Best Luxury Hotels in Appalachian Mountains

"The room was cleaning, staff was courteous and airport shuttle was fast and easy "

"WiFi was slow. TV could not connect."

"There was mold and mildew and a leak in the ceiling. The front desk clerk did not care, shr said well we are remodeling that section is next. No reimbursement, no apologies. The mold is EXTREME. I have photos and videos. I want a full refund. "

"Beautifully appointed rooms. Convenient location on campus. Extremely helpful staff."

"CONS: Pool facility closed since January, It’s March!!! Big UGH since hot tub was a priority in booking this hotel. Hard to navigate to Lobby for check -in. 4th floor hallway has very musty smell, as well as the heating/cooling fan, when on. Bathroom floor is extremely slippery, even when dry. Elevator is very slow, we used the stairs the whole time except for check in/check out. One stairway was flooded at the lowest level. Navigating the stairs to lobby and above is a Jedi mind game….or like “Labyrinth”. It’s like they change every time you use them. PROS: Nice balcony overlooking the the stream and mountains. Right in the thick of downtown. Decent breakfast. All staff that we encountered were very nice. "

"busy weekend with bball tournament and tattoo convention and concert but everything moved well"

"Lovely place! Clean and nice! Friendly staff and the rooms are super clean! Only down side beds were a little hard but everything else was great! "

"The rooms was excellent and very clean. The staff was great and the water park was so much fun !! Lots of fun things to do for the kids. We loved it "

"Bar was great. All staff were friendly. Room needs updates. Fire alarm went off when taking a shower. TP holder fell off and we fixed it kind of. Round vent thing in bathroom fell out in the middle of the night and hit the floor. Elevator was bad at times only 1/3 worked. Dirty dishes were left on the table by the elevator for days. "