Okura Hotels & Resorts Atami hotels

"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway."

"Great in-room onsen"

"From the moment we stepped in, we felt a real sense of calm and care for detail. The service was fantastic and the check in was smooth. Our room was a was beautiful and spacious with clean and fresh feel. We would most definitely recommend this hotel to any travelers who appreciate the thought that has gone into this place. Thank you for your service "

"Dar and the rest of the staff were extremely accommodating and welcoming to me and my family."

"One of the most beautiful hot spring resorts I have ever visited in the world. I will be back again to soak up the healing water, admire the stunning view of the Pacific and appreciate the hospitality of the wonderful staff. "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"Clean and quant place to stay. Easy walk from the train station. "

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "