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Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
View from Room
View from Room

Guest reviews

4.2/5 Very Good
9 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available


Explore the area

Popular LocationPlaza Balikpapan4 min drive
Popular LocationBekapai Garden5 min drive
Popular LocationE Walk13 min drive
AirportBalikpapan (BPN-Sepinggan Intl.)22 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Suite, 1 Queen Bed

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 Queen Bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area


Located in Balikpapan, Hotel Neo+ Balikpapan by Aston is in an area with good shopping. Plaza Balikpapan and E Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera.

Visit our Balikpapan travel guide
Popular Location

What's nearby

  • Plaza Balikpapan - 4 min drive
  • Bekapai Garden - 5 min drive
  • Monument Perjuangan Rakyat - 8 min drive
  • Pantai Monpera - 8 min drive
  • E Walk - 13 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 22 min drive


  • Where to eat
  • The Noodles Now – Serves breakfast, lunch and dinner.

About this property

Hotel Neo+ Balikpapan by Aston

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 101 rooms offer free WiFi, room service (during limited hours) and LED TVs with cable channels. Other amenities available to guests include electric kettles, in-room massages and safes.
Hotel Neo+ Balikpapan by Aston offers 101 forms of air-conditioned accommodation with a safe and complimentary slippers. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Balikpapan hotel provides complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 60000 for adults and IDR 50000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • Laundry facilities


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • Meeting rooms


  • Massages


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer (on request)
  • Shower


  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Paper towels


  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers



Check-in time starts at 2 PM
Minimum check-in age - 17


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property


Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 60000 for adults and IDR 50000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Frequently asked questions

Can I cancel my reservation for free at Hotel Neo+ Balikpapan by Aston and receive a full refund?
Yes, Hotel Neo+ Balikpapan by Aston offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Neo+ Balikpapan by Aston cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Neo+ Balikpapan by Aston?
As of 14 Jul 2020, prices found for a 1-night stay for 2 adults at Hotel Neo+ Balikpapan by Aston on 15 Jul 2020 start from RM80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Neo+ Balikpapan by Aston pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at Hotel Neo+ Balikpapan by Aston?
Checkout is at noon.
Where is Hotel Neo+ Balikpapan by Aston located?
Situated in Balikpapan, this hotel is within 2 miles (3 km) of Plaza Balikpapan, Bekapai Garden and E Walk. Monument Perjuangan Rakyat and Pantai Monpera are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Hotel Neo+ Balikpapan by Aston

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Excellent value!

Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the room with other free refreshments in the lobby. Excellent value!

Pros: The super friendly and helpful staff, most of whom spoke enough English to communicate well.

Location: Short taxi ride to shopping plaza. Good street with places to eat.

Stayed 2 nights in Jul 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price & Great htl. Recomended

Stayed 1 night in May 2019


  • Disliked: Room comfort

ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです

Stayed 2 nights in Dec 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heel net hotel op een stratetigische locatie. Vriendelijk personeel, hoewel ze soms met te weinig lijken te zijn. Misschien ook de reden dat we geen hulp met de bagage kregen.

Stayed 3 nights in Aug 2018