Kim Ma Ski Holidays

This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!

Siamo ritornati in questo hotel anche per l'ultima notte in Vietnam. Confermato l'ottimo giudizio per pulizia, gentilezza, disponibilità e posizione.

A very nice hotel with an excellent staff. The breakfast buffet was very good. Very clean.

The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.

Far away from everything. No views. Not area wasn’t safe to walk around

A nice little hotel with extremely nice and helpful staff. Room wasn’t the biggest but had plenty of storage. Very comfortable bed. Breakfast was good with a big selection. It is located right in the centre of all the bars and nightlife in the old quarter but we didn’t hear any of it from our room.

Good selection is not that great

The stuffs are very kind and friendly, the breakfast is tasty, and the room is beautiful and clean. This is a great hotel.

We loved having drinks at pool on roof at end of day.

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.