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Marsden Viaduct Hotel
4.0 star property

Upscale bayside hotel near Sky Tower

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Marsden Viaduct Hotel

View from room
Courtyard view
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
View from property
VIP Access
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 552
Price available on 05/05/2024

Check out the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010
  • Popular LocationSky Tower10 min walk
  • Popular LocationAuckland Ferry Terminal14 min walk
  • Popular LocationSpark Arena4 min drive
  • AirportAuckland (AKL-Auckland Intl.)28 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Living area

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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The price is RM 511
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About the area

Auckland

Marsden Viaduct Hotel is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district and on the waterfront. Auckland War Memorial Museum is a cultural highlight and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Auckland travel guideOpens in a new window

What's nearby

  • Sky Tower - 10 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Spark Arena - 4 min drive
  • Auckland Domain - 5 min drive
  • Eden Park - 8 min drive

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • The Brewers Co-Operative - 8 min walk
  • Williams Eatery - 6 min walk
  • Grand Harbour Chinese Restaurant - 4 min walk
  • Onemata - 6 min walk
  • Hello Mister - 6 min walk

About this property

Marsden Viaduct Hotel

Upscale hotel revitalised in 2023 and located near Sky Tower
Located close to Auckland Ferry Terminal and Spark Arena, Marsden Viaduct Hotel provides a corner/local shop, a coffee shop/cafe and a bar. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a body treatment, a manicure/pedicure or reflexology. The on-site café, Coffee Club 500mts away, features garden views. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Limo/town car service, English breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool and access to a nearby health club
  • Express check-out, a porter/bellboy and secured bike storage
  • Guest reviews say good things about the location
Room features
All 80 individually furnished rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and smart speakers. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and mini fridges

Languages

English, Hindi, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 metres
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 45 per night)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: NZD 35 to 50 for adults and NZD 15 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Club 500mts away
  • The Lawn Cafe

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Indoor pool
  • Indoor pool (guest access)
  • Stereo
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 50-inch Smart TV with digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The check-in location differs from the property location; to check in, go to 21 Viaduct Harbour Avenue, same building Sofitel viaduct harbour
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 100.0 per day.
Cots (infant beds) are available for NZD 20.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately NZD 35 to 50 for adults and from NZD 15 to 40 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self-parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Towels fee: NZD 0 (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Property Registration Number 9429049065527

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Marsden Viaduct Hotel?

As of 30 Apr 2024, prices found for a 1-night stay for 2 adults at Marsden Viaduct Hotel on 5 May 2024 start from RM 552.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marsden Viaduct Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Marsden Viaduct Hotel?

Self-parking is available for NZD 45 per night. Limited spots are available.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Marsden Viaduct Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Marsden Viaduct Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 50 per person applies.

Where is Marsden Viaduct Hotel located?

Located in Auckland Central Business District, this hotel is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 mi (3 km). Gaunt Street Tram Stop is only a 2-minute walk and Daldy Street Tram Stop is 4 minutes.

Marsden Viaduct Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 197 reviews" "
Rating 8 - Good. 51 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 11 out of 197 reviews" "
Rating 2 - Terrible. 7 out of 197 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leesah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Marnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional! The added assistance provided due to my mobility issues was the best I have ever received. A big thanks to B.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tonga

Travelled with partner
Liked: Staff & service, property conditions & facilities
Peaceful stay
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 nights at Marsden Viaduct (which is basically the Sofitel) but cheaper. It uses 2-3 floors of the Sofitel Hotel. You arrive at Sofitel reception area and call Marsden reception to check in and a staff member comes and greets you and takes you to Level 3 to their reception. All the staff were incredibly helpful and friendly. Great location, easy walking distance to Wynyard area and also Viaduct with plenty of restaurants, cafes, supermarket etc. Easy for all transport options. Lovely and quiet, with a beautiful outlook. Close enough to walk anywhere in CBD, Britomart etc. Huge room, very comfortable bed, great amenities. Will definitely stay here again, and wouldn't hesitate to recommend to anyone.
Stayed 3 nights in Apr 2024

6/10 Okay

Soo young

Stayed 1 night in Mar 2024

8/10 Good

Alexis

Liked: Staff & service, amenities
Location
Stayed 1 night in Mar 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of viaduct and sky tower. Comfy beds and great shower. Tv wasnt great it would glitch and go to home screen in middle of show. And would stop to load. But wasnt there to watch tv so didnt bother me too much.
Stayed 2 nights in Mar 2024

10/10 Excellent

RICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a long gap before our return flight (11 hours) and Anil helped us immensely by getting us into a room before 2pm. Amazing when a property can go above and beyond for their guests. We highly recommend this property for all travels, situated in a great location for walking into town.
Stayed 1 night in Mar 2024

10/10 Excellent

diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation
Stayed 2 nights in Mar 2024