King Abdullah Street, PO BOX 31327, Al Khobar, Eastern Province
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 85 out of 198 reviews" "
10 - Excellent
85
Rating 8 - Good. 79 out of 198 reviews" "
8 - Good
79
Rating 6 - Okay. 21 out of 198 reviews" "
6 - Okay
21
Rating 4 - Poor. 7 out of 198 reviews" "
4 - Poor
7
Rating 2 - Terrible. 6 out of 198 reviews" "
2 - Terrible
6
8.8/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Khalid, Dammam
7 Apr 2024
Khalid
Stayed 1 night in Apr 2024
Response from Crowne Plaza Team on 1 May 2024
Thank you for the 5 / 5We are very happy you enjoyed the stay
The sound from the opposite room was too loud during the night, which made it hard for me to sleep well.
Nabih
Stayed 1 night in Feb 2024
Response from Crowne Plaza Al Khobar Team on 24 Mar 2024
Dear NabihI apologize for the inconvenience you experienced due to the noise from the adjacent room. Your comfort is of utmost importance to us, and we regret any disruption to your rest. We appreciate your feedback and will take steps to address this issue promptly. On your next visit, we assure you a more peaceful stay.
8/10 Good
George
27 Jan 2024
Liked: Cleanliness
.
George
Stayed 2 nights in Jan 2024
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. GeorgeGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe look forward for another opportunity of serving you in your future visit to our hotel.Sincerely,
6/10 Okay
abdullah
Business traveller
23 Jan 2024
abdullah
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. AbdullahGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe always appreciate when our guests take the time to share their feedback with us so we can continue to improve our services.We look forward for another opportunity of serving you in your future visit to our hotel.
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. HusamGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe look forward for another opportunity of serving you in your future visit to our hotel.Sincerely,
6/10 Okay
Ziyad
6 Jan 2024
Liked: Room comfort
The free parking is terrible (tight spots & not easy to get in & out)!
The hotel is old, but conveniently located.
Ziyad
Stayed 2 nights in Jan 2024
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear ZiyadThank you for taking the time to tell us about your experience at Crowne Plaza Al Khobar.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. MohamedGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe look forward for another opportunity of serving you in your future visit to our hotel.Sincerely,
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. OmarGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe look forward for another opportunity of serving you in your future visit to our hotel.Sincerely,
Response from Crowne Plaza Al Khobar Team on 7 Feb 2024
Dear Mr. OmarGreetings from Crowne Plaza Al Khobar.Thank you for making this reviewWe look forward for another opportunity of serving you in your future visit to our hotel.Sincerely,
Response from Crowne Plaza Al Khobar on 23 Nov 2023
Dear KennyThank you for the wonderful 10/10 we are very glad we have met your expectations & your review had given us the opportunity to continue being better. We hope we can see you again very soon.
Thank you reception team for the great welcoming. It was a nice team working
Nick
Stayed 2 nights in Aug 2023
Response from Sherif Rahouma General Manager on 9 Oct 2023
Dear Mr. Nick,Many thanks for your kind & wonderful words that are very inspiring to our front office team.We would be very happy to see you again in the near future.Thank you once again for choosing Crowne Plaza Al Khobar
Extremely terrible stay, Hotel is very old doesn’t look like IHG. Water was leaking from washroom, poor quality towels , uncomfortable bed.
I would never return back
Sai
Stayed 1 night in Sep 2023
Response from Reservation department on 6 Sept 2023
Dear Sai,Warm greetings from Crowne Plaza Al KhobarThank you for sharing your feedback. We regret that your experience fell short of your expectations.We will share your feedback with the team so that we can continue to enhance our services, as this was an unusual occurrence.We wish to see you again in the future so that we can provide an even better experience.Best regards,Reservation department
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Mr. MohammedWarm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
8/10 Good
Abdulla
26 May 2023
Abdulla
Stayed 1 night in May 2023
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Abdullah, Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Anonymous,Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
8/10 Good
Ermir
16 Apr 2023
Liked: Cleanliness, staff & service, amenities
Ermir
Stayed 1 night in Apr 2023
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Ermir,Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
6/10 Okay
Fawwaz
3 Mar 2023
Fawwaz
Stayed 3 nights in Feb 2023
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Fawwaz, Warm greetings from Crowne Plaza Al Khobar Thank you for sharing your feedback. We regret that your experience fell short of your expectations. We will share your feedback with the team so that we can continue to enhance our services, as this was an unusual occurrence. We wish to see you again in the future so that we can provide an even better experience. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Fahad, Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Fahad,Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Fahad,Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Michal, Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Scott,Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
8/10 Good
Verified traveller
Business traveller
20 Mar 2022
Liked: Room comfort
One night for business
The room was very large but somewhat oldish. Very quiet for a good night sleep.
Verified traveller
Stayed 1 night in Mar 2022
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Anonymous, Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
2/10 Terrible
YONG SEOK
21 Jan 2022
YONG SEOK
Stayed 2 nights in Jan 2022
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Yong Seok, Warm greetings from Crowne Plaza Al Khobar Thank you for sharing your feedback. We regret that your experience fell short of your expectations. We will share your feedback with the team so that we can continue to enhance our services, as this was an unusual occurrence. We wish to see you again in the future so that we can provide an even better experience. Best regards, Sherif Rahouma General Manager
Dear Ms. Omaima,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Dear Ms. Omaima,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Great hotel , professional staff , highly recommended
REEM
Stayed 1 night in Dec 2021
Response from Sherif Rahouma on 7 Jan 2022
Dear Ms. Reem,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
6/10 Okay
Michael
Travelled with family
25 Dec 2021
Liked: Staff & service
Michael
Stayed 3 nights in Dec 2021
Response from Sherif Rahouma on 7 Jan 2022
Dear Mr. Michael,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
The hotel is good while the room and service become less than 5 star.
wael
Stayed 2 nights in Nov 2021
Response from Sherif Rahouma on 7 Dec 2021
Dear Mr. Wael,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. We will share your feedback with our team and make the necessary actions.
We always look forward to talking to our guests during their stay so, please be free to contact any member of the management team should you have any concern or suggestion and we will attend to it immediately.
We hope you choose to stay with us again, so we can show you our true level of service.
Best regards,
Sherif Rahouma
General Manager
Dear Valued Guest,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
the layout and feel of the place is modern and classy. The restaurants were great and the gym is excellent. It would be nice if the lounge had been open or the spa.
Christopher
Stayed 3 nights in Oct 2021
Response from Sherif Rahouma on 10 Oct 2021
Dear Mr. Christopher,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Dear Mr. Abdulkader,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Dear Mr. Houssam,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Dear Mr. Musaed,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your review about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
I would like to thank Mr. Ali Alsaleh in the reception for his nice professional meeting and facilitate everything we need during our stay and he really fits 5 stars hotel and I will come back again to this hotel.
Thank you very much Indeed
Verified traveller
Stayed 2 nights in Feb 2021
Response from Sherif Rahouma on 28 Feb 2021
Dear Valued Guest,
Warm greetings from Crowne Plaza Al Khobar.
Thank you for sparing time to share your comments about our hotel. It means a lot to us.
We are very pleased to know you enjoyed your stay and we look forward to welcoming you again to the Crowne Plaza Al Khobar.
Best regards,
Sherif Rahouma
General Manager
Response from Sherif Rahouma General Manager on 28 Aug 2023
Dear Mazen, Warm greetings from Crowne Plaza Al Khobar. Thank you for sparing time to share your review about our hotel. It means a lot to us. We very much enjoyed hosting you at the Crowne Plaza Al Khobar, and we are very pleased to know you enjoyed your stay in our hotel. We look forward to welcoming you again to the Crowne Plaza Al Khobar. Best regards, Sherif Rahouma General Manager
من الايجابيات ان بهو الفندق جميل ووسيع وفيه كثير من الكراسي وهادئ والغرفة واسعة
وسجلنا خروج بشكل مريح الساعة 1 الظهر يمكن بدون ما يكلمنا أحد وكان دفع الماء للاستحمام قوي بشكل ممتاز
ومن الجهة الاخرى قد تتضايق في بعض الامور
مثل الاثاث قديم , المواقف قليلة لكن فيه ساحة خلف الفندق تساعد لحل الموضوع
سعر الفندق شوي غالي مقابل الخدمة المقدمة
Mohammed
Stayed 1 night in Nov 2020
Response from Crowne Plaza Team on 1 May 2024
Thank you for your review.We hope you have enjoyed your stay with us & hope to see you again soon.
10/10 Excellent
Verified traveller
20 Oct 2020
Verified traveller
Stayed 2 nights in Oct 2020
Response from Crowne Plaza Team on 1 May 2024
Thank you for your review.We hope you have enjoyed your stay with us & hope to see you again soon.
Thank you for your review.We hope you have enjoyed your stay with us & hope to see you again soon.
8/10 Good
hetem
Travelled with family
19 Jul 2020
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Overall all good
They need to change the TV I don’t think there is and 5 stars hotel in the world still have 32” TV very old and Very Slow and only they have 10 Chanels .
hetem
Stayed 1 night in Jul 2020
Response from Crowne Plaza Team on 1 May 2024
Thank you for your review.We hope you have enjoyed your stay with us & hope to see you again soon.
8/10 Good
haytham
Travelled with family
18 Jul 2020
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
oo overall
I think with 5 star hotel we should never see in the room TV 32” in Miserable condition.
haytham
Stayed 2 nights in Jul 2020
Response from Crowne Plaza Team on 1 May 2024
Thank you for your review.We hope you have enjoyed your stay with us & hope to see you again soon.
8/10 Good
Verified traveller
Travelled with family and small children, Business traveller