A very good impression of a 5star hotel. Not much in the way of original thought but everything you would expect done well and to a high standards, no complaints..
What sets this hotel apart from all others we stayed at in china were the staff. Exceptional would be an understatement. I have stayed at some of the best hotels in the world. The Wyndham reception/greeters/guest relation officers were the best I have ever encountered.
flashpacker from london
The Wyndham Grand Plaza Royale Hangzhou is situated on the shore of the beautiful West Lake adjacent to the city center. The …More
We stayed at the hotel for 7 nights, and staff there have been more than willing to accommodate our requests. The hotel may not be located right in the middle of the city centre, but conveniently close to bus transportation and scenic hotspots, which I prefer.
Would definitely recommend the hotel.
Expensive looking hotel next to the train station. While I stayed there the hotel looked deserted. Lobby, bar empty. The staff spoke some level of English but not overly eager to engage the arriving guest. Silly me, I did not check if the building was smoke free or at least the floor. There was no smell of cigarette smoking in the room the floor was saturated with smoke smell. Ashtrays next to the elevator doors! The room is nice. The cable TV offered one (1) English language channel. For a moment of thought this was 1993! It was the "official Chinese" English TV language channel. It is pretty hard on those us waking up at 2AM. The Internet service is okay, but the band width is not enough for a Skype video call.
The buffet dinner was okay. I cannot say the same for the breakfast. The restaurant does not open till 7AM. The food is not exactly "Western" as perhaps the name "Goethe" and 5 stars would imply. Bread or pastry were not available, the coffee tasted "instant". The staff had trouble with basic English. The infra red food warmer also decided to quit this Friday morning and at least 3 electricians were trying to find the source of the trouble.
Zee from NY
Goethe Hotel lakeview is a 5 star business hotel located in downtown area of hangzhou. 10 minutes to shopping area. only …More
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