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"Onsen and two convenience stores "

"Good"

"My first imporession of the entrance and Lobby is that it feels a little dark. But maybe its intentional to give it a more intimate feel. The staff was excellent. I will give the satff 6 star out of 5 if I can. It doesnt matter if it was a small matter that I ask. They have gone above and beyond and gave it they full attention. If I am ever in the area. I will definitely stay again and will recommend anyone to stay here. Just to experince the Great service and Wonderful staff they have. Much Aloha to you all. "

"Great"

"Top level staff, very clean, comfortable, and great breakfast. Will return on my next trip to Yokohama. Would highly recommend for someone looking for a reliable, comfortable place to stay."

"One of THE most AMAZING experiences of my life! The building,decor,the staff,the amenities and the VIEW! We are so grateful for the experience and the staff made it so pleasurable even with the slight language barrier "

"The Customer service was stellar. We had left items at a previous hotel, and the JALCity Kannai Yokohama staff helped us to communicate with that hotel, and in the end, we got our items back. The Location is convenient for exploring Yokohama Chinatown."

"Nice size room, window overlooking harborside park and Tokyo Bay, short walk to must-see Chinatown. Rooftop seating and bar. "

"Very convenient location, quiet, clean, large and comfortable room. Daily housekeeping. Very good value for money. "