A lovely hotel for both glamour and comfort! I had come in with my back injured from a bad Uber experience in Melbourne where I was left at the wrong terminal and had to drag a heavy bag but the hotel was a jewel in the city center ! You can’t expect to be in the heart of the city then complain about the city noises below! And yes there is a banging bar right next door but earplugs are provided and in the heart of the city you must expect to feel the beat ! Everything I could want or need was just a few steps away so the convenience and the quality of this hotel is top notch ! It’s was visually appealing and I can’t say enough about how wonderful the late arrival reception was ! Although my last few days in New Zealand were limited due to my injury I highly recommend this hotel as a shining star in the city center , beauty , comfort , and character , a hotel with a story to tell and right in the middle of where you want to be! If you are a light sleeper sleep out in the country , but with a city location come city noises ! And I was not bothered at all by the sounds from below! Elegant, beautiful, staff is formal but friendly I could not have asked for or gotten a better place to rest and recover or to explore the city if I were able! I recommend it highly and hope to return someday