Exterior

Reviews of Hampton Inn & Suites Albuquerque Airport

2.5 out of 5
Hampton Inn & Suites Albuquerque Airport
1300 Woodward Rd SE, Albuquerque, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 59 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Average airport hotel, was nice that they had free shuttle to and from. Could be a tad bit cleaner but nothing terrible.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 2 May 2024
Hi Christina,Thank you for your feedback regarding your recent stay at our airport hotel. We appreciate your comments and are glad to hear that you found the complimentary shuttle service convenient.While we strive to maintain high cleanliness standards, we apologize if the cleanliness of the hotel did not meet your expectations. We take cleanliness seriously, and we will address your concerns with our housekeeping team to ensure that improvements are made where needed.Your feedback is valuable to us as we continuously work towards enhancing our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide you with an even better stay.If there is anything specific you would like to share or if you have any further questions, please do not hesitate to reach out to our management team directly.Thank you for choosing our hotel, and we look forward to serving you again.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 26 Apr 2024
Hi Carol,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place! Friendly staff!
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 26 Apr 2024
Hi John,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

6/10 Okay

Mary Walker, Belvedere Tiburon

Travelled with group
Liked: Staff & service
This hotel is nothing fancy; a typical airport hotel. I've stayed across the street at another ABQ airport hotel before, so this review does include some comparisons, especially since the price points were the same. There are a few things that I liked about this hotel: I arrived late and the front desk agent called me an uber since the shuttle stopped running (awesome service), the room was clean and the in-room AC/heat worked great. There are a few things I didn't like: The front desk agent changed the name on my reservation completely when I only called to add my travel buddy to my res after my flight was delayed and I arrived second (this created more chaos than necessary), the hotel elevator was disgusting, hot and extremely dirty, the breakfast had hair in it.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Mary,We appreciate your detailed feedback regarding your recent stay at our hotel. It's great to hear that you found our service accommodating, with our front desk staff going above and beyond to assist you with transportation and ensuring your room was clean and comfortable. However, we apologize for any inconvenience caused by the confusion with your reservation name and the condition of the elevator. Rest assured, we take cleanliness and guest satisfaction seriously, and we will address these issues internally. We appreciate your constructive criticism and hope to have the opportunity to welcome you back in the future.Sincerely,Berenice Fuentes Front Desk Supervisor

2/10 Terrible

Lizbeth

Terrible didn’t stay and got charged for both rooms!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Lizbeth,We're truly sorry to hear about your disappointing experience, but we'd like to clarify that we have a strict cancellation policy in place, as is common in the hospitality industry. When rooms are reserved, they are held exclusively for the guest, leading to lost opportunities for other potential guests. While we understand your frustration, our policy regarding cancellations and charges is clearly communicated during the booking process. We strive to provide exceptional service to all our guests, and we regret any inconvenience this may have caused you.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Johna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and close to airport
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 18 Apr 2024
Hi Johna,We're glad to hear that you found our hotel conveniently located near the airport. We understand that proximity to the airport can be an important factor for many travelers, and we strive to provide a convenient and accessible stay for our guests. Thank you for highlighting this positive aspect of your experience.If you have any other feedback, suggestions, or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Lori,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a very large lounging area separate from the beds with a very long desk to work at.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Jeffrey,Thank you for sharing your feedback regarding your recent stay at our hotel. We're delighted to hear that you enjoyed the spaciousness and functionality of your room, particularly the large lounging area and the long desk.We strive to provide comfortable and functional accommodations to our guests, and we're glad that our room layout met your needs during your stay. It's always our goal to create a conducive environment for both relaxation and productivity.We appreciate your kind words and thank you for choosing our hotel. Should your travels bring you back to the area, we would be thrilled to welcome you again and provide you with another enjoyable stay.If there's anything else we can do to enhance your experience or if you have any additional feedback to share, please don't hesitate to reach out to us.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Early flight and this hotel is located within a 5 minute drive to the parking garage. Plenty of parking. Area is safe and quite.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Tanya,Thank you for sharing your positive feedback about our hotel's convenient location for early flights. We're glad to hear that our hotel is within a 5-minute drive to the parking garage, making it convenient for travelers like yourself. It's great to know that you found plenty of parking available.We take the safety and tranquility of our surroundings seriously, and we're pleased that you found the area to be safe and quiet. Providing a peaceful environment for our guests is one of our priorities.We appreciate your kind words and recommendation. Should your future travels bring you back to the area, we would be delighted to welcome you back for another comfortable and convenient stay.

8/10 Good

denita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice comfortable quiet stay.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Denita,Thank you for sharing your review about your recent stay at our hotel!We are thrilled to hear that you had a wonderful experience and that you appreciated every aspect of your stay. Our team works diligently to create a relaxing and pleasant environment for our guests, and we are delighted to know that we succeeded in providing you with just that. Your comfort and satisfaction are of utmost importance to us, and we are glad to have been a part of your travel convenience.We sincerely appreciate your feedback. It means a lot to us to know that our efforts are recognized and valued. We look forward to welcoming you back in the future, and please do not hesitate to reach out to us if there is anything we can do to further enhance your stay.Once again, thank you for choosing our hotel and for sharing your positive opinions. We can't wait to have the pleasure of serving you again!We hope to see you again soon!

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Room was clean and confortable. The only pet peeve is the small tub/shower. It's very narrow and somewhat uncortable for my 6ft frame.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 12 Apr 2024
Hi Luis,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you had a great overall experience and that you found your room to be clean and comfortable. Your satisfaction is our top priority, and we appreciate your positive comments.We understand that the size of the tub/shower was not ideal for your 6ft frame, and we apologize for any discomfort this may have caused. We appreciate your feedback, and we will take it into consideration as we evaluate opportunities for improvements and upgrades in our bathroom facilities.We are grateful for your patronage and your valuable feedback. It is feedback like yours that helps us continue to enhance our services and ensure that we meet the needs and preferences of our guests. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay.If there is anything else we can do to accommodate your needs or if you have any further comments, please do not hesitate to reach out to us. We are here to ensure your comfort and satisfaction.

4/10 Poor

Anna

Stayed 1 night in Apr 2024
Response from Guest Relations Management on 2 May 2024
Hi Anna,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

10/10 Excellent

Shelli

Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Shelli,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Tomasita

Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 23 Apr 2024
Hi Tomasita,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

8/10 Good

Lorenzo

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Lorenzo,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

8/10 Good

Kyla

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Kyla,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Cheri L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ALBQ hotel I have stayed in!
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Cheri,Thank you so much for your kind words and for choosing our hotel as your preferred accommodation in ALBQ. We are truly thrilled to hear that you had such a positive experience during your stay with us.Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we are delighted to know that we exceeded your expectations. It's an honor to be recognized as the best hotel you have stayed in, and we are grateful for your feedback.We take great pride in our team's commitment to delivering outstanding hospitality and creating a comfortable and memorable stay for our guests. Your compliments serve as motivation for our entire staff to continue providing exceptional service.Should your travels bring you back to ALBQ in the future, we would be absolutely delighted to welcome you back to our hotel. It would be our pleasure to ensure that your next stay with us is just as enjoyable, if not better, than your previous one.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and near to airport!
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Janet,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our beds comfortable and that our hotel's proximity to the airport was convenient for you.We understand the importance of a good night's sleep, and we strive to provide our guests with comfortable accommodations. It's wonderful to know that our beds met your expectations and contributed to a restful stay.Additionally, being located near the airport is a feature we take pride in. We understand the value of convenience, especially for travelers, and we are glad that our location served you well.Your positive feedback is greatly appreciated, and it motivates us to continue delivering exceptional service and maintaining high standards. Should your travel plans bring you back to the area, we would be delighted to welcome you back to our hotel and provide you with another enjoyable stay.

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The spa was filthy everywhere else was super clean the room was perfect
Stayed 1 night in Mar 2024
Response from Sincerely, Berenice Fuentes Front Desk Supervisor on 24 Mar 2024
Hi Joseph,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback. We appreciate your kind words regarding the cleanliness of the other areas of our hotel and the perfection of your room.However, we deeply apologize for the unsatisfactory condition of our spa. Maintaining cleanliness and hygiene is of utmost importance to us, and we regret that we fell short in this aspect. We take your concerns seriously and will immediately address the issue with our housekeeping and maintenance teams to ensure that the spa area is thoroughly cleaned and maintained to the highest standards.Your feedback is valuable to us as it helps us identify areas for improvement. We apologize for any inconvenience or disappointment caused by the condition of the spa.We appreciate your understanding and patience in this matter. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.

10/10 Excellent

Ana

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 13 Apr 2024
Hi Ana,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Simmy

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Simmy,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very happy, breakfast delicious!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 18 Mar 2024
Hi Amelia,We're delighted to hear that you had a pleasant experience at our hotel and enjoyed our clean and comfortable accommodations. Providing a welcoming environment is our top priority, and we're thrilled that you found our breakfast offerings delicious. Your satisfaction is a testament to our dedication to delivering excellent service and maintaining high standards of cleanliness. We appreciate your positive feedback and hope to have the pleasure of welcoming you back on your future travels.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Diego E

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 14 Mar 2024
Hi Diego,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

LouAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 14 Mar 2024
Hi LouAnn,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Catheleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 12 Mar 2024
Hi Catheleen,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Everett

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 31 Mar 2024
Hi Everett,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 30 Mar 2024
Hi Melissa,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast eating area.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 5 Mar 2024
Hi Marilyn,We're delighted to hear that you enjoyed our breakfast eating area during your stay. Creating a pleasant and inviting environment for our guests to start their day is a top priority for us. We strive to maintain high standards in all aspects of our hotel experience, and we're pleased that this aspect met your expectations. Your feedback motivates us to continue providing exceptional service to all our guests.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Mohamed Faiz A

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 5 Mar 2024
Hi Mohamed,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Signature Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great short stay. Room was comfortable and clean.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 25 Feb 2024
Hi Rebekah,We're delighted to hear that you enjoyed your short stay with us! Providing comfortable and clean accommodations is always our top priority, and we're thrilled that you found your room up to your expectations. Our team works diligently to maintain high standards of cleanliness and comfort for all our guests, ensuring a pleasant experience throughout your time with us. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Berenice Fuentes Front Desk Supervisor

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sincerely, Berenice Fuentes Front Desk Supervisor on 18 Feb 2024
Hi Alexandria,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Tom,We appreciate your kind feedback and are delighted to hear that you had a pleasant experience at our hotel. We strive to create an exceptional stay for all our guests and it's rewarding to know that we succeeded in providing a positive experience for you. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet rooms
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Ken,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rooms to be clean and quiet. Providing a peaceful and comfortable environment is one of our top priorities. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Carlin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Carlin,Thank you for your feedback! We appreciate your kind words about our property and it is always a pleasure to have satisfied guests like yourself. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Jennifer or Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Jennifer or Reuben,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Jessica,We are thrilled to hear that you had a wonderful stay with us! We are always striving to provide excellent service to our guests. If you have any further feedback, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Robin

Travelled with group
Liked: Staff & service, room comfort
Ok condition. Hotel could use a refresh
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Robin,Thank you for sharing your feedback with us. We appreciate your thoughts on the hotel's condition and will take them into consideration for future improvements. We strive to provide a comfortable stay for all our guests, and we value your input in helping us enhance our services.

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Dennis,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. Should you have any further feedback or if there is anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds
Very comfortable stay. Will stay here again.
Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Dear Guest,We are delighted to hear that you had a comfortable stay at our hotel. Thank you for your kind feedback, and we look forward to welcoming you back again in the future.

10/10 Excellent

Hitomi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Hitomi,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a great experience with us. We strive to provide exceptional service to all our guests and it's always rewarding to receive positive feedback. We hope to welcome you back in the future for another wonderful stay.

6/10 Okay

Maria

Stayed 3 nights in Jan 2024
Response from Manager on 7 Feb 2024
Hello Maria, We appreciate you choosing our hotel for your stay. We would love to hear more about your experience so we can improve our services. Please feel free to reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on 17 Jan 2024
Hello Matthew, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Lataunya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Lataunya, We appreciate your perfect 10/10 rating of our hotel! We are thrilled to hear that you had such a wonderful experience during your stay with us. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Dene

Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Dene,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience with us. We hope to welcome you back again soon for another fantastic stay.

8/10 Good

Iyali

Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Iyali,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and feedback. If there's anything else we can do to enhance your future experience, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was close to UNM hospital and a great hotel
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Daniela,Thank you for choosing our hotel for your stay near UNM hospital. We are glad to hear that you found our location convenient. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Paul

Liked: Property conditions & facilities
We enjoyed our stay. Staff was pleasant.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Paul,Thank you for choosing our hotel for your stay. We appreciate your kind words about our pleasant staff. We strive to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team. We hope to welcome you back in the future.

10/10 Excellent

Sage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello Sage,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Nathan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another excellent stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly close to the airport and waffles for breakfast.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Dear Guest,Thank you for choosing our hotel during your recent visit. We're delighted to hear that our proximity to the airport was convenient for you. It's also great to know that you enjoyed our waffle breakfast. We hope to have the opportunity to welcome you back in the future.