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Reviews of The Podium Boutique Hotel

3 out of 5
The Podium Boutique Hotel
KM. 4 Bakakeng Central Marcos Highway, Baguio

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 14 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Benedict Genesis, Portland

Disliked: Cleanliness, amenities, property conditions & facilities
You need to improve your services to your guests. Rooms it's not Clean, still lots of dust. Staff too noise specifically if they are in the hallway. Bathrooms shower needs to put shower door specifically if you are using glass cover. Towels need to be white not dirty white. Guests request Clean the room Staff need to clean the room and change the all sheets. Not just cover back without change. Be honest for three days i stay in your hotel, i got beaten by bed bug's
Stayed 3 nights in Apr 2024

6/10 Okay

JOHNNY

Stayed 2 nights in Dec 2023

8/10 Good

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There should be a complimentary breakfast for online booking.
Stayed 1 night in Dec 2023

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not worth it.
The room was not yet ready when we checked in at 17 (5pm), three hours after our check-in time. We even called ahead earlier for a possible early check-in and on the phone confirmed that the room would be ready at 13:30 (1:30pm). Staff was neither friendly nor helpful stating their policy to be either check in at 14 or 17, which is not according to the information provided on the listing nor in the booking confimration. Rooms are clean-ish, but very worn and bathroom was scaly, shower head was very grimey. Very noisy area, live music, nightclub, dogs barking, and chickens. It was hard to sleep with all that noise during the entire night.
Stayed 3 nights in Nov 2023

6/10 Okay

Manny

noisy with a lot of household doing karaokes
Stayed 1 night in Nov 2023

8/10 Good

Wilbert

Liked: Cleanliness, staff & service
The best
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a very small room. You can hardly walk around your bed. You don't have anywhere to place luggage. The floor towel in the bathroom is so dark. I assume they ere washed at one point. The dining is alright. Staffs needs to be trained in customer service. Hardly a smiling face. You have to chase them for a service. The security guard was great though. Very tight space for parking.
Stayed 2 nights in Aug 2023

8/10 Good

cheryl

Liked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Analiza

Travelled with family
Liked: Staff & service, property conditions & facilities
Best place to stay when playing golf in Pinewoods Golfcourse
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baguio's hidden gem!
Our stay was amazing! Staffs are all friendly from the security guard to the front desk, housekeeping, and room service! They have a good selection of food in Hoka -their on-site restaurant! The room was amazing with the mountain view! Will definitely stay again!
Stayed 5 nights in May 2023

6/10 Okay

harvey

Liked: Staff & service
Its good for the $$$ but the rooms are old, walls are moist damaged but the Hoka Restaurant was good!👍
Stayed 2 nights in May 2023
Response from Mirz on 15 May 2023
Dear Mr. HarveyWe are sorry to hear that your recent stay with us did not meet your expectations. We appreciate your feedback and take all comments seriously as we continually strive to improve our services. Please know that we are taking steps to address the issues you have raised and make necessary improvements to our facilities and services.We hope that you will consider giving us another opportunity to provide you with a better experience in the future. Once again, thank you for taking the time to share your feedback with us. Hotel Management Team

10/10 Excellent

Tita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Sherryl

Stayed 2 nights in Apr 2023

10/10 Excellent

jennet

Stayed 1 night in Apr 2023

10/10 Excellent

Victor

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has the potential to be a comfortable one but unfortunately our room was handed over to us uncleaned. The floor of the entire room was filthy. I am saying this without any exaggeration and to support this, I have included a photo of the bottom of the complimentary slippers. It was all white and only used inside the room. Another issue was lack of interest by the restaurant staff. We waited for a while for the waiter to take our order until my mom decided to call him as there was no sign that he would comeback to us. Having said this the food was nice and good value for money.
Stayed 3 nights in Apr 2023

10/10 Excellent

Pearlie Rose

Stayed 1 night in Apr 2023

10/10 Excellent

Shiloh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When booking, it shows that the room is airconditioned, however upon arriving at the hotel I learned that I was given a non-airconditioned room... I had to upgrade and pay more than what was listed in the app, the hotel staff told me that I should have called the property first to confirm... The property seemed to be not maintained well.
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is outdated and lacked warmth from the staff. Didn't take any photos.
Stayed 2 nights in Mar 2023

8/10 Good

ANTHONY

Stayed 1 night in Mar 2023

8/10 Good

Jackie D

Stayed 2 nights in Feb 2023

8/10 Good

Sam

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and staff is nice. The mountain view is breathtaking, the breakfast doesn't start until 10am which I found a little disappointing especially if you're thinking of checking out early and wanting something to eat, so I recommend adding the breakfast inclusion in your itinerary and booking.
Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live band on the weekends was amazing and a fun little show to watch while hanging out in your bedtime clothes!
Stayed 2 nights in Nov 2022

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are nice the hotel is clean but the food is not good
Stayed 2 nights in Nov 2022

10/10 Excellent

JAMIE MARIE M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
We just had a short stay, but Hotel accommodation is superb. We are going to book in this hotel again
Stayed 1 night in Oct 2022

6/10 Okay

Jeffry

Stayed 2 nights in Oct 2022

6/10 Okay

Malcolm

Stayed 4 nights in Sep 2022

6/10 Okay

Maribel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is located at Marcos Highway, easy to find if you are taking that route. Away from tourists spots. The room/bed was comfortable. No AC in the room maybe due to cold weather. The restaurant upstairs served delicious food, big portion & at reasonable price. Stayed 3 nights & ate dinner there, always full of customers. Customer service was poor, took a long time to get our food, you have to pay for to go box if you have left over food & when they run out of table napkins, we were given toilet tissue. Management needs to provide food service training to the waiters/waitresses to please customers.
Stayed 3 nights in Sep 2022

2/10 Terrible

Glenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough parking space. Not enough amenities, room stinks, towels are very dingy/off white, staff doesn't reply right away when needed.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Baguio with your own car to explore, this place is for you, Everything is excellent except ofcourse it’s a bit far to the tourists places, but like what i said if u have your own car this place is for you.
Stayed 3 nights in Aug 2022

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain view amazing
The mountain view is wonderful!
Stayed 1 night in Jul 2022

2/10 Terrible

Angelina

Stayed 1 night in Jul 2022

6/10 Okay

Mercury Narlita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They will not allow you to check in early even if the room is already available. They asked me to pay an early check in fee. Check in is at 2pm and i came at 12 noon) Not unlike other 4-5 star hotel they dont make their guest wait till 2 pm to check in.
Stayed 1 night in May 2022

10/10 Excellent

Cleve Kevin Robert

Stayed 2 nights in Apr 2022

8/10 Good

Punzalan

Stayed 3 nights in Apr 2022

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from the city centre
Stayed 3 nights in Mar 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Podium hotel
The hotel staff were very accommodating and very pleasant. The free breakfast buffet was great and had a good variety every day it changed. The room was a nice size for the 5 people that were staying there. There was a bed in the bedroom and a sofa sleeper in the living room. The bed was very comfortable but the sofa sleeper was like sleeping on a pile of rocks on the top of a board. I don't know how the sofa sleeper could be any more uncomfortable. I was on the 5th floor and all I heard was a loud banging noise continuously throughout the night making it very hard to sleep. I very much liked the hotel except for the 2 problems I spoke negatively about. Fix those problems and this hotel is first class all the way.
Stayed 3 nights in Apr 2022

4/10 Poor

Shmuel

Stayed 3 nights in Mar 2022

10/10 Excellent

Orland Gianne Franko

Liked: Staff & service, amenities, property conditions & facilities
There's a room smell. Possibly from the drainage.
Stayed 2 nights in Mar 2022

10/10 Excellent

Katherine

Stayed 2 nights in Mar 2022

10/10 Excellent

Mary Jane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Its a great experience. The staffs are definitely accommodating.
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
amazing view. That’s all i can say
Stayed 1 night in Dec 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the design , it is very cozy & modern with a twist of the old . Ample space for group chatting since all floors has its own living areas. Coffee shop food is good . Hotel personnel are very accommodating .
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is okay but it nice to have an aircon ro
Its good...im enjoying my stay!!!the food is great
Stayed 3 nights in Jun 2019