Apartments in Agatsuma

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "

"Great service and location"

"Great location, close to bus terminal and town center. Staffs were very polite and provided great service. Public bath was clean and relaxing. Highly recommended this hotel and would love to go back to stay again. "

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."

"We enjoyed all of Onsen in this hotel. We experienced amazing lot of amazing food and staff. Thank you very much!!!"

"Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again "