I couldn't do that because I wasn't a registered guest. Then she added, "and you can go into the pool area." I wasn't going to the pool anyway."

"Beautiful property! We enjoyed our room and slept very well. Breakfast was amazing. Wonderful property and host, highly recommend."

"Beautiful property"

"I liked the casual setting, great food and spectacular views. I did not like the over-priced golf course prices."

"The room was scruffy and not clean."

"The lodge was a bit older and rustic but the owners are very nice and aim to make you comfortable. Easy check in and great breakfast!"

"Checking in was a nightmare, not on the property manager but on hotels.com. Hotels.com had the wrong property manager listed, didn’t share my info with the real property so they could contact me. I had to track down the real property manager myself the morning before i left causing me to leave late. Once I got hold of them it was very pleasant and easy, couldn’t be happier with the property management and the way they took care of me. The apartment is a converted basement, but very cozy and...

"Very clean and nice staff"

"I've stayed twice in a month.... it's perfect. It's an old roadside motel - but the owners have done a great job with the place. It was clean and comfortable and a nice chair outside of my door."

"Ok room, noisy because it’s right next to the highway but tolerable. Quiet, Small and Clean room. Small bathroom and shower, but to be expected."

"Hotel on the directory of Historic places, and so this is not one of the modern hotels along the road. However, the room was clean, bed comfortable, friendly and helpful staff and stunning views of the lake. Very relaxed vibe made for a special nights visit."

"The rooms needed to be cleaned better and the breakfast was ok we only ate fruit because the eggs for a resort where gross powdered eggs at a resort they can do better."

"Pet friendly"

"Facility is old but serious efforts have been made to update. New dropped ceilings, fairly new furnishings, new paint, quaint etc. Very clean and comfortable. I had very limited contact with staff, but that was pleasant. There was some road noise but not terrible. Spacious parking was at the room entry. Some of the room photos are misleading. Be sure to designate whether you was street front or creek side. Also be prepared for a 3% credit card charge. The most serious negative was the high step...

"The ladies at the front desk were great. They provided us with local attraction and restaurant info. Very friendly and accommodating. Thank you"

"-"

"Very clean and friendly staff"

"Charlotte and Paula are excellent hosts and they went above and beyond to make our stay wonderful. I highly recommend this cute little boutique style motel."