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Four Points by Sheraton Balikpapan

Photo gallery for Four Points by Sheraton Balikpapan

Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Four Points by Sheraton Balikpapan

Four Points by Sheraton Balikpapan

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115

Explore the area

  • AirportBalikpapan (BPN-Sepinggan Intl.)2 min drive
  • Popular LocationE Walk9 min drive
  • Popular LocationPlaza Balikpapan11 min drive
  • Popular LocationRuko Bandar11 min drive

Choose dates to view prices

About this area

Balikpapan

Located in Balikpapan, Four Points by Sheraton Balikpapan is near the airport. E Walk and Plaza Balikpapan are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pantai Monpera and Kemala Beach.

What's nearby

  • E Walk - 9 min drive
  • Plaza Balikpapan - 11 min drive
  • Ruko Bandar - 11 min drive
  • Bekapai Garden - 12 min drive
  • Masjid Agung At-Taqwa - 12 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive

About this property

Four Points by Sheraton Balikpapan

4-star hotel with free valet parking and free airport shuttle
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. All 138 shared rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and fridges, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Four Points by Sheraton Balikpapan offers 138 forms of shared accommodation with air conditioning, minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 150000 for adults and IDR 75000 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Meeting rooms - 7

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Hospital bed available
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Pool access available from 6:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 10 out of 14 reviews
5 - Excellent 71%
Rating 4 - Good. 3 out of 14 reviews
4 - Good 21%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 14 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay in the new building, nice experience
Nice staff
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019