Yufu hotels from RM293

"Room is very clean. Staff are nice. Spa is enjoyable. Small gift was unexpected but making you feel you were very welcome. "

"I stayed here in Nov 2024 and Jun 2025. This property is so beautiful. There is long term construction right next to the property so there is noise during the day. Everything was perfect to have a relaxing time. "

"This was the first time my best friend Lina and I had stayed at a ryokan, and although it was a perfect trip overall, the only difficult part was walking up the hill to the ryokan with our luggage. The staff were very kind, and the two breakfasts and two dinners, each featuring exquisite delicacies, left us in awe every time. The temperature of the hot spring water was just right and gentle. What truly moved us, however, happened after we had checked out. While we were waiting in line at the Yufuin Station, the ryokan owner hurried toward us and handed me my sunglasses. The truth is, I had left the sunglasses behind, thinking they were too old to keep. The owner had noticed I had left them and retrieved them while cleaning. We were so touched that we almost cried. We will definitely recommend this place to our friends and family, and we are already planning our next visit. Arigatou gozaimasu!"

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "

"Amazing service all around. We were greeted straight away, shown to our room and the available facilities. The ryoken was very peaceful and clean. Dinner was 10/10 and we had lovely onsens to enjoy."

"Very good service from the staff "

"I love that this hotel was completely different than what I expected. Upon arriving I was pleasantly surprised by the bed & breakfast style of the hotel and the nostalgic memorabilia displayed throughout the hotel as well. The staff was very informative and accommodating to my needs while speaking english. I felt right at home. The free hot chocolate was delicious which I sipped graciously in the living room after a hot soak in the private onsen. I had such a relaxing experience. I am looking forward to visiting Yufuin again and returning to this hotel! "

"The stay was more than perfect."

"Nice property just off the main street, near train station. It is pet friendly with 3 resident cats roaming around the lobby. You get to book 2 sessions at the baths after checked in, the semi open bath on the 2nd level is popular, while the rooftop bath may not be a good idea in cold weather although the view is great. You get free use of the bicycles for your stay. There is no lift so you have to carry your luggages up and down the stairs."