Hotel Dekat A J Muss Bertolino Park

"Booked at this hotel because of airport shuttle last minute when our flight was canceled. Pick up was great but when got to hotel they informed us that shuttle service starts at 4am. We needed to leave clise to 4 but was already booked so had to take uber. "

"Recently stayed at the hotel for the jazz festival and my 2 day stay was exceptional. The staff was friendly and courteous. The location was perfect for me. The hotel provided shuttle back to the airport which was very convenient."

"Customer service was great."

"When booking my room the option for breakfast was never offer, yet when we stepped foot near the dining area we were demanded to show our breakfast card, like I said we were unaware so it would be an additional $20 per guest to have breakfast daily! Only 2 towels left in room yet 4 guest, each day we had to ask for towel, and 2 times there were no towels, they gave my wife a stack of hand towels. Tv went out in room, maintenance came to look at it. 7 hours later still no tv when asked about...

"Met our needs—a clean, quiet place to sleep, close to the airport. The hotel has been renovated not too long ago so there are tile floors and comfortable beds, clean linens, a huge mini fridge, and newer tv. Not may stations available through cable though. The women at the desk for check-in and check-out were friendly and helpful. The area feels safe and has about every type of store and restaurant close by. It took us maybe 5-10 minutes to get to the car rental return at the airport. With the...

"Die Lobby ist sehr einladend. Jedoch der Service war schlecht. Wir waren 4 Nächte dort. Nicht einmal wurde gereinigt oder der Müll abgeholt. Das haben wir selber gemacht. Unser Zimmer war super laut, sodass wir uns Ohrstöpsel gekauft haben, dass wir schlafen konnten. Am Tag der Anreise war eine tote Kakalake auf dem Flur, die auch noch am Tag der Abreise dort lag."

"I think if you just want to stay for a night to catch an early flight or arrive late at night, this will serve a purpose. I myself would not stay here for more than a night. There's nothing around the area. In terms of safety, it is not gated thus anyone could just come right to your step and break in. No room service. Simple amenities. They did not even have a shower cap when I asked. No toothbrush or paste. The check-in staff was a bit careless, took my ID for verification but never returned...

"This is not a doubletree quality hotel. Poor breakfast options, room is not clean. Overall low quality "

"The woman named Dyra at the reception is so rude and unfriendly. She was checking me in for more than 10 minutes while speaking on phope (on speaker) with her girlfriend talking where they will go and what shoes they will wear, etc. I was standing there waiting and I felt very unwelcome. I paid for a room so why she treated me that way? There are many other hotels next door. Please do yourself a favor and do not support business like that."

"I did not make it to the pool but will do next time "

"Good enough to stay if you have a flight in the morning but not very clean"

"pet friendly"

"Location was great, check in was easy. However, knowing the amount of people staying in the room, the amount of items needed were not properly stocked (towels, toilet paper, etc) "

"Staff was very helpful "

"We were so impressed with this hotel. It was very clean. The staff was wonderful! The young man who drove the shuttle to the airport was extremely helpful. The property was well manicured. And, the coffee was some of the best I’ve ever had! Just overall a fantastic experience!!"

"Great food."

"Shuttle service goes on the hour to airport We went to Hilton for dinner as there is no option for dinner in the hotel OK breakfast available on site Good affordable option if you are delayed and need to stay a night before a morning flight"

"conveniently close to airport "

"Day front desk gentleman was very helpful to the best of his capacity. Had to change rooms, tub was awful and couldn't shower the whole stay ( 5 days) due to filth. A couple of big functions going on in area so all hotels and such were booked otherwise we would have gone elsewhere. Definitely do not recommend until major improvements are done."

"Na"