Empire Hotel Group Manhattan hotels

"The hotel is in a great area off Times Square so it is quiet from the noise of Times Square while super convenient. However, the walls are thin so if you have a noisy neighbor than well it is noisy. It is slightly older so the rooms and amenities are slightly dated. The size of the room is slightly bigger than normal for this area. I took a star off since I asked for specific housekeeping service and they didn't provide it."

"The bell staff always make our stay so welcoming . The housekeepers do a very good job. The restaurant Nice Matin continues with good food and service. We have been coming to the Lucerne for many years "

"Nicest hotel on UWS! Very clean and well appointed. "

"The Pearl staff was very friendly and helpful. Complimentary breakfast much appreciated. Happy Hour wine bar and snacks was welcome in the early evening. This was our 2nd visit to The Pearl and I would definitely stay here again. The rooms are quite comfortable and quiet. The location is great!"

"The room was very cozy. I was only in for one night. Central location. I enjoyed my stay."

"We were actually relocated but it went really well at no extra cost and we were very pleased with the communication and ensuring our stay. "

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "