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Reviews of Oceana Lodge

2.5 out of 5
Oceana Lodge
104 Buton Street, Baler

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andro

Travelled with group
Liked: Cleanliness
It's beachfront so it's nice. Easily accessible. Receptionist was good and approacheable. The only comment is the airconditioner because it was not enough. We booked a room for 8 and it was ok until the AC wasn't enough to cool the room. We had to request for elec fan.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its alright
Stayed 1 night in Feb 2023

6/10 Okay

philip

Travelled with family
Liked: Cleanliness
our room was robbed - thieves operate in area
poor security, no cctv or guard. Our room was robbed.
Stayed 4 nights in Jul 2022

8/10 Good

remedios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very close to the beach, small room otherwise clean..toiletries not provided , bring your own essentials needs..no kettle or cups for morning coffee, good for 1 night stay.. .
Stayed 3 nights in May 2022
Response from Oceana lodge on 13 Jul 2022
We're so happy to heard a feedback from you ma'am. Thank you so much for appreciating our services.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cosy and perfect spot
it was very nice lodge and only 50 steps away from the beach. The people was great even though we had a little rough time with the staff, but still provide us with good and friendly service. Highly recommended for the location and price value. 4 stars for me👍
Stayed 2 nights in Mar 2020
Response from Oceana lodge family on 12 Mar 2020
Thank you so much for the compliments sir.We hope to see you again.God bless

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from oceana lodge on 18 Oct 2019
Thank you for choosing oceana lodge

6/10 Okay

Morten Solo

Disliked: Cleanliness, staff & service
Negative
Not worth the money
Stayed 2 nights in Jun 2019
Response from Oceana lodge on 8 Jun 2019
Good day! Thank you so much for choosing our lodge.On behalf of OCEANA LODGE we sincerely apologize and thank you for your understanding.God bless

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from OCEANA LODGE on 6 Jun 2019
Thank youso much for choosing Oceana lodge.God bless

8/10 Good

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Oceana Lodge on 15 May 2019
Thank you so much for staying with us mam Malou...We are hoping that you will choose #oceanalodge# again once you come back.God bless

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have room available I would like a refund of my money’s
Stayed 1 night in Dec 2018
Response from Oceana Lodge on 5 Jan 2019
Hello! have a nice day.We apologized for this issue sir.we already cancelledyour booking from expedia,so that we can refund your money.Again sir David sorry for this,we'll worked hard to fix this issue you experienced.

2/10 Terrible

John, Manila

Liked: Cleanliness
Disliked: Property conditions & facilities
clogged toilet, full of ants. sheets are nice and clean.. if raining hard ceiling noise is very disturbing.
Stayed 1 night in Oct 2018
Response from Oceana Lodge Management on 14 Nov 2018
Hello,sir John!I'm sorry for the inconvenience,we are in the process of correcting the problem.Thank you for the feedback sir,this is very important to us.Its help us to serve better our incoming guest.

10/10 Excellent

Juan Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oceana was great! Service was amazing and the manager was extremely accommodating.
Stayed 2 nights in Sep 2018
Response from Oceana Lodge on 22 Oct 2018
Hello sir Migs! We're so happy to heard a feedback from you.Thank you so much for appreaciating our services.Hope you enjoyed baler and we hope to have you again soon.

6/10 Okay

John, Manila

Liked: Staff & service
Shower wasnt working
Okay hotel. During our stay the shower was not working. Water pressure was too low. Staff was nice though.
Stayed 1 night in Jun 2018
Response from Oceana Lodge on 22 Jun 2018
We are sorry for the inconvenience,we will fix the problem as soon as possible and hope that we can serve you better in the future.Thank you for choosing Oceana Lodge

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COZY WHITE
Most of us liked the cozy rooms, customer service, & location.
Stayed 1 night in Dec 2017
Response from Rhejz on 11 Feb 2018
Thank you so much sir/ma'am for your kind and good response we hope to see you again..:)

8/10 Good

Mariza, Manila

Liked: Cleanliness, staff & service, room comfort
Nice concept
Design is hip and very Pinterest inspired. It's a short distance to the beach but you can't see it from the room. Staff is very accommodating. It's a bit pricey considering the lack of amenities like pool, coffee shop etc. The booking said it would accommodate 8 people but room was very small to move in for 8 so we ended up getting another room.
Stayed 2 nights in Dec 2017
Response from Rhejz on 8 Jan 2018
And We apologize also Maam for the inconvenience. Improvement to better serve you in the future is our goal . We thank you for your stay in Oceana. :)