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Hotel Aristos Acapulco

3.0 star property
Family-friendly hotel with 2 outdoor pools and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Aristos Acapulco

2 outdoor pools
Restaurant
View from property
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Street View

Iron/ironing board

Standard Room, Street View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Sofa bed
Private bathroom
Free bottled water
Pet friendly
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 2 Double Sofa Beds OR 1 Queen Bed

View all photos for Standard Room, Sea View

Iron/ironing board

Standard Room, Sea View

Highlights

Air conditioning
TV
Sofa bed
Private bathroom
Free bottled water
Pet friendly
Daily housekeeping
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Bathroom

Room Standard

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4

Room Standard with Sea View

  • 29 sq m
  • Sea view
  • Sleeps 4
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About the area

Map
Avenida Pozo del Rey 73, Acapulco, GRO, 39390

What's nearby

  • Playa Caleta - 14 min walk - 1.2 km
  • Playa Caletilla - 19 min walk - 1.6 km
  • Sinfonía del Mar - 2 min drive - 2.3 km
  • La Quebrada Cliffs - 3 min drive - 2.7 km
  • Zocalo - 3 min drive - 3.0 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 47 min drive

Restaurants

  • ‪Playa Caleta - ‬17 min walk
  • ‪El Navegante - ‬16 min walk
  • El Tiburon
  • ‪La Cabaña - ‬13 min walk
  • ‪Restaurant Buffet Las Playas - ‬12 min walk

About this property

Hotel Aristos Acapulco

Family-friendly hotel near Playa Caleta
Located close to Playa Caletilla and Playa Manzanillo, Hotel Aristos Acapulco provides a corner/local shop, a terrace and a garden. Free WiFi in public areas is available to all guests, along with a playground and a restaurant.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool
  • Self-parking (surcharge), 1 meeting room and a front desk safe
  • Smoke-free property, luggage storage and a lift
  • Wedding services, a porter/bellboy and a 24-hour front desk
Room features
All 120 rooms boast comforts such as air conditioning, as well as amenities such as free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)

Food and drink

  • A restaurant

Restaurants on site

  • MAR DE CRISTAL

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room sofa bed
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-off cleaning fee of MXN 500
1 total (up to 12 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 50.00 per night
  • Pet fee: MXN 300 per pet, per day plus a one-off MXN 500 cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Aristos Complex More
Aristos Complex More Acapulco
Aristos Resort Complex & More
Aristos Resort Complex & More Acapulco
Resort Complex
Aristos Resort Complex More Acapulco
Aristos Resort Complex More
Aristos Acapulco
Majestic Del Aristos Acapulco
Hotel Aristos Acapulco Hotel
Hotel Aristos Acapulco Acapulco
Hotel Aristos Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Aristos Acapulco have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Aristos Acapulco pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 300 per pet, per day. A cleaning fee of MXN 500 also applies.

How much is parking at Hotel Aristos Acapulco?

Self-parking is available for MXN 50.00 per night.

What time is check-in at Hotel Aristos Acapulco?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Aristos Acapulco?

Checkout is at 1 PM.

Where is Hotel Aristos Acapulco located?

This family-friendly Acapulco hotel is located near the beach, within 1 mi (2 km) of Playa Caleta, Playa Caletilla and Playa La Roqueta. Playa Manzanillo and Sinfonía del Mar are also within 3 mi (5 km).

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Hotel Aristos Acapulco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 51 out of 198 reviews
Rating 8 - Good. 60 out of 198 reviews
Rating 6 - Okay. 42 out of 198 reviews
Rating 4 - Poor. 21 out of 198 reviews
Rating 2 - Terrible. 24 out of 198 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Liked: Cleanliness, staff & service
La cama bien. La comida yo creo que es una concesión no estuvo buena. Cara y muuuuy lentos. Además repetitiva
Stayed 3 nights in Jul 2025

8/10 Good

Jair

Liked: Amenities, property conditions & facilities
Puede mejorar la atención, pero si lo disfrute
Stayed 2 nights in Jun 2025

10/10 Excellent

Cris

Liked: Cleanliness
Exelente mantenimiento,la vista increíble,personal atento
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, muy acogedor, relajado, buena atencion
Linda vista hacia el mar
Stayed 2 nights in Apr 2025

10/10 Excellent

Azucena

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buena

Se requiere más limpieza en cuartos me tocó ver varias cucarachas, el colchón estaba ya medio vencido y a veces hay olor a caño en el baño, por lo demás bien en general
Stayed 3 nights in Apr 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio una vista increíble
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
exelente hotel e igualmente el servicio todo de maravilla
Stayed 2 nights in Mar 2025

10/10 Excellent

MARIA DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Ukizz

Liked: Cleanliness, staff & service
Habitaciones muy básicas, el aire acondicionado ya muy viejo así que hace mucho ruido, en la alberca no ofrecen servicio de toallas ni bebidas
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Feb 2025

6/10 Okay

Mitzi

Liked: Cleanliness, staff & service
Es un lugar bastante tranquilo, bonito, amplio. Está algo lejos de la playa
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo Felipe

Stayed 2 nights in Feb 2025

10/10 Excellent

Adrián

Liked: Staff & service, amenities, property conditions & facilities
Muy económico todo
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!!! Sus habitaciones cumplen con lo necesario para pasar la noche, tienen buffet en las mañanas a un costo accesible, las albercas están en buenas condiciones, las habitaciones tienen buen aire acondicionado, lugares para realizar diversas actividades lúdicas como ajedrez gigante o billar. Se pueden realizar eventos. La comida está muy rica, tienen elevadores, uno dedicado para las habitaciones y el otro tiene el acceso a la alberca. La limpieza es muy buena! Tienen cajas de seguridad por si necesitan guardar algo y cuando limpian el cuarto dan algunas botellas de agua. Algunas veces, si te encuentras en el lobby, llegan a regalar pequeñas paletas de hielo. De igual manera, el trato que dan es muy bueno! A mejorar: Lo malo es que aún no cuentan con internet en habitaciones, solo en el lobby No cuentan con un minibar o pequeño refrigerador en los cuartos Que deberían contar con una tienda tipo Oxxo dentro o cerca del hotel, debido a que por su ubicación las tiendas quedan muy lejos. Las calles cerca del hotel no tienen mucha iluminación Sería bueno tener alguna isla o bar donde vendan bebidas, como café, refrescos, alcohol, etc. La mayor parte del día. Y que en algunos lugares del comedor abundan algunos bichitos molestos. Pero en general es un gran hotel en el cual te llevas una gran experiencia y un buen trato! La verdad volvería a ir c:
Stayed 3 nights in Jan 2025

10/10 Excellent

Erick

Stayed 2 nights in Jan 2025

10/10 Excellent

OSCAR LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 3 nights in Dec 2024

2/10 Terrible

irving

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitacion no tiene wifi, algo que no se que tan visto sea actualmente en un hotel, la habitacion paea mi y mi familia, estaba arrinconada, sin luz en el pasillo, el airw acondicionado ya no esta en buena condiciones, suelta un olor para nada comodo, el personal es muy amable, son embargo jno reserva y paga el costo buscando buenas instalaciones, en lo personal no volvere jamas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 1 night in Nov 2024

10/10 Excellent

WILIADO DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super atención.

Excelente atención, las habitaciones muy cómodas y una vista inigualable de Acapulco, a pesar del paso del huracán, lo pudieron resolver y esta excelente, yo me hospede con mi esposa, pero en el grupo con quienes estuvimos en Acapulco éramos 27 personas y ecidimos desayunar el buffet de esta propiedad ($180.00), la verdad la atención fue excelente, incluso para el dia 2, solicitamos que si nos podían agregar al buffet consomé de barbacoa, fue genial, super deliciosa y todos quedamos contentos, muchas gracias a todo el personal. Dios les bendiga.
Stayed 3 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bien, lugar limpio, amplio con buen servicio.
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wi fi en las habitaciones
Stayed 7 nights in Jun 2024