Hotels near African - American Research Library and Cultural Center

"The room smells like cigarettes and bleach, so does the elevators, one of them smells like burnt rubber.. the room was very hard to find I spent 30 mins just trying to find my room"

"Great stay before our cruise, convenient for airport and cruise transfers. "

"The breakfast was great and affordable. The location was also great. The staff was friendly and helpful. The lighting in the room is terrible! There was no place to put on makeup because it was so dark. The bathroom doesn’t have any counter space so I couldn’t do it in the bathroom. There is also no place to hang more than one towel. When you move in the room during the night, lights come on around the floor. It’s disruptive to others who are sleeping."

"Airport shuttle and the staff was helpful"

"The Griile and Sparrow were closed that was disappointing. Also the elevators were quirky/weird. Until everyone figured out that the first number on top was the floor and the lower number was which elevator to expect. Sometimes it took quite a while for an elevator to arrive. Also not having a normal call button was odd. We were not the only ones who found the elevators difficult. As we all stood waiting for the same elevator the same complaint whether younger or older the elevators were weird to operate and seemed to take a long time. The day we were leaving elevators operating more quickly. In our room 1118, the sliding door to the bathroom appeared to be stuck. You should def fix that. Also no bathmat in shower. Some might not mind but I am of an age where slipping is to be avoided. Finally only two each of towels. I said two people in room so maybe be a little freer w towels, or ask at check in if someone might need extra towels. We were there for two nights but slept in the next day and when cleaning crew came by I asked them to make bed, I guess they did not understand and we t on and disappeared. The people at front desk were nice but when I asked a young lady @ getting a cab to cruise port she said the hotel didn’t do that and we should call Uber. If she had mentioned talking to the bellmen or people at front of hotel door it would have been much easier. After we arranged for a car the guys and gal at front door were happy to help. Seems like growing pains"

"Very nice place. Staff is also great."

"No hot water for showers. I called the front desk and they were unresponsive. As we checked out we were told that they would be in touch to make it right. As of this review we have heard nothing."

"Very disappointing experience at B Ocean Resort. We stayed at the hotel for 10 days (Room 383), and unfortunately, the longer we stayed, the more issues we discovered. During our stay, a shirt was taken from our room. I reported it immediately, and was personally assured by the hotel manager, Jalicia Brooks, both in person and via email, that the issue would be handled within a few days. Since then, I have been completely ignored despite multiple follow-ups — which says a lot about how guest issues are actually handled here. The hotel also advertises parking, but “forgets” to mention that it costs $60 per day — with no reasonably priced alternatives nearby. This is something guests should absolutely be aware of in advance. As for the rooms, they are decent, but housekeeping was unreliable. On multiple occasions, our room was simply not cleaned, and we had to go out of our way to request basic service. Overall, this stay felt far below expectations. Between poor communication, lack of accountability, and hidden costs, I would not recommend this hotel."

"Easy to find, clean rooms, and a great amenities. The staff were friendly and helpful."