Kennet & Avon Canal Trail Ski Holidays

The location is really convenient. We got a very noisy room (011), and there are people outside from early morning making noise. The bed was not the best, and there's a bump at the header. The breakfast is good, but a little bit expensive.

Great location. Bath robes would have been a nice addition.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

I felt very comfortable, safe, and take. care of here as a solo female traveler. I definitely recommend getting the deluxe room and will plan to be staying here again. It helps the food downstairs at the pub is great too!

Absolute gem in the

I liked how close it was to transit and the central location. The view was very nice. I didnt like that the air conditioner was not working, the rooftop bar was booked for a special event, there was no do not disturb sign so house keeping tried to come in when I was alseep, and there were 3 tissues in the tissue box.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Wow! I cannot wait to return! What an incredible experience. Woke up from a nap and took a last minute visit to the Royal Mews. My room was so adorable.