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Reviews of Nightcap at Hendon Hotel

3.5 out of 5
Nightcap at Hendon Hotel
110 Tapleys Hill Rd, Royal Park, SA

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 59 reviews" "
Rating 8 - Good. 22 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tess

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Lots of noise with people coming and going and quite dusty. Mattress was stained.
Stayed 2 nights in Oct 2023
Response from Hendon on 30 Oct 2023
Hi Tess we are sorry to hear you experienced lots of noise, we will look into the mattress and cleanliness of this room. We appreciate your feedback and take any issues seriously.

2/10 Terrible

Emma

Stayed 1 night in Oct 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hendon on 19 Oct 2023
We hope you had a pleasant stay and we hope to see you again soon

8/10 Good

Rose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely staff and clean it would be nice to open windows for fresh air rather than air conditioning all the time
Stayed 4 nights in Oct 2023
Response from Hendon on 16 Oct 2023
Hi Rose we are so pleased to hear you had a great experience here at the Hendon Hotel we hope to see you again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was basic, but a very fair price and exactly what we needed for this trip. Importantly, it was clean and comfortable. The owners/ staff were helpful and verey pleasant, arranging assistance to take bags upstairs, assisting with local services and, kindly, offering us complimentary coffee for your trip. The location was ideal.
Stayed 3 nights in Sep 2023
Response from Hendon on 3 Oct 2023
Hi Richard we are pleased to hear you had a pleasant stay and hope to see you again soon

10/10 Excellent

Keang

Stayed 1 night in Aug 2023
Response from Hendon Hotel staff on 28 Sept 2023
Hello KeangI just wanted to say thank you for taking the time to give not just a rating but a great rating. We relay do appreciate it. Thank you and we look forward to serving you again in the future. Hendon team

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff neat room and quiet
Stayed 2 nights in Jul 2023
Response from Hendon on 9 Jul 2023
Thank you for your review we hope you enjoyed your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good property can have dinner there and easy to get too
Stayed 1 night in May 2023
Response from hendon on 8 May 2023
Hi DavidThank you for your great review

10/10 Excellent

jianmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Disliked: Amenities
I guess you get what you pay for. Vacuuming in the corridor at 6:30am not ideal and the towels were like drying yourself with sand paper!
Stayed 1 night in Mar 2023
Response from Hendon on 14 Mar 2023
Hi Iain we are sorry to hear you were disturbed by cleaners vacuuming and have requested they do this job later in the morning, we are sorry to hear your towels were not soft and have made our linen supplier aware of this issue so they can address it going forward, Thank you for your feed back it helps us to put things right

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2023
Response from Hendon on 5 Feb 2023
We are so pleased to hear your stay was a pleasant experience

2/10 Terrible

Mat

Stayed 1 night in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing property clean and a very comfy bed, and comfortable room
Stayed 1 night in May 2022
Response from Hendon on 14 Jun 2022
Thank you for a great review we are so pleased to hear your had a good stay

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and helpful Well placed for my trip.
Stayed 2 nights in Apr 2022
Response from Hendon on 19 Apr 2022
Thank you for your kind review we are so pleased to hear you had a great experience and hope to see you again soon

8/10 Good

Shareef

Liked: Staff & service, amenities, property conditions & facilities
Quiet and peaceful liked No microwave in room - dislike
Stayed 1 night in Apr 2022
Response from Hendon on 8 Apr 2022
We are pleased you had an enjoyable stay and hope you choose to stay at the Hendon again in the near future.

2/10 Terrible

Erinn

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at this hotel. Friendly and helpful staff. Other guests doors banging was quite disturbing.
Stayed 3 nights in Jun 2021
Response from Hendon on 15 Jun 2021
Thank you for your feedback we hope you return soon.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Clean, well presented rooms Nice , well priced meals in the hotel dining room
Stayed 1 night in Mar 2021
Response from Hendon on 4 Mar 2021
Thank you for the positive review we are pleased to hear you had a good experience at the Hendon.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent rooms, much better inside than how the outside of the premises looked.
Stayed 2 nights in Feb 2021
Response from Hendon on 23 Feb 2021
Thank you for your review we are pleased to hear the room was comfortable and your stay was pleasant.

8/10 Good

Kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable room. Close proximity to the Queen Elizabeth Hospital was great as we travel from rural SA so that our son can receive treatment there.
Stayed 2 nights in Feb 2021
Response from Hendon on 12 Feb 2021
We are pleased to hear you had a pleasant stay here at the Hendon and look forward to seeing you again on your next stay.

8/10 Good

Nikolaos

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Business trip
Hotel was close to where I needed to be, was decent enough for a short business stay
Stayed 2 nights in Jan 2021
Response from Hendon on 7 Feb 2021
We are pleased to hear your stay at the Hendon was a pleasant stay we look forward to seeing you again soon if you have any further trips planned.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It suited my needs, good location, clean room, very comfortable bed.
Stayed 1 night in Jan 2021
Response from Hendon on 31 Jan 2021
Thank you for your great review we are pleased to hear you had a pleasant stay and hope to see you again soon

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could not sleep because of noisy Air in the ceiling above the room.
Stayed 2 nights in Jan 2021
Response from Hendon on 19 Jan 2021
We are so sorry to hear your sleep was affected by noise in the ceiling. What room did you stay in ? we would like to look into this matter so we can rectify this issue.

8/10 Good

William

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2021
Response from Hendon on 12 Jan 2021
We hope you had a pleasant stay

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 13 nights in Nov 2020
Response from Hendon on 15 Dec 2020
We hope you had a pleasant stay

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very clean and comfortable.
Stayed 1 night in Nov 2020
Response from Hendon on 30 Nov 2020
We hope you had a pleasant stay and will return in the near future

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
NOISE FROM PUB VERY LOUD, UNSECURED PARKING. ROOM WAS CLEAN
Stayed 1 night in Feb 2020
Response from sc on 27 Feb 2020
We are sorry to hear the pub was too noisy and hope it didn't spoil your stay.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from sc on 27 Feb 2020
We are so pleased you had a great experience at The Hendon Hotel and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from vso on 4 Feb 2020
so glad you enjoyed your stay

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Room was very nice and clean and comfortable nice and quiet place
Stayed 1 night in Jan 2020
Response from admin on 12 Jan 2020
We are pleased to hear you enjoyed your stay

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was great
Stayed 1 night in Dec 2019
Response from sc on 19 Dec 2019
Thank you for your review we are so pleased you had a pleasant stay here at the Hendon

8/10 Good

JANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated good sized room in handy location.
Stayed 1 night in Nov 2019
Response from SC on 28 Nov 2019
Thank you for your positive feedback we hope you enjoyed your stay here at The Hendon

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat clean comfortable
Stayed 1 night in Nov 2019
Response from MGR on 27 Nov 2019
We are so pleased to hear you enjoyed your stay here at The Hendon Hotel

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and rooms very clean. Only thing is bring ear plugs as the noise from the pokies down stairs will keep you awake until 2am.
Stayed 1 night in Nov 2019
Response from mgr on 27 Nov 2019
We are so pleased to hear you enjoyed your stay here at The Hendon Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the appointments modern. Very surprising given the price.
Stayed 2 nights in Oct 2019
Response from MGR on 27 Nov 2019
We are so pleased to hear you enjoyed your stay here at The Hendon Hotel

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, reasonably priced
Nice, clean place. Good, modern shower facility. Comfortable beds. Warm, pleasant, quiet room. Free beer on arrival. Reasonably priced. Highly recommended.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff were very friendly and helpful. The size of the room was good.
Stayed 3 nights in Aug 2019
Response from matt venue Manager on 1 Sept 2019
Thanks for staying with us!

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Matt - Venue Manager on 1 Sept 2019
Thanks for staying with us David

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jul 2019
Response from Matt, Venue Manager on 24 Jul 2019
thanks for staying with us

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the music from the pokies room is so loud i couldnt sleep. very loud!!!!! didnt stop until 2am. made traveling and driving very difficult
Stayed 1 night in Jul 2019
Response from Matt, Venue Manager on 17 Jul 2019
Hi Thankyou for your feedback. I am looking at your reservation. Im really sorry that you had a disturbed stay, I have informed our maintenance staff to see if this can be addressed or if the staff the incorrect levels set for that evening. We hope you enjoyed the rest of our facilities and thank you for addressing this with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Matt Venue Manager on 11 Jul 2019
Thats for your review hope to see you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and good location staff were very helpful had a meal which was very reasonable
Stayed 1 night in Jul 2019
Response from Matt Venue Manager on 11 Jul 2019
we and thankful for your feedback we will pass this on to our staff! look forward to seeing you again

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Matt Venue Manager on 11 Jul 2019
Thanks for staying! we appreciate your feedback

10/10 Excellent

ching chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from matt, venue manager on 1 Jun 2019
Hi Ching Chuan, we are glad you enjoyed your stay

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice experience of a South Australian night for us.
Stayed 1 night in May 2019
Response from Matt, Venue Manager on 1 Jun 2019
Hi william thanks for staying with us we hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised on how quite it was in the room with what was going on down stairs... Excellent service and friendly staff with help full customers if u don't know the local area..
Stayed 2 nights in May 2019
Response from matt, Venue Manager on 1 Jun 2019
Great to hear you enjoyed our freshly refurbished venue look forward to hosting you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The hotel is newly renovated and very clean. Only packaged cereal available for breakfast.
Stayed 1 night in May 2019
Response from matt, venue manager on 1 Jun 2019
Thank you for your feedback, we are glad you enjoyed your stay. We have forwarded your feedback in relation to the breakfast boxes to our accom team to look at ways to improve. Thanks again for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. Easy living . Recommend for a easy stay. Local to all.
Stayed 5 nights in May 2019
Response from matt, venue manager on 1 Jun 2019
Thanks for staying with us!

10/10 Excellent

Virk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Matt, Venue Manager on 1 Jun 2019
Hi Virk, Glad you enjoyed your stay hope to see you next time!