Bailey hotels from RM257

"环境幽雅很适合居住，而且价格还不贵"

"Comfy bed and clean. Nice place!"

"Hot tub was closed down, then the tub drain in our room was broken. Staff member was very helpful to try to fix it, finally had us move to another room and that room the bathroom sink drain would back up and drain very slowly. Overall place needs some maintenance improvements."

"You might want to bring extra hand towels as the locals enjoy partaking in your personals. Also watch where you step ,there are obstacles everywhere."

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"I booked this property thru Expedia-DO NOT DO THIS!!! I got to the property and did not have a room which I had already paid for in advance!!! To change the reservation I was charged a LARGE fee and Expedia had false advertising free change/cancellation! They do allow the change but claim TRU charges a fee of so basically my 2 night stay changed to 1 night for same price as 2 nights! It was a legit nightmare. Then I get there and they don't have me down for a room and are sold out. So I pull up my confirmation and by some weird miracle they find a King room for 3 of us, but we made due. There was a smell in the room like old smoke, bed was ok, room is TINY!!!! Pool is small, staff did try to be helpful but no one refunded anything or offered anything. I also had to sit on the phone with EXPEDIA for over an hour to get them to "move the funds paid to the hotel" to cover the room. It was all such a joke and needless to say I would never ever ever deal with EXPEDIA again. And Tru obviously partners with them and there is an issue there too! Comfort Suites next door was much nicer and big rooms!!!!"

"Well, the elevator broke down twice during out stay. Paint job was sloppy. Walls were scuffed and dirty. We were on the second floor and the smell of pool chemicals in the hallway was almost unbreathable. A dirty rag was let in the sink. The trash can was left in the middle on the entry way. No body wash in the bathroom. Toilet was so low it was a struggle to use. Ice machine was broken. The breakfast was offered a very short window. They seemed to be understaff. I would never stay there again."

"No elevator, window would not properly lock on 1st floor. Screen was broken. Shower handle broken and filled with silicone. Did not drain fast. Toilet took 3 times just to flush. Laundry was available but out of order. Didn't try breakfast or the pool due to the quality of the hotel. Wont be going back "

"Breakfast typical not great. "